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    Taco Bell

    4.0 (2 reviews)

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    Fatburger

    Fatburger

    3.2
    (13 reviews)
    3.5 km
    $$

    My experience at Fatburger Maple Ridge was one of the most humiliating and discriminatory…read moreencounters I have ever had in a public business. I am a disabled woman with a legitimate service dog, clearly identifiable and fully protected under British Columbia human rights law. Instead of being served like any other customer, I was treated with suspicion, stared at, interrogated, and made to feel as though I needed to justify my disability and medical accommodation to staff. That conduct is unlawful. Staff refused service, questioned me in an invasive and humiliating manner, and behaved as though my presence was a problem that needed to be examined or "verified." I was made to feel criminalized simply for existing as a disabled person. There was no professionalism, no apology, and no understanding of the law--only hostility and exclusion. This was not a misunderstanding or momentary confusion. It was a complete failure of training, management, and basic human decency. Under BC law, businesses do not get to decide whether a service dog is "real enough," nor are they permitted to interrogate disabled patrons or impose arbitrary standards. The duty is clear: you accommodate, or you discriminate. What occurred here meets the definition of prima facie discrimination. It is deeply disturbing that in 2025, a paying customer was subjected to this treatment. If this is how disabled patrons are handled, then this location is not safe, not inclusive, and not legally compliant. I will never return, and I strongly caution anyone with a disability or service animal to avoid this location. Corporate leadership should take this complaint seriously, as this conduct exposes the franchise to significant reputational and legal consequences. Do better. Train your staff. Learn the law. Disabled people are not criminals--and our service dogs are not up for debate.

    Best burgers there are, and with great milkshakes. No…read morecomplains about the service, the place got this nice 60s vibe

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    Taco Bell - mexican - Updated July 2026

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