You SUCK!! Twice I've given you to better yourself!!! That's the last of my money you'll get!!! Ordered the #1 two separate times weeks apart and I got one slice of chicken.... And salad... one damn slice of chicken... you all can F right off in this economy for that price!!!!! Absolutely DISGUSTING read more

2A.M. Closing my ass Mfs in there have everything put up at like 1 and all the food is always cold and very sloppy

This is the worst Taco Bell we have ever been to. The burrito was cold and after one bite tasted old as well. The worst part of this is they now charge $7.00 for one combo burrito. Never again. Go anywhere but here. Drive to Mt Vernon to Taco casa. Look at all the negative reviews of this place. Hey management,Wake up!!!! read more

I will not be going back to this Taco Bell late at night again... I went at about 10:30 and they seemed to be out of everything I was wanting and I always get a steak grilled cheese burrito, this time it was the thinnest burrito I've ever eaten, it felt like I was just eating a tortilla it hardly had anything in it. I have been to this one during the day and it's great but at night I'm not going again read more

I ordered the #8 Doritos Locos Tacos SUPREME, why is it that I did not get any sour cream nor did they add the tomato? Honestly it's not about what's missing, it's the fact that every time that I've eaten here, and it's VERY FEW times, that yall can never do your fucking job right. If I pay for the fucking food I want what I asked for, that's the LEAST YOU CAN DO. POINT. BLANK. PERIOD. Yall are one of the worst food establishments that has ever existed in this country. It doesn't matter what State you live in or visit, yall are TRASH. If I pay my hard earned money for something, I want it exactly how I like. I may be helping keep yall up and running by even purchasing from you, but Best Believe I will NOT BE BACK AGAIN. You need to hurry up and go under because your prices are too high to be serving inadequate food read more

Taco Bell - Did not receive what I wanted but if you want to know how I really feel I left another review on google. Yall are fucking TRASH - Fast Food Near Me - Mount Pleasant, Texas

Roommate ordered a couple of meals and two add ons for delivery. Missing the two add on items he was charged for. Has been trying to contact the store and they hang up each time. We can only conclude manager and employees are thieves. Wonder how long they've been stealing from customers. read more

If I could give this place a negative review I would. Giving one star is ridiculous. The place needs to be closed down every employee fired and start over. Two times I have created an online order paid and once I got to the restaurant I was told their system was down and that I needed to contact customer service which I have yet to receive any money back. If you do get your food it was prepared by lazy employees who don't care. I got a bean burrito it came with a tortilla that was smeared with beans what??? Tacos that have almost zero meat in them. Do yourself a favor and do t even look at the place when you drive by. It's sad really this place used to be great. Whoever the owner is really needs to pay attention to what's going on. read more

10/31/25 @ 6:08pm, Am new in Town so went to Taco Bell DRIVE-THRU and bought LG MT DEW. I told 2 girls what careers I thought they should pursue and went to drive off and was hungry yet I hate Taco Bell meat so went to Drive-Thru again and asked if staff liked my song playing. I asked what was on Fried Chicken Burrito and Taco as I was going to try them and Lady told me to pull to window. Short black lady with hair tied up told me I can't sit in their drive-thru just playing my music and I showed her I had just bought drink and asked what was on chicken burrito & Taco now and wasn't told. She told me to just leave so I asked her name and she said Destiny yet I don't believe her. She slammed Drive-thru door in my face while calling me a BIT** while walking off. I don't know if lady is prejudiced because I'm white, was having PMS, was trying to show-off to crew as they looked scared, or is just rude yet she NEVER deserves to work around customers again or she's going to get hurt...so must work in back as cook or be fired to keep business with her bad attitude as I had to leave and eat French fries at home instead. read more

Worst customer service ever , it took at least 10 minutes to get to the counter for any help , got our order wrong , Ashley rolled her eyes as we told her our order was wrong , as a manager for a fast food service I don't not recommend this place . read more

Wonderful people!!! The food was delicious!! And I am a super picky eater. We will definitely be back soon. read more

the food is great! BUT the service sucks!! I didn't even want to put a star but had to. I order from the app and I order the same thing everytime. and my drink is always UNSWEETENED TEA large with extra ice. I'm diabetic. they either give me sweet tea or no ice but this time NO LARGE cups I get handed a childs cup. I let it go and I go to get a drink and it's SWEET TEA! I'm furious! get better help because you are losing customers. the girl who greeted me on speaker was very rude and unprofessional. even at the window. read more

Bad service! I bought a taco rap and I didn't even come with meat on it. They didn't want to give me salsa. When I asked they gave it to me very rudely. read more

Not to be mean but this is the nastiest Taco Bell that I ever ate at. I have tried eating here on 3 different occasions and the last was the worst. They accidentally gave me someone else's order, drove off, and had to come back to get my order. My 5 layer burrito was like soup in a tortilla. Yuck! The wrong order was just tacos but it was better than my order so I ate it instead. Where I moved from was so good that everything that was made was delicious. I ate at one of their 3 locations at least 2-3 times per week. read more

Rude as hell!!! Won't even let u finish talking before or finish order so rude needs shut down asap!! I cannot say how many times I have been and the lady at the drive is horrible to me read more

Taco Bell - Taco bell - Fast Food Near Me - Mount Pleasant, Texas

After finally getting our order placed, I was sitting down inside waiting. I started looking around and it was dirty! Food pieces on tables, floor, trash in floor and roaches on the floor. When the Spanish girl brought the food out, I told her I wanted my money back. She asked me why. I showed her the roach and she said she didn't know bugs. I told her that they are very dirty and crawl all over in the kitchen too. She told me she works until 3 am and they don't ever come in the kitchen. OMG! The service is Sh*t! read more

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Worst fast TexMex food and no customer service. Order Online. ordered Gordido Crunch Box and outside flour shell was so dry and tough it was breaking up. Also ordered the Crunchwrap Supreme and had little or no filling. Manager said they have their guidelines for preparation. Store was dirty and food scraps and trash on tables and floors. One employee was sleeping in a booth. Manager walked thru eating area and did not attempt to have tables scraps or floors cleaned. Nasty store. and very poor customer relations or customer service. read more

Put in an online mobile order and never received notification my order was ready. I picked it up almost 45 minutes after placing it and still waited for them to either locate or complete the order. read more

Charged for guacamole, then told they didn't have any. No refund offered. Ordered milk on the kiosk, then told they didn't carry it. Healthy employees parking in handicapped spots and blocking handicap ramps... my wife is disabled and on a walker, and had to walk around an employee and her car parked in the driving lane talking to another employee. Does Taco Bell even want to stay in business??? read more

cold food and dirty looks. woman does not like her job so it reflects on the quality of the food and productivity. DO NOT RECOMMEND!!!!!

Wish I could give zero stars! First time I went in 2018 we ordered the box of crunch tacos, they were all soggy and stuck to the paper, CRUNCHY TACOS! Then, decided to try them again today, TERRIBLE. Got the naked chicken taco... the chicken is literally inedible, stale, brittle, I literally had to bite it with the jaws of life! I called three times, no one has answered! Smh... never again! read more

This is by far the worst Taco Bell I've ever been to. On numerous occasions have they "not been able to do something." On the last trip we waited in the drive thru for twenty minutes when we approached the speaker, we were told they cannot take any orders at the moment. The time before that they couldn't take two separate orders. Not to mention every single time we come here they get our order wrong and we have to turn around to get something they forgot to put in our bags. The cashiers are never kind but instead always rude and could care less about the customers. 10/10 do NOT recommend. read more

Shitty ass place to eat. Never get orders right and won't fix fuck ups. Rude customer service

There super rude here EVERYTIME ! There customer service is horrible and will always be super rude !

This place is the WORST. 4 dudes in the back standing doing nothing. There is a line of customers waiting of at least 8 people. I looked to see if my order was complete and they gave me a nasty look back. read more

Went there last Friday and ordered 3 Locos Tacos, one of each flavor of shell as well as a Beefy 5 Layer Burrito, and all of this through drive-thru. When I got to my office, all three shells were stale and tacos had little to no meat. The burrito had copious amounts of liquid cheese and little meat. In short, calling this burrito "beefy" is misleading at best. I know this is just a fast food joint, and maybe I am old fashioned, but fast food or not, at least take some pride in your work. Be a long time before I give this place another shot. read more

I'm on low carb high fat diet so I ordered beef cheese and sour cream. OK I first asked to see the sides and she didn't bring them so I figure they were puting them on a plate since I am dining in. For almost 6 dollars they gave me two tbl spoons of beef and the cheese was OK, for the amount. It was nothing in the platter but sour cream. When I asked if this was 6.00$ she called the manager and she just kept doing what ever she was doing. So I said just give my money back please. Taco bell is fine if you eat regular menu items. read more

Taco Bell - This cost 6.00 @taco bell I could have ordered 6 taco and got more meat - Fast Food Near Me - Mount Pleasant, Texas

Worst experience I've ever had with this franchise. Worst experience I've ever had with management. Worst experience I've ever had with customer service. In an attempt to place a large order ahead of time for a youth group I was told that they don't allow orders to be made over the phone. When I tried explaining that this order consisted of 150 items, I was cut off and yelled at by the store manager. As I continued to try to explain that I could come by the store and pay ahead of time so that the order could be made before I had to pick it up and deliver, I was again cut off and was told, "WE DONT DO THAT!" Listen, my expectations aren't that high for a Taco Bell...but come on, you can do better. read more

they very rarely stay open as long as their hours say and, half of the time they're out of what you want, and on top of that they have probably the worst service out of all of mount pleasant and surrounding areas. read more

They lie about their service hours and won't answer the phone whenever you call them, and their food is absolutely disgusting. How can you mess up a taco?! read more

My booty hurt a lot so I recommend because I have aids and I also have autism so they made fun of me but I like it

I'd say they get the order wrong at least 90% of the time. I was a shift manager at a Taco Bell for 3 years. I know the menu well and I don't eat there often. Usually I order through the app. Is it rocket science to just not put lettuce on something? And they're rude when you bring back something they made wrong like it's inconvenient you expect them to be able to read. read more

They have only a small selection of food and half of the stuff they stop selling a certain time of day. The workers always look annoyed and bothered. They never get your order right and get it wrong again when you ask them to change it. read more