My husband always says hire the handicapped. I sent him with a detailed list of what I wanted. The burritos that he came home with not only had beans in them, which I had said I didn't want, but they didn't have the guacamole that I did order. I paid an extra $.60 for the guacamole to no avail. His burritos not only had the beans which were excluded but they did not have the double beef that he ordered. That was an additional $2.50. So not only did Taco Bell make extra money on our order so did the state, because the state earned tax on an artificial number! My husband was right; hire the handicapped! read more

This KFC was the worst establishment ever. This woman in the photo was absolutely the rudest person I have ever come across in the food industry. The kitchen was filthy! My husband and I placed an order and she this woman in the picture got the order wrong in the system. We ordered a 4 piece white meat, she gave us a 4 piece tender. We told her that it was not what we ordered. She proceeded to say oh well no refunds! Are you serious??? That is not how you treat customers. Then she began talking about us as if we were not standing there saying they ordered wrong. I clearly heard what my husband ordered. We continued to ask for a refund and finally after the poor treatment we received she agreed to refund our order and told us you have to give the drink back in order to give us a refund. I said Ok we were not looking to keep any of it. Then she repeated again and said I can't refund it without the drink. I said we don't want any of it take the drink we don't care about the drink. We just want a refund you will not get our money or our business. DON'T go there. You will be disappointed!!! read more

Taco Bell / KFC - The worst employee ever!!!! - Fast Food Near Me - Pelzer, South Carolina

This is likely the worst taco bell I've ever visited, which is saying something. The shells and tortillas were unapologetically stale. The meat was terrible. The lettuce was wilted. The service was absolutely abysmal. I doubt that the staff are capable of feeling the full range of human emotions; they may have been lobotomized. The drive thru creature seemed to have a vocabulary of about 12 words. In sum, the experience was disgusting and soul destroying. read more

this establishment has probably the worst service i have ever experienced, waited for 15 minutes in the drive through with absolutely no response from a employee, then we pulled around and went back through to trigger the sensors again and she took half of our first order and proceeded to take her headset off and walk away, we then sat for 5 minutes with no response and no food, super unsatisfied to say the absolute least. read more

Listen I know Taco Bell is not a five star restaurant but this place is awful. They make everyone pull into a parking spot so they can bring food out to you. After waiting 10-15 minutes for your food you would think the food would be hot and fresh right? Wrong. Food comes out cold and tasting like it's been sitting under a heat lamp for an hour. Employees are rude and barely said two words other than my total. I hardly ever write reviews other than positive ones. But this place sucked so bad I felt I needed to write one read more

Worst place ever to eat. Terrible customer service. Horribly long wait times. I shouldn't have to wait 20 minutes for Crunchwrap when there are only two customers. read more

Not surprisingly, there is not one good review on here. WORST POTATO TACOS EVER.... It's like they WANT more terrible reviews. SO BAD. Each of my tacos only had 4 pieces of potato in them. The "soft" tortillas were old & hard. The lettuce was disgusting and the customer service was absolute crap. Close this place. The people must be miserable to be taking zero pride or having even an ounce of concern for what they're serving the public to EAT. SHAME. read more

if i could give 0 stars i would you would think this was a bustling 5 start restaurant with how slow they are. ordered my food had to pull up waited 20 mins just for it not to be done , then when i get it its the wrong order and its cold, tried to still eat it and there was barely any meat on the tacos literally a waste of time and money. read more

Wait times are 20+ minutes. Wrong orders. No drive through. Employees screaming outside. Go elsewhere

After 2 wrong orders while sitting there for 32 mins waiting on 4 tacos they still managed to get it the complete opposite! How many 1 star reviews can one place get before they decide that fast food is just not for them ! Unfortunately there's not that many option and after 6 months you would think they had to of gotten better ?!? Nope I've been wrong every time for the last 6 years ! read more

Forget the food, this place has the WORST service EVER. I was told at the drive-thru that it would be a 20 minute wait TO ORDER. The girl on the speaker RUDELY gave a ton of excuses about call in orders, online orders, and only 2 people working (on a Sunday, after church). I think people who are ACTUALLY THERE should be given priority, but that's just me. Sounds like a management issue, read more

Just don' t. If you can get food anywhere else , choose anywhere else . They still can't manage getting orders out in a timely manner . They are always out of something , ice , chicken , soda. You are better served going to go to an actual Mexican restaurant . Especially since Taco Bell has raised their prices as well . read more

Only person in line and waited too long. Did not get to order and left. Only 1 person working. Other person was out back doing who knows what. Very dirty. read more

why tf i didnt read the reviews before going never again ‼ they need to just close my taco was falling apart and cold i know these aint from yesterday smh i sill never go bavknto taco bell again PERIOD read more

Taco Bell / KFC - Fast Food Near Me - Pelzer, South Carolina

I went there last night around 8 pm upon arriving I ordered my food the young guy at the window did not ask our drinks and just gave us random Pepsi. While at the window workers inside were screaming as I watching a younger lady jump over the counter at the front and everyone ran outside as the guy asks us to pull to a parking space all the worker except I think the manager an older man and a young guy stayed inside. The two workers proceeded to run around the building and we asked about our food he said"they're working on it and the other worker says "NO THEY NOT" and laughs. I proceeded to walk inside with my spouse and found everyone cursing and yelling talking about one of the workers wanted to fight the manager. The manager was crying and the young girl who jumped over the counters mother and brother came in and began threatening the manager telling her " and if I get my hands on you it will feel like you got jumped" still no one helping us and 2 other ppl come in for their food and ask for refunds. As we still wait the food the people that were yelling leave and the manager runs out to take pictures of their cars. The mother of the worker stops gets out of her car and approaches the manager and just so happens a police sled officer was there to stop any physical fight. Still haven't gotten food or help. And the workers except the young Hispanic guy were more interested in the drama than doing work. Finally we got food it was threw in the bag some of my items were falling out the packaging and they gave us free food we didn't order. I'm sure that was someone else's. This was the worst experience I've ever had at any restaurant and I'm so happy my kids were not with me or anything worse happened and no one was physically hurt. Do better at hiring better employees and better management read more

This place needs to be shut down. The service and food has always been terrible. Every time you go through the drive thru past 8 o clock they try to talk you into leaving by saying it will be a 30 minute wait or they only have certain items. The manager's kids are running around the store recklessly jumping on tables and screaming. This has to be by far the worst KFC OR Taco Bell that I've ever been to. read more

Horrible service. They can never get an order correct. Our only other option is to drive 30 min to another location. The staff is under-trained and the management is short-tempered and rude. read more

Took forever taking the order on top of them being rude. And took forever getting the food.

Horrribleeeee place, I ordered a burrito asking to sub out the meat for beef. Two after an american girls kept talking into the headset I couldn't hear a thing had to ask multiple times what they were saying and they kept laughing and mumbling, i pull up to the window she overcharged me like 2$ when the burrito itself was 2$ and I'm like I don't think that's right and she's goes "oh hell nah I'm not dealing with this, throws my bag off the table and smack the drive thru window that the bolts almost flew off, then her manager came up and said "I already made ur shit take it or leave it and I'm not gonna give any refunds so don't ask" I've never had such bad customer service, I said don't worry about it and left without the food or any kind of refund, I wasn't about to deal with that. They're the rudest people I've ever met in my life Idk how they have a job read more

If I could give this place no stars I would. Without a doubt the worst customer service and workers I've ever encountered at a fast food restaurant. My order is never right and the rudest employees. I just got yelled at through the drive thru to "slow down" my order and then completely cut off in the middle of my order for her to be yelling at her coworkers and laughing about her "baby daddy." Will not be back and 100% do not recommend this Taco Bell. read more

I should have known not to go there, but I did. Needless to say, I was extremely disappointed. Just for reference, I did set my stopwatch just to see if they had gotten any faster in their service. Nope. From drive thru to pulling off from the window with my food took over 30 minutes. It seemed that all of the workers were up in front cutting up and playing with each other. The first girl at the window kept apologizing for being so slow. It really did look like a madhouse in the store. Got home and of course the order wasn't right. I'm really not sure who should get the blame for all of that, but I will never go back there. I'll just go across the street and get some real tacos. The poor girl at the window was really nice and sweet, but still. Never again. read more

Taco Bell / KFC - Fast Food Near Me - Pelzer, South Carolina

Let me begin by saying this place is disgusting and horrid. If your order is larger than 1 item prepare to have your order messed up or missing something. I don't think they've ever given me a correct order without me correcting them. Any order will gift you with at least a 10 minute wait, even if you're the only person there, and the food is still cold. There's photo evidence of how disgusting they keep the floor in the kitchen. It's almost as none of the employees care about their job. How does a restaurant get so bad? Everyone in Pelzer and Williamston know how bad this place is. If there were more choices this place would shut down. We all gotta eat, though. read more

Taco Bell / KFC - Disgusting. Food and Trash. - Fast Food Near Me - Pelzer, South Carolina

This is literally THE WORST Taco Bell/ KFC I have ever been to. Your order is ALWAYS wrong, there's always a new person who has no clue what to do, I got a half gallon of sweet tea that was literally just sugar water, it's so dirty and the staff is very very rude. If you want to either get sick, pissed off, wait in the drive through for 20-45 minutes and get ripped off in the end this is the place for you!!! seriously though, this place needs to be shut down so we can hopefully open an actual Taco Bell instead of the Taco HELL we have now. read more

This has to be the worst taco bell ever they never open when there supposed to and when you ask them about why there not open you get alot of stupid excuses .They should fire everyone over there and start over. read more

If only I could go lower than 1 star. This is the only Taco Bell close to me so I will suffer the place just to have a cheap taco. It's really my fault for giving this place a chance when I know they suck. This is honestly the worst Taco Bell I have ever been to in my entire life. I appreciate on particular woman's friendliness but calling me sweetie, sweet potato pie, sweet baby and honey will only get you so far. I appreciate the woman's jovial spirit but there is a point where it goes beyond annoying. I think she is overly friendly because she knows when I get home my order is going to be completely screwed. Taco Bell tastes like taco bell so all you can really judge these folks on is service. Part of that service is getting orders correct. I do not think this is possible for the Pelzer folks. read more

This is one nasty place! Bathrooms were filthy with no soap or paper towels. I guess the employees don't wash their hands? Food was terrible. Tacos had nothing on them. Service was slow and they screwed up my order multiple times which made it worse. This is the ONLY TB that I have been to (and I eat there often at multiple locations) where the employees don't wear masks. My wife was so grossed out by how filthy and unsanitary it was that she couldn't eat and threw her food out. If you don't get COVID, you will probably get food poisoning. read more

Waited 30 mins for my food at the drive through. Ridiculous to wait that long and nobody even told me anything til I raised hell. I canceled my order. I will not be back. Second time that this has happened in a month. read more

The food is good... if you can get it. You'll either get the wrong order or nothing at all. I stopped in yesterday after work a little after 8:00 PM and decided to go inside since the drive thru is horribly slow, I stood at the counter for 3 or 4 minutes and nobody even acknowledged that was there so I just turned around and left without saying anything, the last time I was there my order was completely wrong and the manager acted like I was stupid, how does that make any sense?? Avoid at all costs. read more

I ordered an XXL Grilled Stufft Burrito and it was supposed to come with Guacamole and Avocado ranch. It was missing those things, I know this because I order it all the time at other Taco Bell's and they never mess up the ingredients, but this Taco Bell was not very good and my burritos were falling apart...Please do better. Also you can look up the ingredients online for what you order, so I kinda feel ripped off. read more

Terrible service and long wait times at the drive thru. Employees are rude and would rather kid around with each other than take care of their customers. One time I ordered a black bean burrito from the drive thru menu and the employee told me she didn't know what I was talking about, that they didn't have that... Even though it was clearly printed on the menu board. Don't waste your time here. read more

This was our 1st and last time coming here. The lady Sandy who made our burritos put red fritos in all 6 of the burritos including the bean burritos along with red frito powder on the tortillas. None of the burritos we ordered should've had fritos in them. We went inside and let the cashier know the burritos where all wrong and that they had fritos in them, so he said they would make them again. Well Sandy rudely said "I know I messed up the 4 but the bean burritos are fine I'm not remaking those". So I told the cashier those have fritos in them too you're welcome to look. She only remade the 4 cheesy rice burritos. I told her the bean burritos have fritos too so they need to be remade. She then yelled "I'm not doing this all night" and complained about remaking them and her job. She did all of this in front of my 7 year old which really upset him. Sandy should be fired and never work with the public. None of the employees or manager on duty stepped in to stop her horrible behavior I guess they are tired of her behavior as well. If she was my employee and I saw this she would be fired immediately. read more

worker was very rude,didn't let us finish our order,raised her voice at us, wouldn't add a drink when we asked and the second time we asked she ignored us,and wouldn't repeat our order. should get 0 stars. no hate on taco bell just this one read more

Service is always extremely slow (i.e. almost always a 20+ minute wait in line regardless of how many other customer are in line). Kitchen and dining area are always messy. Not worth the time. read more