We just had the worst experience ever. I have never been treated with such disrespect on the phone when I called about a completely wrong order. Normally, I would drive back up there. But I'm disabled with heat like this. I tried to explain nicely that to the lady on the phone nicely and she replied i would have to bring the food back up there. I tried to tell her my bf who drove us was now going to work and I could not medically do it for my health. I could take pictures and do whatever they need but I am medically disabled more firmly. The phone hung up. Tried calling and no one answered until the 4th time. When picked up I was told they "had to change the batteries in the phone." She continued to claim they completely remembered our order and had done it right and said we had ordered wrong, calling me a liar. I was in the truck when he ordered and I'm VERY aware of what he orders because he's a guy (haha) and I'm specific in my diet for medical problems. He did order what I asked (I had to ask him 4 times) I nodded my head hearing him. She asked if the order looked right. To me (not an employee) it seemed okay. They were busy, so asked to go around, we did, and tried not to hold the line up by sitting there checking every item and he had to get to work. When we got home both of us were extremely angry. ALL our items were either wrongly made or not the right thing even. Money is tight and he wanted to treat me before work because I can't get out much. It was completely ruined and I was so I humanely disrespected, all recorded on the call. I then asked for her district managers number. I was told to wait one moment, and I could hear in the background her commenting on how horrible I was and laughing "I got this". She claimed he was there listening but refused to speak to me and I have to come back up. The whole time in the background I heard her disrespecting me and calling me names with her coworkers. I then asked for the next manager up which is my right, and she game me an HR number. It led me to nothing. Getting out once already gave me issues but I wanted to enjoy a meal... and it was ruined completely. To be interrupted, talked crap in the background to get coworkers, lie and call me a liar, and not having the intellect to find a solution of a unique problem is unacceptable for any human being. This store needs a whole new team of this is how the "General manager" talks to a customer who has disabilities. read more

INCREDIBLY SLOW SERVICE. Waiting for an order for over 30 minutes. What in the world. No staff would come up to the front to answer why. Horrible. Will never. Ever. Be back. read more

This place is terrible. Been here 3 times order on the app for pickup and go inside they say they didn't get it and won't make it. Show them the app and they still say too bad, ask for a refund on the app. I said I'll just place an order here then they said they can't take orders they're understaffed. The app is no help either have to contest it with my credit card company. Seriously such a joke I won't eat Taco Bell again. Embarrassing. read more

If I could give zero stars, I would. They didn't give me what I ordered, and when I told them there was a mistake, they kept going back and forth with me saying it wasn't wrong even though I was looking at the menu right in front of them and showing them. Instead of fixing it professionally, they acted petty by throwing the cheese in the bag without closing it and tossing the nachos in on top, then handing it to me with an attitude. I don't recommend coming here. You'll waste your time dealing with bad customer service and getting your order messed up on purpose. read more

Order always wrong, i'll either have the wrong item or the wrong add-ons. Every single time I go here, it got so bad. I downloaded this app to say that... read more

This is what happens when you DoorDash Taco Bell from this location. I spent $60. Truly disrespectful. read more

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they have so good food never called always right super kind especially Mike. He's so sweet and so quick on making food. He's such a happy person overall you should always come to. Taco Bell in Fort the best Taco Bell ever and always say hi to Mike. read more

Horrible horrible food,not my order at all and even what they gave me was trash food I wouldn't even give to a dog. Someone needs to take over coperate or a manger but manger clearly isn't working steel creek is night and day difference do not spend you're money here. read more

This location is either never open, closes early, staff doesn't show up, too busy to take orders (will tell you to come back) or online orders take 2 hrs, door dash gives up and never arrives. When you do get to order something is always incorrect. I get it, it's Taco Bell, but seriously they need to do better or let another fast food place take their spot. read more

This is the first experience that has compelled to leave a rating. The only way I can describe the food is poop from a butt. And I mean that. Complete waste of money with how tiny portions are. The food itself is repulsive. Half the machines weren't 'working' so I couldn't even get the garbage I ordered online. They also left out all the add ons I paid for. Legitimately, I would rather beg for alms in Calcutta than eating here again. read more

I love Taco Bell but this specific location has gotten my order wrong every single time, and not just messed up a little bit, They've put meat in my food that specifically says no meat or something that doesn't even have meat in it they'll put me in it every single time. Do not go here! read more

whoever was working this Taco Bell at around 9:00 PM on 12/22/25 I hope your Christmas sucks. You two truly took away my merry Christmas with your terrible service. You forgot my sauce, my cinnamon twists, to grill my burrito, and any joy I had left in my body. I sincerely hope you repent read more

This place has gone downhill. It had great workers and then got all new people and have been consistently horrible back to back. Always the wrong order, always made incorrectly, always absolutely terrible. Do not go here read more

The beans were burnt the rice was hard & clearly old. Truly garbage food on the shift. The sauce was left out the bag. read more

Taco Bell - Old beans - Fast Food Near Me - Tega Cay, South Carolina

They put my tacos in the bag upside down and they fell everywhere, my quesadilla wasn't cooked all the way through. My Baja blast was supposed to be a freeze and I got a normal Baja blast. Very disappointed in this specific Taco Bell read more

this is by far the worst taco bell in the area. save yourself and skip out. the dave lyle one is much better. i just went with my mom at 10:00 pm and we ordered two simple meals. when we get to the window, the kid taking our order was extremely rude. he ignored my mother the entire time, not speaking a word to her when she was very kindly, talking deliberately to him. looked at her and completely ignored her. they left out half the items form our order, made both our black bean crunchwraps WITHOUT black beans. left out the hot sauce we ordered. when we asked for extra at the window he handed it to her and let half the packages drop onto the ground. we were left with 4. our food was cold and gross and the experience was overall horrible. read more

I ordered the new nuggets they was old and so hard my dog couldnot eat them. The cashier at the window was so rude he didnot want to be there. I threw them in the trash, I will not every go back to thee Tegacay or any Taco Bell the place should be condemned. read more

Two orders in a row with multiple issues. Both times we ordered online and customized the items. We ordered no tomatoes and the tacos had tomatoes. We were missing a drink and then other items were completely missing. We were refunded for the missing items but not for the items that were not made how we ordered them. Today, we thought we would give them a second chance. Ordered 3 tacos and 1 burrito. Again no tomatoes, add onion with a root beer. The drink was a Dr Pepper. Again, the tacos had tomatoes and no onions. The receipt stuck to the bag has everything how we want it...I don't understand how orders can be this messed up. read more

Taco Bell - How hard is it to read off a receipt and make it? Both times we have picked up an online order, it's been messed up - Fast Food Near Me - Tega Cay, South Carolina

Food was good when it finally came out. Waited nearly 40 minutes for the food. Those behind the counter didn't express their apologies for the many waiting on their food. I heard some of the people waiting after I got my food that the wait was over an hour. Ridiculous! I even heard one of them using profanity behind the counter. Very unprofessional. I think it's safe to say that this will be my last time at this location. read more

No breakfast at this location and this is what they are calling a taco??? Where is the chicken on my chicken taco?? This location is the worst Taco Bell I've ever been to. They are constantly out of food, their GM must not know how to properly order to keep the location stocked. read more

Taco Bell - Cantina Chicken Crispy Taco - Fast Food Near Me - Tega Cay, South Carolina

Probably the worst Taco Bell I've ever been to. Person at the window was so high, with bloodshot eyes. The tortillas on all of my burritos were so hard and stale, as if they were left out in the open over night. The meat was very dry as well. All of my burritos had some charred substance smothered onto the outside of all of the tortillas and to top it all off, my Pepsi was more of a juice. It had no carbonation whatsoever. Everything I just paid for was so bad. Never coming back here again. Stay far away! read more

Ordered a meal through their app on 2/26/22, and tried to pick it up several hours before they closed. In the drive through, a rude employee just told me "they were out of food". I told him I placed an online order, and can work around anything they were specifically out of. All he responded with was that "they were out of absolutely everything and couldn't do anything to help me with my order." That is obviously ridiculous, especially considering the quick serve options at this franchise. I won't be coming back to this location. read more

They shorted us on our order after asking them twice. Check your order before you pull away from the window because they will not make It right after the fact. Called once I returned home and they would not even pick up the phone. One more trip back up there for a bunch of talk around. Very sad customer service. With the cost of everything now you are better off staying home. Then again we are all use to that now. read more

Not the worst experience, but not as good as we've had lately. First to the ambience issue, they were playing the radio very loud, mostly rap music, and my grandson heard several MF's and FU's while we were in there. That's pretty disgusting that they don't realize that all their customers aren't teenagers. Food was fresh and mostly done correctly, two of the taco Supremes had no sour cream, but they gave us some at the desk and that was fine. There is not a lot of consistency at this place and I think it's because there is rarely a manager there. That's been around more than a couple of months. read more

Very disappointing! Would give zero stars if I could. Taco Bell use to be good but the food quality has gone down. One simple request was no lettuce and what do I get? Freaking lettuce. Yeah I can pick it off (which i did) but the flavor of it was still left behind. Thanks alot...Also, thanks for one little spoonful of ground beef on each taco, a sprinkle of cheese, and the buttload of lettuce that I didn't want. read more

Taco Bell - Fast Food Near Me - Tega Cay, South Carolina

Well, this Taco Bell has managed to stay on top of their game since their very first day. I mean ever since I started going to this place as a youngling, they have never let me down. I come to this location quite often for some late night meals that never miss. I went recently and the staff was more than helpful with my rowdy group of friends. The $5 Big Boxes are an absolute must and it is made to perfection at this location. Big shoutout to this cultural landmark in the town of Fort Mill. read more

Avoid this taco bell at all cost. Only go if you wanna be treated like sh!t. First of all they are always understaffed and there is no dine-in. Secondly staff is so rude even when not busy at all, makes you feel rushed. 90% out of things, and blames on supply chain issues but will still charge you full price. Feel lucky if they get your order right the first time. Coz it has yet to happen with us. Overall 1/5 stars. read more

Never have good service at this gutter dump of a Taco Bell. The employees are careless and basically suck at customer service. It's kind of hard to mess up a Taco Bell but congrats, you're hiring manager did it! Tonight was the last straw, the girl at the register spoke incredibly fast, seemingly making sentences into one word. When I asked to repeat one thing she immediately cocked an attitude. She read my order back to me and asked if it was right, it was. I pulled up to get my food and this female employee was wearing her mask under her chin which I know is a health code violation. I grabbed my order off the tray and nothing was said. I pulled off. I get home and 2 of the 5 items i ordered were right. The other three were in not. I'll repeat this, ITS NOT EASY TO MESS UP TACO BELL, but here we are. This establishment is trash and so are the employees, (at least when clocked in). read more

Will never eat at this location again, sucking teeth, acting upset just because law enforcement is getting a meal and then forgetting items or just plain leaving them out, it's a job leave your personal opinions out of it read more

Absolutely the most unprofessional staff and management I have ever dealt with. After ordering an item on the drive thru board highlighted as a "Special" I was rudely informed by the drive thru person that it had been discontinued. I asked which items may also not be available and she rudely replied "Oh lord, not today!" I don't think that's the training that employees receive at Chick Fil A and other fast food restaurants where there is at least a little bit of attention paid to customer service. Find another place to eat!!! This place doesn't deserve your business or your money!!! read more

One of the most horrible taco bells, almost always refuse to server orders, Half of the time "beef is not here" 5 times ordered, all 5 times disappointment. The franchise owner should actually pay attention, your employees are taking this particular taco bell to the ground. read more

Worst experience I have ever had there! I came back around to ask a question because I might have ordered wrong thing and I kindly apologize and asked what was the other thing I meant to order whole time Drive Thru lady had a nasty attitude saying that's not what I ordered other workers came up to ask I said i would like to know what the other thing was so I can order it next time I said I'll pay not denying I said wrong thing and I appreciate her coworker's help because he understood what I said, it turned into a whole thing with her snipping in the background still with an attitude that's not what she said. They had charged me for the Fries but then someone else came up that's discontinued but still got charged then they Refunded me (still haven't yet). Girl in the Drive thru I told ya'll you should have left it alone ignored it. That is not the way to Act at work and towards customers especially if we apologized and asked kindly, it was very uncalled for! If you don't want to act respectfully why work there? Very Disrespectful. Over a simple question even after being told by her to go around park and then drive back to get food because it wasn't ready. Never felt so disrespected for asking something, didn't even blame her. read more

feel horrible for the staff, i can't tell you how many times i've seen this one specific manager yelling at and degrading them. no wonder the employee turnaround is so crazy. you can't even blame the employees for this one, management needs to be completely changed up read more

I've downloaded this app again and recovered my account just to leave this review. So many things went wrong with my order that I really feel like there's just no training at all. From me pulling up to the window and the kid not even greeting me to then not even bothering to look up from his phone while taking my payment.Then while waiting for my food to be prepared although he's wearing gloves he's on his phone touching all over it then proceeds to pick up my napkins and put them in my food with the same hand that has the dirty glove. Perhaps due to his young age he doesn't understand how Covid spreads or lack of training, regardless wow.... at that moment I decided to leave a bad review but wait he didn't give me a receipt.. read more

Literally took 30 minutes to order and get 3 tacos from the drive thru. Worker talking about they are short staffed. Whole time I sat at window after paying the kids are just joking and clowning around. This place sucks sooo bad. 30 minutes is ridiculous for "fast" food. Literally can't even explain how bad this place is. read more

We ran through their driveway yesterday after church. Our order was wonderful... But my mom's meal was missing one of the main ingredients. That was remedied by packets of sauce that they gave us through the window. I've been to this particular location because it's closest to my home and I've been there several times. They are always very courteous and seem to be genuinely friendly... Not put on. I'm a little bit of germsphobic so I'm always keeping an eye out for restaurant ratings, and these guys had a great one. A lot of people don't realize that it's very hard to get 100% in a restaurant rating. They generally don't give that Hi of a grade and usually knock off two points to start. This particular location had a great sanitation rating which I will post a picture of. They were very kind and gave my mother a senior citizen drink for free. read more

Taco Bell - Fast Food Near Me - Tega Cay, South Carolina

Out of 10 items we ordered they forgot our nachos and gave us an extra burrito. I don't care if you're trying to speed through orders but you should be doing them correctly. Poor quality in food.. mostly soggy nastiness read more

I do not recommend what so ever! I got food poisoning after a very large family order. I am so upset. PLEASE BE SURE TO WASH EVERYTHING!!!! SANITATION IS SO IMPORTANT read more

Waited 30 minutes for one veggie burrito. Never received it and had to walk out. Definitely not fast by any means.

Hands down the worst Taco Bell I've ever been to. I'm still sitting in line waiting for my food. It's been literally 20 min. They didn't even have what I wanted (it's the middle of the day, how do you run out of commonly ordered food items?) and this is the second time in a few months that's happened to me. Two employees came to the window when it was my turn to pay and both ignored me before a third finally showed up and took my payment, same woman who is taking orders. I still don't have my food..... going on 25min.... 25 min and my FAST food meal still isn't ready?! They're not even busy. The line is because of how slow they're moving. The parking lot doesn't have many cars and there is no line inside (I can see) CLEARLY I should've just gone inside. Instead I will just never come back. No one even apologized for the wait. Which means that's just how they run. See ya never Gave it another try tonight cuz I needed a tbell fix. Only the drive tru was open (I tried to go in to avoid my first review all over) so I got back in the drive thru line only to be told once I got up there that "the drive thru is now closed please come inside" I drove the extra 10min to rock hill Taco Bell. It was worth it. read more