When will this promising, yet overwhelmingly franchise reboot? Their service is garbage. Their employees are not nice. Their store is not clean. Do Better or just quit doing! Happy Cino and thanks for ruining my dinner plans. read more

Our dive in experience/food took over 20 minutes- meanwhile the staff serviced at least 15 drive thru orders, socialized and are a snack. We had to remind them we were still waiting for our food. I would prefer to rate the experience a zero, but not an option. read more

Just wanted to update my review from 7 years ago. They have improved greatly. We hadn't been back in years they were so bad but we wanted to try the Frito Burrito. The change in the store is great. We ordered immediately and got our food quickly. The store manager cane out and talked to us. He just started there and is working to improve the store and asked if we had any suggestions for changes. He's doing a great job. The Frito Burrito was good but not great. It seemed really expensive for the size of the burrito. We will definitely go back to this Bueno but will order something else. read more

We stopped in for a quick lunch noticed that they now are serving taquitos (your choice of chicken or beef). I ordered the Taquito Combo which was two beef taquitos, one beef crispy taco and your choice of beverage. The taquito was freshly fried flour tortilla, stuffed with beef, and my choice of dipping sauces was guacamole. The guacamole was creamy with chunks of avocado. It was very good. The beef crispy taco was great. The friendly staff will tell you be careful, the taquitos are just out of the fryer. read more

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I wish I could give negative stars. This Bueno location has been bad for YEARS! Every time I try to give them another try, I regret it. This location is the laziest one I've ever experienced. I worked in fast food for years in my teens. How hard is the job really? You read a ticket. No real room for error. They never make any modifications requested, such as removing tomatoes from an item. Why even give someone the choice if you aren't going to do it? They NEVER give us salsa whether we ask in the drive thru or even on DoorDash. They act like it's coming directly out of their check. They never add onions to anything. This place needs to be shut down or just start over completely. It's known in town as the bad Bueno yet somehow remains open. I'm am so over not having a good location near me. Do yourself a favor and never go to this one!!!! read more

Walked in and 2 cars in drive thru... 3 cars in parking lot.... shockingly - It was super slow.... And my chips and queso came with no queso... So back up to the counter I go. I'm thinking the workers are here for a paycheck. Some members slipped of to the parking lot for a "SMOKE" break if you know what I mean.... If you come inside be prepared to wait ... A while... Mine took 10 minutes just to get our order. Drive thru was moving kinda slow also. I'm not sure who is in charge...but I can't see many positive reviews about this place. We will find a different location. Even though this is nearest the house. Sad deal Respectfully, Bryan Yukon, Oklahoma read more

Taco Bueno - a view of the inside of a restaurant - Mexican Near Me - Oklahoma City, Oklahoma

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Drive thru dining- ordered fast and food came out hot and perfect. Management is doing their job bc I had no issues like people normally rant about. Everyone was friendly and my party burritos were delicious read more

This taco place needs to be shut down or get competent management or staff. For some strange reason, this taco bueno is the worst I've ever had. I know I should have ordered from a different place, but I made the mistake of ordering from this one. I ordered online five party burritos, four party tacos without lettuce or tomato, and two cheese quesadillas without chicken. Here's the deal with any fast food businesses all you have to do is follow the directions and do your job with purpose. Period. (Intent and purpose.) I received my five party burritos and quesadilla and walked to my vehicle. (A small whisper: check your bag.) No tacos (no big deal). I went back inside and they got me the rest of the order. When I got home, my kids were hungry. My son said, "Dad, there's chicken in this quesadilla." (I know my kids are picky, and it drives me nuts.) Nonetheless, (the quesadillas were messed up, and I should have checked) I said, "No worries, eat some tacos. Hey dad, there's no cheese, smh." You see the issue. Taco bueno needs new staff, management, or a way to fix this ongoing problem with this TB. I know I'm not the only one who's had this experience. read more

Consistently terrible. I've gone here for 5+ years and it consistently slow. Today we waited over 30 min for our order in the drive through after ordering, but it's happened many times. I'd venture to say most of the local population knows to avoid this one. Today, they were out of lids for med. and small cups so they said we could pay for a large or just take it without a lid. When handing it to us it spilled all down the car and they didn't offer napkins. Our order was also wrong, but when I went back in they remade it quickly. I love a good Taco Bueno, but this one is the worst I've ever been to, consistently. read more

this place should be shut down! always understaffed and today for instance, the drive thru is "broken" so I went inside to order, they were out of ice (which a feel restaurants should never be out of) and it took 22 min to get my food which was just "warm" horrible service... read more

If I could give this location zero stars I would. I'm going to sound so fat right now but waiting 30+ minutes for fast food is insane. This has happened multiple times and it has gotten up to 42 minutes on one occasion. I don't know if it's the poor management or the lack of employees. They need to just tear this location down at this point. It would do more good for the community as parking spaces. Whoever the franchisee of this Taco No Bueno should never be allowed to run a business again. read more

I loved this taco bueno! The food was good and came out hot and fresh. The workers were amazing and went out of their way to make us feel welcome. They greeted us and brought out our food, checked on us to make sure everything was okay. The employee even held the door for us on the way out! Made me feel special! I love taco bueno. read more

Today was a great Bueno day. Short line. Girl at drive thru was so energetic and pleasant. Salsa was spoonful worthy. I love a great Bueno day! read more

My wife and I enjoy visiting this particular restaurant, but troubles plagued this visit. I will say that the counter help is young and apparently doesn't care about the customers. After ordering, I noticed that my item was entered wrong and my senior discount was missing. I immediately went back to the counter and waited 14 minutes until the same person came back. I explained the correction on the order and he walked away muttering something. When my order arrived, it was still wrong. Then I looked at the receipt and noticed that they had charged me $2.29 for my wife's water! After all the problems, I didn't bother with these errors. While I was dumping the trash, I noticed the trash cans had beans smeared on the front of them. Nice final touch! Never got my senior discount either. I gave 2 stars because the food actually was pretty good. read more

Zero starts if it were possible. Don't waste your time or money. You could drive an extra 10 minutes to a full serve Mexican restaurant on a waitlist and get seated AND eat your entire meal before these clowns can get 3 cars through a freaking drive thru. You couldn't pay me $100 to even think about pulling up to this dump again. read more

Why should it take 25 minutes between the time I paid and received my receipt at the drive thru window before I received my food order? I was asked to pull around and park so they could bring the food out to me. I noticed many vehicles after me were also told the same thing. Then of course it was wrong as well. What was supposed to be a chicken wholotta platter came out as beef so they went back inside and took another five minutes to bring out the corrected item. I thought a chicken potato burrito came with more than just chicken but that's all that was on it.... Tortilla and some chicken? Also noticed I was charged for extra beans when I substituted rice for beans on a chilada platter....there was no shell containing queso in the wholotta platter. The employees were very nice but why on earth would it take so long to get food at a fast food restaurant? And the order still not be correct? read more

Taco Bueno - $3.49 for this? - Mexican Near Me - Oklahoma City, Oklahoma

I ordered 2 big freakin nachos, one beef and one no meat. I also ordered a large guacamole and chips. In the drive thru. I got beef taquitos, rice and beans and part of a whole lotta platter and no guacamole and chips. How hard is it to get it right? It's what Joe Pesci said in Die Hard, "They always "F" you in the drive thru," Pathetic! read more

Service is terrible, waiting in drive thru for 20 minutes and only 2 cars in front of me for cold food and not even what I ordered. Will never go back there ever again, bad part is that was the third time I have been burned at that place. read more

I don't often leave reviews, but the guy at the drive thru (around 1:30pm 7/31/24) was an absolute GEM of a human. I asked if he was the manager, bc if not he needed management to recognize his attitude. He was so nice, kind, efficient, and friendly. He asked me if I'd be willing to review, and I cannot want to say how great he was more. I hope he sees this and knows how much he brightened my day. read more

This location very slow. Took 10 minutes to get our food. The lobby was very dirty. The sauce bar was dirty and looked like it hadn't been refilled all day. Most of the employees were not working. Several were playing with a child. The young man at the registered seemed to be new and was trying to do the right thing. It took 2 other people to get the discount on my order correct. read more

Needed a quick dinner and decided to get the mexi dip and chips with crispy beef tacos and it was excellent! Service was quick and went thru the drive thru to take home. Excellent!! read more

Taco Bueno - a plate of tortillas and chips - Mexican Near Me - Oklahoma City, Oklahoma

This is the WORST CUSTOMER SERVICE. Every single time, I hope they get it together. I am sitting in the drive through line now, it's been 40 MINUTES. I understand rushes, but to take 10-15 minutes on ONE order is absolutely insane. When I went inside, the employees were rude and unapologetic. Practically threw my food on the counter. Terrible. read more

So very disappointed. I grew up on Taco Bueno in Abilene. We now live in Houston but no Bueno's there. We visit OKC often and it is a must to eat at Bueno. We ordered our food to go. Took 35 minutes to get our order. Nothing special just regular menu items as they are prepared. Definitely needs more help at this location. read more

My absolute favorite Mexican fast food restaurant. Sometimes the lines/ wait times are brutally long. If they just had an extra 1-2 people on per shift I'd give it 5 stars. read more

Street tacos are a pretty good. Love the cilantro that they put on them. The lime is a nice touch. Try them both chicken and steak.

This Taco Bueno is Super slow and the food is cold when you get to the window, also how do you run out of salsa?

Disgusting! Bathroom was filthy and toilet full of feces. Trash can had catsup all over outside of it. Employee yelling at customer in drive through. Had to wait 7 minutes to even be acknowledged. Does not even rate one star! read more

This is the worse Taco Bueno because of the customer service. I don't know what has happened but in the last 6-9 months the service has gotten terrible. The workers that take drive thru orders are very rude- and make me feel like i'm bothering them when I place a big order. The next closest location is about 40 mins round trip, so I often find myself in this drive thru- angry bc of the way they treat us. Aside from that- the food is amazing. read more

I got free tacos!! I left 10 Gym, and as I was heading home I got a craving for Mexican food and I Saul Del taco I've never been here before so I figured I'd give it a try. I ordered my food through the drive-through and when I got to the cashier I realized I didn't have my wallet. I asked her if I could give her my credit card number so she may manually enter it in her system. (I was calling my fiancé as I planned to ask him for the cc information to give her) cashier said she would ask her manager, came back and said she couldn't process a transaction that way. I frantically looked around my car to see if I had any spare cash and found a $20 bill. She saw me in my phone talking to my fiancé about the bill and as I gave her the $20 she gave it back to me and said don't worry I asked my manger and "we got you". It's on us! Oklahomans are the best! Thank you OKC NW Expressway Del Taco! read more

Taco Bueno - Mexican Near Me - Oklahoma City, Oklahoma

10 minutes ago Ate there last night with my family. The staff was very slow getting things done. One old guy was waiting for his order quite awhile so long in fact another customer inquired to the lady worker about what was taking so long with his and everyone's order. The lady worker said out loud, you got a f...ing attitude. We were sitting the furthest away and my family heard this. Three young kids. The supervisor was told about what she said and she said something like you pulled me away from the drive through window. The front counter person who took our order, you could barely hear him. Mistakes were coming in and the line was getting longer, he looked defeated. A guy asked him how long until his order was done. Worker attempted to answer in a mumbling mess of unintelligible words. I'll give him credit for the attempt. The ceiling has water dripping in some areas. And filthy everywhere. Taco Bueno executives fix this fiasco or shut it down. And to top it off, no cinnamon chips. read more

Terrible experience I ordered the new Somehouse Brisket and I paid $2.59 I was so disappointed. Taco bueno used to be one of my favorite places to eat. But in the past several months. I ask myself why I keep giving them a shot thinking things will be different. I don't know what's going on but something needs to change. read more

Taco Bueno - Somkehouse Brisket joke of a taco. - Mexican Near Me - Oklahoma City, Oklahoma

Walked in and a girl met me at the door saying we're closed, I said oh I thought you closed at 11 she threw her had up and yelled were closed! I just shook my head and said being rude doesn't help the situation any..... she says well you walked in the door... umm yeah I walked into an unlocked door at 10:38 when the door I walked into and online says you close at 11, so yeah this is all my fault! She continues to yell this time saying get out just get out. (I'm already at my car door) Its pretty sad that She gets pissed at me like when I did nothing but walk into an unlocked restaurant who's hours clearly state they are open, just to be yelled at like I held a gun to her head to let me in and put a taco together 30 min past closing! this is becoming normal anymore. Being nice to a customer is obsolete now, most could care less how the talk or treat you anymore. I just wonder what the owners would think if they walked into their own store and was treated the normal way now! Smh read more

Went here last night. Only Drive through open. Waited in line for 20 minutes. Got my order wrong. Laughed at me when I complained before finally fixing it when I lost my temper. On duty manager refused to speak to me, instead sending an employee. Sorry for your "staffing issues" but they run a lot deeper than simple number of employees. read more

Don't go there unless you have a great health insurance policy and a death wish or your really into food Poisoning or hepatitis. ordered Beef Burrito, but seem they fail to cook/warm-up brown stuff. Drink was warmer of the two. Top it all off when you look down tortilla wrap can't touch and thing inside. Guess my finger just isn't long enough. Trust me, when you even get close to this Nw Expressway and Rockwell location RUN! Unless you have a death wish! Also, seems they know you'll try and take whatever they sell you back they lock the door after 5:00pm. We can only hope this bankrupt Investment Group Buy out goes under before they kill someone. When you see Taco Bueno RUN RUN! There is noway they have enough worth to cover lawsuits to come. Check Out Taco Bell! read more

Would give 0 stars if I could. Extremely unprofessional and rude. Don't go here. It's a waste of time and money.

We love Mexican food, but we just threw out 3 tacos and 2 orders of beans and rice from Taco Bueno at Reno and MacArthur because they tasted so bad. The Muchaco was equally bad. Bland tasting and just off. The queso and chips were the only thing that was edible. read more

At the drive thru although asked me for my order they didn't take it. No response to me at all when I said "excuse me". Drove on up and placed order at window. VERY SLOW! They didn't seem happy at that, but give good customer service. Multi task people! read more

Took forever to get our small order of two burritos and chips. Our portions were less than average and sloppily put together, we weren't even able I eat it without it falling apart and the lettuce was wilted. I ordered a potato burrito and it had less than one tablespoon of meat and one potato! Would you eat this? If I could give 0 stars I would. Cleanliness was ok. read more

Taco Bueno - Mexican Near Me - Oklahoma City, Oklahoma

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I really like this Taco Bueno. It's fast, good food for not a ton of money, and the staff always seems like the best in the fast food business. You can understand them, they repeat your order back and get it right the first time, and they're friendly when you get to the window, even though by then they've had to move on to the next customer. All of this adds up to the most important aspect of fast food: I've never gotten home with a wrong order, or without something I ordered. This is a feat since I've been coming here since high school. You always end up waiting a few minutes longer, but I honestly find that reassuring. I don't really want to eat something that was totally ready to go before I ever order it. Mexi Dips and Chips is always a good choice, especially if you can share with someone else. I love their platters, but they are such a calorie bomb, I usually stick with chicken soft tacos, which are really not that bad for you. Minus one star for a bit of a lack of flavor in the chicken that goes into my standard order of the chicken soft tacos. I always wish it were either more seasoned, or grilled, or just more flavorful in some way. This is either boiled or poached or something, seemingly without salt or anything. This could use an upgrade. read more

The bueno on nw hwy used to be horrible. It would take them 20 min to make 2 burritos and something was alwways missing. So i quit going there a few months ago. I came back 2 weeks ago and it is so much better now. I just went there 30 minutes aago and once again it was awsome. Im not sure if its under new or whatt but keep it up thanks Mike bien read more