Wow. Brian is such rockstar and this HVAC company is amazing. I won't tell you all the lengths he…read morewent to in an effort to save me money, and be helpful, because I worry about setting an unrealistic expectation. Let's just say they have a customer for life. Brain did a complicated smart thermostat install and HVAC service. He was friendly, professional, considerate. Wore booties, wore a mask, and treated my home as his own. I'm psyched to have found a HVAC service that I can trust and rely on moving forward.

Had such a great & even educational experience! We were unfortunate enough to have our heater go…read moreout on us bright and early on Christmas Eve 2020, and the owner himself responded very quickly to our call and was here within about 30 minutes. I was greeted very kindly & professionally at door where he took all the COVID safety measures. It was refreshing to have someone be so thorough and explanatory, as we have had issues with our heater before. It wasn't long before our heat was up and running again after being joined by a helpful/kind assistant that our heater was up and running again. On their way out, they even were thoughtful enough to check on my gas fireplace and took the time make sure it was working properly. I felt very taken care of and cared for with this experience. I would recommend this company to anyone in need of HVAC repair or assistance. - O.

Jim was extremely nice and polite! He did an exceptional job installing my AC in very little time!…read moreHe did a very clean and thorough job in and outside of the house! I highly recommend!

Had Jim out to save me from my own worst nightmare with a DIY mini split kit. Managed to change…read moreplans to a whole home system instead and all within budget! Wish I had talked to him sooner. 10/10 service would absolutely recommend.

They replied to our phone call quick, came out for initial inspection, provided a price we were…read morehappy with and did not deviate from original quote. we had an ac unit added to our furnac, and they cleaned out our air ducts. wonderful crew. They also set up the electrical work to be done as well. everyone was on time and knew their tasks. all works finished in a day. awesome show great job

Excellent and prompt service to replace heating system in a house with a broken system, no heat and…read moresnow on the ground ! Mark took the time to go over everything that was needed and was both professional and honest. So refreshing to do business with a company with so much integrity.

I have used springs savings heating and ac for about 20 years. I have rentals and have always been…read moresatisfied with the quality and professionalism of their work. Donnie, the lead technician always diagnoses the problem when other after hours company's fail. Prices are fair and they stand behind the work they do. Never had a single issue with their work or prices. look no further they are superb. 5 star in my book

Highly recommend Springs Savings! They returned a call at 11:10 at night, after I'd left a message…read moreat 10:54pm. The next day another company came and recommended many thousands of dollars of work (we'd had heater, venting, and water heater red tagged by gas co). I called Springs Savings back for a second opinion. Donnie suggested by phone that the first company's "fix" would not address my issue. He came out and repaired our equipment for under 350. He was friendly, knowledgeable, and honest, and we will never look anywhere else.

Excellent I want to…read moregive a big shout-out to Signature Springs HVAC Inc. I'm a very happy customer and wanted to share my wonderful experience. Thank you, Signature Springs, for the furnace tune-up! I truly appreciate the outstanding service provided. Taylor was polite, professional, and, most importantly, knowledgeable about the job. This experience was a huge relief, especially since I've been scammed by HVAC companies in the past. 1q With winter approaching, many people are rushing to take advantage of the $29 HVAC service. Here's a piece of advice: "You get what you pay for!" I highly recommend Signature Springs to anyone in need of HVAC assistance. Thank you again, your customer service was great Taylor. It was a pleasure chatting with you.

Wow! I'm blown away by the level of expertise, communication and process. I contacted Rodney…read morebecause we received an estimate to replace our entire AC unit. After speaking with him he asked to take a look at the unit/furnace and determined that we didn't have to replace the unit right away. We were able to save THOUSANDS of dollars. He acknowledged that our unit was old and that eventually we'd need to replace it. What I appreciated about this is he provided us two options and discussed each decision the benefits/cost. His communication style and knowledge of HVAC systems was clearly demonstrated in my interactions with him. Lastly, I liked that he sent me a text for a reminder of our appointment and sent me a text an hour before saying he might be a couple minutes late. Affordable, dependable, knowledgeable! 5 stars!!

We had our heater and humidifier serviced, Conner was awesome. We had several questions about the…read morehumidifier, and he took the time to answer everything clearly without pressure to buy additional products. Really appreciate the honesty and professionalism.

I have issue with AC not working properly. It's pretty hot in our home. Spent $16000 for a new…read moreHVAC two years ago and have had issues more than I probably should. When you place a service call plan to spend at least 10 minutes on the phone with an AI representative taking all your information. And it seems like they've got it all and then you get an actual representative calling you back and that's another 10 minutes. Then they tell you that they don't even service your unit anymore. It's another company in Colorado Springs that handles it so you have to call that company. If my unit was over five years old, I could see where this would be fairly normal but for that much money, I would think it could work fairly well being only two years old. The use of an AI agent is very frustrating, especially when you have to repeat all of the information to a live agent all over again. When I called the other company, they don't have 24/7 agents I had to leave a voicemail. It was 8:30pm at the other company called back thank God. I ordered this HVAC through Costco. I don't think I'm going to order serviced or products from them again. The other technician who is coming out on Weds is actually very professional -- please know that my one star rating has nothing to do with him.

Had to replace a wall furnace in a rental. Julie was super to work with, making arrangements with…read morethe tenant and my roofing company and finding the right unit to fit the existing space. I highly recommend Gene's Heating!

After 30+ years my AC unit was done. Within days of approving their estimate, Gene's techs were on…read moresite with a new furnace and ac unit. The techs were polite, clean, and very professional. The techs kept the area clean and disposed of all the old equipment and trash. the units they installed are highly rated and well know brands. I never knew how inefficient my old unit was, the new ac is quiet and cools the whole house easily. I wish all service companies would perform like Gene's, would sure make life easier.

Shout out to these guys! After another company tried to upsell my client homeowner to the tune of…read more$1000, I recommended a second opinion to the homeowner. These guys came in and verified that the systems were just fine they way they are, cleaned, serviced the system and we were done. Family heating and air have also replace a furnace at another clients home and I have been happy keeping them on my list for future "issues"!

Having used Family Heating and Cooling over many years should be a recommendation all by itself…read more Great service, fair pricing and quality work. Highly recommend this company.