I had the opportunity to visit Battleball with my family recently. I reached out via email to make…read morea reservation (which I found wasn't really necessary for a weeknight) and to confirm that the activity would be ok for young children. I was told that there is a game appropriate for all ages, but the younger kids might not enjoy it quite as much. We decided to give it a go anyway. Check-in was pretty easy-we did need to sign a waiver, which was pretty standard. The girl helping us was very friendly and gave us great instructions. Before you play the game, all the participants suit-up in head socks, masks and vests (the vests are not necessary if you're playing the "all ages" game and don't want to keep score.) The guns are a little heavy-not too bad for older kids and adults, but they were a little hard for the young ones to handle. The course was fun with lively music to get you in the mood. For people who want to watch, but not participate-there's an observation room where you can enjoy the game without having to play. Overall, it was a fun activity, but I'd recommend it for older kids (10+)

Let me start by saying that my 5 brothers and I get together every year and hang out for a weekend…read more There is always some type of competition and this year we had several activities lined up including Battleball. I was a little skeptical as we have previous experience with traditional paintball and these "bullets" are not filled with paint. With that said, there is a huge advantage to that since you can pick up more bullets and reload your gun as you play. Needless to say we had an absolute blast. The staff was friendly and helpful before and during play and the cost very affordable. I cannot finish this review without mentioning these last 2 details. One of my brothers flights was delayed and was not able to play as he had not arrived until 10:30pm. We decided after we picked him up that we would try to make it back to Battleball and see if there was any chance we could squeeze in one last game before they closed at 11. I believe we arrived at 10:50 and the staff was already cleaning up and getting ready to close and go home. With a little begging we were allowed to play 1 more game. (This is important because this was Saturday night and they are closed Sunday and they were booked up on Monday) again we had an absolute blast playing that last game and could not thank the staff enough!! Lastly, I'm the commotion and excitement of that last game I left my phone (which also had my I.d. And credit card in it, which means I can't fly home if I don't get it back) I realized this Saturday night and again they are closed Sunday... well we sent a fb message and they responded and sent one of their managers to meet us Sunday afternoon (even though they are closed) so that I could get my phone!! The level of customer service here is above and beyond anything I have experienced in a long time!!

Jeff and Linda were great hosts, field was great! Accommodating 16 of us, plus a party of probably…read more15 more went very smoothly and we had a blast! Equipment was great, they did everything they could to make sure we were safe and had fun! Excited to go back when the new course is up and running!

Awesome place to paint ball. Brought a huge group of 16 year olds up. The owner was hands on and…read morethe kids loved the games and the atmosphere. Thanks for the great time!!

Went here for a work team building, the staff was super fun and accommodating. Our group had a…read moreblast!

They are straight scammers. We thought it would be a fun thing to do for Prom. SB paintball sounds…read morelike fun! Nope they are straight scammers. We paid for two hours and they only gave us one because of a new policy that they never informed us of. The masks were very low quality and smelled terrible. Most of the guns barely worked and there are thousands of puddles in the middle of the arena. Place is very dirty and staff very rude. Never had such a bad experience. Please don't waste your money on this crap.

They have great service and a an awesome selection of sporting and surplus military gear.read more

I have been into Uncle Sam's Army Navy Outdoor store many times over the years. They always have…read morethe coolest surplus and have proven very helpful when looking for various items. They sell both new and used surplus, which Is great whenever I need something for drill or a training exercise that I can't find at the PX. I buy all of my canteens new and unused from Uncle Sam's. They also have a great assortment of boots and gloves that I've bought for duty over the years.

Absolutely the best paintball shop for retail, rental, and repair for any paintball gun. They…read morealso have open events to public to play paintball in Utah County. The customer service is very knowledgeable, you will definitely learn something helpful for your gun! Customer service is also very attentive to guests as they walk in. Very inexpensive to rent or repair!

Best place in Utah for your paintball needs! Very knowledgeable staff and the best prices on paint!…read moreIf your gun goes down just bring it in and they'll do their best to bring it back to glory. They recently installed 4 big screen TVs that always have cool paintball videos playing. Either keeping up with the best current pro teams and players or going back to the beginning of paintball and learning a bit about the history there is always something cool playing.

My all time favorite store west of Indiana, I have short term memory loss that always puts me in…read moreunfortunate situations of not knowing where I am or what I'm doing, lucky for me, an associate (mason) went above and beyond to make sure I was safe and either exited the store or got what I needed, he even took my cars keys and help me find my car based off my keys as I forgot which one it was. Will definitely be coming back anytime I have any sports needs and I can remember what it is!!

I purchased a air soft gun for my grandson for Christmas last year. The gun didn't work and sat…read morefor months without my knowing. My grandson had never played with it, so I took it to Big 5. The Manager of the store is Marcial. I went in the store thinking they would say, "too bad." I was pleasantly surprised when Marcial said he would exchange the gun for a new one!! Imagine my surprise. I took the gun back about 5 months after I purchased it. My grandson got a new gun and we were so excited!! The experience was wonderful. Last week I went to the store to find a pair of snow boots for my granddaughter that was on clearance. The gentleman helping me could not find the boots. Marcial went with the young man and another young lady and looked for the boots. Marcial came back with a different brand but basically the same boot I wanted for $2.00 cheaper. I told Marcial his customer service if fantastic. I will ALWAYS go to Clinton Big 5 for my sporting needs. Marcial has an excellent team to work with him and I'm sure his example flows over to the other team members. The are all wonderful, going above and beyond! Thank you Big 5 Clinton Team :)

After looking at the first comment, it seems nothing has changed. They are still talking at the…read morefront counter and could care less about anyone else. Called ahead and verified they had what I was looking for, came down and they don't have it. After describing in detail exactly the product name and detailed description you would think not a problem. Somehow they mistook that for a completely different product with no relevance to what I needed. They then told me the Layton store had it. Wanting to triple check I had them call back to verify one more time. And come to find out that they don't have it either. After years of great experiences in the Las Vegas area with big 5, that will be the last time I will go in. The front counter banter between employees and the lack of customer service has ruined the long standing run I had had with Big 5

Love that they are requiring masks and if you don't have one by now what rock have you been living…read moreunder? Friendly and helpful staff.

Great shop great people. Smaller airsoft shops are hard to keep open so kudos to these it's for…read morekeeping it up . Prices are more than fair and they seemed genuinely enthusiastic about the sport.

Last week, I visited the store and spoke directly with one of the owners to put a rifle on hold. He…read morehad me fill out a form with all my information and set the rifle aside. I was clear that I would return for it within a week, at most. Fast forward to today--I came in to pick it up. Upon walking in, I was informed that they sold it. And the best part? The very same person who put it on hold for me was the one telling me this. I received no phone call, no update, no courtesy notification--nothing. But, of course, I was immediately offered the chance to place an order for another one, which would take a week to arrive. So let me get this straight--if that was an option, why wasn't another one ordered the moment mine was sold? Why wasn't I called? I filled out the order form, the rifle was pulled, and yet it was still sold the very next day. To make things even more ridiculous, the rifle I put on hold was the most expensive one in the store. There was no upsell opportunity, no higher-tier option they could steer me toward. In fact, the owner actually tried to downsell me on a lesser item. That tells me this wasn't about maximizing a sale--it was pure mismanagement. Price wasn't a factor for me; I have expendable income. I wanted that rifle, I put that rifle on hold, and I returned within the timeframe I gave. I held up my end of the deal. They didn't even have the courtesy to do the bare minimum and let me know it was no longer available. To make matters worse, this wasn't just a random purchase--this was intentionally planned around my brother's birthday, which is in two days. We specifically coordinated the timing so that everything would align for a birthday event, and now, because of this store's complete failure to honor a commitment, we're scrambling last-minute to fix a problem that never should have existed in the first place. Then, instead of taking responsibility, the owner who sold it off passed the blame to the other owner, claiming it was "his call." Internal miscommunication is one thing, but that's not the customer's problem. At the very least, a simple phone call would have been basic customer service. Now, I know some people will argue that customers put things on hold all the time and never return. And sure enough, the owner used that excuse. But both owners personally know my brother and me. He even admitted he wasn't worried about us not coming back because he knows we're reliable customers. So, to sum this up: they knowingly sold off an item I put on hold, made no effort to notify me, then tried to shift blame rather than owning the mistake--all while knowing we're regular, loyal customers. This was a complete failure in customer service and basic professionalism. It's enough to make me reconsider doing business here at all. At this point, I'd rather order online or drive two-plus hours elsewhere than support a store that operates like this. I know this business does some great things, but actions like this send a very clear message: "We don't care about you."

Parking is a nightmare, directed to the baseball gloves, but struggled to find the right size for…read moremy left hand player. Staff was MIA when I needed help. I get that there is no public restroom, but not very sympathetic response when directed to cart my 3 year old to another store just to come back and ask for help (which I wasn't getting in the first place). Good reminder why I shop online. Able to come home and buy the items on Amazon much easier, quicker and cheaper. Wanted help and to support brick and mortar, but didn't feel supported as a solo parent trying to buy sports gear for my son.

Finally some good customer service at a Big 5 Sporting Goods Store…read more I came in to find out if they had any hiking boots that would suit my needs, and weren't to expensive, but were of good quality. Angel asked right away if he could help me. I told him what I was looking for,. He was very patient with me. Since the store is set up that the sales associate has to go in the back to pull the shoes/boots from inventory. I put a lot of miles on Angel today. I think I tried on every possible hiking boot that they had available. The answer was always nope this one isn't going to work for some reason or another, mostly due to comfort. I was about to walk out again defeated when he said "Why don't you try these Bearpaws they look similar to the boots you have on." I said "Sure, let's give it a whirl." He came back empty handed saying they didn't have my size in stock. He quickly added that he could see if another store, in the valley, had my size, and he could have the boots transferred to that store. He called around, the store in West Valley had my size. He said I could drive all the way across town, or I could come back when they transferred. I opted to come back. I didn't want to drive across town, in traffic, to try on a pair of boots that I wasn't sure would fit me or not. He said it would take around 10 days. Just to come across town...ummm ok. I wasn't in a rush so it was ok I would have to have to wait. Angel was so helpful in this seamless process. I was also able to find a new hiking pack similar to the one I've used for years. It was a disappointment that they didn't carry the same style, but that isn't Angels fault, and the pack was similar enough that I'm sure I will enjoy it just as much. Fast forward a few days later my boots were in to pick up. That's faster than the 10 days I was told. I told them I would be by on the weekend to pick them up, well actually to try them on to see if I liked them. The next day someone else called to tell me my boots were in, I told them I had already spoken to someone, and I would be by this weekend. So the weekend came, and again I went hiking in my old boots. I stopped by to check out these Bearpaw boots. What a difference a week makes when it comes to customer service. I had to ask for help. I asked if Angel was there, and they said he had the day off. I told them what I was there for, and the two sales associates at the counter looked at each other like "what is she talking about". Someone found the boots, and handed them to me...and I was left on my own. After trying them on, I decided to buy them, and try them out. They were similar to the ones I already own, and hoped for the best. The cashier surely wasn't friendly when she rang up my purchase, which is the case with most Big 5's. Big 5's are a lower end discounted sporting goods store with a self serve vibe. When you shop here you know what you're getting or you should.