Visited the OWC for the first time to see their selection of Norqain and other watches. Got a…read morechance to talk to Scott and see the preowned selection. WHAT A SELECTION. Overall, pricing is competitive, but I will say selection and condition is what you're really paying for here and getting. They do repairs on site and I am planning on having a watch fully reconditioned by them. Staff is highly knowledgeable but does not come across as know it alls and really are great at both education and conversation. Highly recommend.

Appreciation & Kudos for Orlando Watch Company - Winter Park, FL…read moreI want to extend my highest appreciation and sincere kudos to the entire team at Orlando Watch Company in Winter Park, Florida. This is, without question, the only watch store and watch repair service I trust, and my experiences over the years have only reinforced that confidence. Back in January 2025, I had the pleasure of working with Fred, Nick, and Igor, and they were nothing short of outstanding. Their professionalism, knowledge, and genuine care for their customers set a standard that is hard to find anywhere else. Then on March 28th, 2026, Fred once again went above and beyond. He managed to repair my wristwatch quickly and efficiently--right before closing time--and truly made my day. That level of dedication is rare, and it is exactly why I continue to rely on this exceptional company. Every visit brings the same consistent experience: * Great service * A welcoming atmosphere * Skilled, trustworthy professionals * A company that truly values its customers Orlando Watch Company remains my top choice for anything watch related, and I highly recommend them to anyone seeking quality, expertise, and outstanding customer care. A Heartfelt Appreciation & Kudos It is with the sincerest gratitude and admiration that I extend this recognition to the exceptional team at Orlando Watch Company in Winter Park, Florida -- a true gem in our community and, without question, the only watch store and repair destination I will ever trust. In January 2025, Fred, Nick, and Igor delivered service that was nothing short of outstanding. Their professionalism, knowledge, and genuine care made an immediate and impression -- the kind of experience that reminds you what exceptional customer service truly looks like. Most recently, on March 28, 2026, Fred once again proved why this team is in a class of its own. With the business day ending, Fred went beyond to ensure my wristwatch was repaired promptly and perfectly -- not tomorrow, not next week, but without delay. That kind of dedication is increasingly rare, and it deserves to be celebrated. Recognized for Outstanding Service Fred Jan 2025 & Mar 28, 2026 · Above & beyond, every time Nick Jan 2025 · Exceptional craftsmanship & care Igor Jan 2025 · Outstanding service & professionalism The atmosphere at Orlando Watch Company is warm, welcoming, and thoroughly professional. Walking through the door always feels like being greeted by trusted friends who genuinely love what they do. That combination of expert craftsmanship, stellar service, and a wonderful atmosphere is why this will always be my first -- and only -- choice for anything watch-related. Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: #5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy"Be Truthful,Honest and Fair"

I would like to sincerely thank Ms. Nara at Rolex for the exceptional service she provided. From…read morethe very beginning, she was kind, professional, and attentive to every detail, making the entire experience truly enjoyable and special. Her knowledge, patience, and dedication reflect the high standards of quality and excellence that Rolex represents. Without a doubt, it was an outstanding experience, and I would highly recommend her to anyone.

Absolutely outstanding experience today while visiting the Rolex Boutique for service. Thanks so…read moremuch to Karen and her amazing kindness. While waiting for Karen to return my watch the entire staff just made me feel more important than if I was making a purchase. So even you are window shopping you must visit the lovely talented team at the Rolex Boutique of Orlando.

David is the absolute best. I have purchased several timepieces from him for me and my family. Each…read moreone has been exactly as described. I initially met him in 2010/2011 and have kept in touch ever since. I have done transactions in person and via phone/email. He is really responsive, honest, and goes above and beyond finding what you are looking for when not in stock. Super fast shipping is also A+ benefit as your package is always sent via next day. :) For all your needs, look no further than DavidSW. Guy is as legitimate as they come.

I went in to Select Orlando to check out their selection. I was interested in trading my watch…read morewhich was just not very comfortable. A little history (to the best of my knowledge) to help you understand what this place is about... Select is ran by David "davidsw" and a partner or two who sell watches online (not sure who is involved or at what level - maybe it is just David). They are the largest and most trusted "forum" seller(s) in the business. Perform a google search of "davidsw" if you need more tangible proof. Also, they are one of the largest online sellers in the world. They deal in high end watches (primarily Rolex, AP, Patek, etc.). I went in with little expectation of making a transaction. However, after working with David and his team, we reached an agreement and I couldn't be happier. I had to leave the shop for a few minutes to grab some cash from the ATM and my original watch box and papers from the car. I left the watch behind for them to review without a care in the world as David's reputation is just that good. Also, it is important to note that they are not affiliated with the brands they sell. They are not trained salesman as you would find in an authorized dealer. They don't try to sell you and they are not pretentious or judgmental. On the contrary, they are down to earth individuals who love and flip watches for a living. They run their business the right way with the right virtues. They are fair, honest and knowledgeable. It is always recommended to go buy from an authorized dealer, which is considerably more expensive. If you decide to go 2nd hand, gray market, online, etc. go directly to davidsw.com or take a trip to his shop in Orlando. It will save you time, money and stress. His watches are 100% authentic and he has a crazy selection.

I came in because I needed a watch resized. The staff were very friendly, and the lady was very…read morehelpful and efficient in helping me out! She taught me how to wind it as well. Would recommend this place if you need watch work done!

Great repair service. Highly recommend Needed pearls re strung. Good Price…read more AAAAA+++

I went over to visit Bart with two Swiss mechanical watches and one 1947 Hamilton mechanical to get…read morecleaning. They are all working on time so Bart advised do not do anything to working watches. His maintenance charge is very reasonable probably less than comparable places, but Bart saved me hundreds of needless expenses. That kind of integrity is rare these days. If needed I will certainly be back and most highly recommend Swiss House for any watch, clock or music box work!

This is a great place to have either a clock repaired or a watch repair or watch battery…read morechange-out. Owner is really nice and to the point. Also, a good selection of Black Forrest cuckoo clocks as well.

I was expecting a wide variety of brands and there wasn't, I was treated very good though!read more

It may not be vocally expressed but I believe everyone, regardless of the venue or the price, still…read morewants to be treated as if they're royalty. And why not? Our money is the the retailers' paycheck to their employees. Being catered to and treated as if I mattered to their business, like every customer I witnessed was as well, made me appreciate, buy without hesitation and desire to return because of the value added service I received from Watch Station's 5-star staff! Carlos, ASM, Carlos, SM, and the support staff Anna, and Christina were team sellers and focused on the customers and their experience. Each person was given that stellar service and attention that every consumer desires from its retailer's representatives and often doesn't. Not at Watch Station! The $49 customer is not differentiated from the $490 customer. Everyone mattered and were given the boutique, luxe treatment without fail. What elevated my experience most was the thriving, effervescent staff creating this atmosphere. Each person moved with purpose and didn't have tunnel vision with one guest no matter how needy. They were all moving with vigor and purpose as they navigated and assisted each guest. They were zoned strategical in their effectiveness with success. I don't see this much with retailers these days. With great accessory purchases there is a need for charismatic and informative representatives who can speak to the customer's needs and penetrate their apprehension by demonstrating and assuring their choice or an alternative is right for their needs. It's a tightrope walk with finesse that they do with effectiveness. I've listened and watched how they know when to give room to breathe and process and when to approach again. This staff works like a fine ballet. I was inspired to watch them work. Carlos, ASM, summed it up best: "Here we treat you with personable service." The warm welcome, handshakes, attention to need, effective listening, a fast but effective checkout, and the added personal touch of walking the bags around with selections to the guest to thank and invite them back was breathtaking!! Carlos, SM, was the epitome of leadership in how he approached and reproached to engage, learn and instill trust and assist his staff with filling the void between sizing, prep and such with seamless ease. I recommend this Watch Station to everyone. Yes, people still wear watches and for those who do, this place will WOW you! I'll return again and again. I can't express this enough, Go! Experience! Buy! Be Wowed!!

I love Park Jewelers!! They have always been super nice when I've gone in and are always helpful if…read moreI have questions regarding any pieces I bring in. I would highly recommend them!

Tony and Demetri are amazing. They take care of you, according to your needs. Money have AMAZING…read morejewelry. I thank them for making my wife's wedding ring and many more accessories. Kyle

These guys are an absolute pleasure to do business with. My wife and I brought some coins in that…read morehad been in her family for many years. Jason and Arch gave us such a great price for them, and treated us so well, that I actually went back later that day with more coins to sell them. A wonderful experience; we will be back!

personable, honest, wonderful experience. They explained everything and answered all questions. I…read morecouldn't have asked for a better experience.

My wife's wedding ring had broke and the Diamond fell off…read more Nelly greeted me as I entered the store, gave me great customer service and assured me that the ring could be fixed and good as new. I was quoted a great price and the ring was fixed the same day! Thank you on the great job!!! You have a customer for life. Thanks Again, Rich

Wife had a ring for 35yrs that was stolen and was irreplaceable...the team at Waterford Jewelers…read moretook my diagram, dimensions and drawings of the ring and recreated it...it was AMAZINGLY beautiful and affordable...other jewelers said it was not possible and too expensive to try...Waterford did the impossible...even added the extras I wanted to the ring..Thank you guys!!

The salesman Jorge needs a course in business and how not to be rude. He makes a deal with me for a…read moreprice on a gold ring with me then he changes it once agreed and raises it double ! I ask him how he raise the price and says he made a mistake and he can't honor the price he gave me, I tell him his word doesn't mean nothing and he gets mad and raises his voice like he raised the price. I told him to lower his voice, he needs anger management class then he starts talking about me in Spanish to another customer ! No respect and highly unprofessional. The manager called to see what happened and I asked to speak to her to tell her he went back on his own deal with me but he didn't let me speak to her. Too bad I can't give this place a negative zero stars. If you come in here video tape or record your transaction cause you're going to be ripped off. In case he gave me the wrong name is the guy with the thick eye glass frame. I see by other reviews other people have had a bad experience here, definitely not a place to support with bad customer service like this.

They were friendly and gave a great deal on an engagement ring. I would definitely recommend them…read more No pressure sales makes a big difference. Sweet and 'down to earth' people.