Great place to buy jewelry and to turn in your golden silver they pay top dollar for when you turn…read morethem in and are not pushy. They have several locations in Western New York including Williamsville Hamburg and many other others. I highly recommend.

I believe I was taken advantage of at Andrews Jewelers. Always get a second opinion on value of…read moreyour rings, before you sell it to Andrews!

My family has always trusted graeber jewelers for all our jewelry needs. Very nice and excellent…read morecustomer service.

Dropped a necklace off to have the clasp repaired and when we came back( a week later) they claimed…read moreit was broke and needed to be soldered. The repair looked horrible. When we looked at the cross that was on the necklace, it had been bent. They claim they are a citizen dealer but oddly they couldn't help to reset a citizen watch when we picked the necklace up. The excuse was that the " watch" person was on vacation. Horrible experience and I would never recommend not even for repair.

You will not find a more kind and caring business. They are so helpful and so reasonable. After…read morefinding this jeweler, no other jeweler can compare. Huge selection from inexpensive to expensive and everything in between.

Excellent service - I purchased a wooden watch with a particularly difficult screw for adjusting…read morethe size of the band. After visiting five different jewelers in the area who told me they were unable to perform the sizing adjustments, not only were Robertson and Bach able to perform the service with relative ease that the opposing five separate jewelers could not, but it was free of charge only encouraging a donation to a local charity! (I cannot remember which charity they were promoting at the time.) Also there was a welcoming dog who willfully performed his duties, greeting me when I walked in the store. Will be going there for any jewelry or watch repairs from now on!

I was up doing business in Buffalo and found this jeweler. They were great to work with and gave a…read moregreat price on engagement ring and diamond earrings. No matter where I am at I would always consider Amherst Jewelers. Keep up the great work!

I took a ring there to be redesigned. (retail approx. $250) after several months and not hearing…read morefrom them, I went to check on the status. it was in his showcase and he was selling it! I asked how could sell something he did not own, he said he "thought" I sold it to him. of course he had no proof of this. also he never gave me a receipt for it initially. I was lucky to get it back. please do not patronize this business.

Bought a pair of 14kt gold name plate earrings for my fiance…read more Took them in to be tested and only tested for 9.7kt not even 10kt Asked how much that would be in scrap They said 100$ a earring Spent over 1200 dollars on cheap umpire gold which they charged me a 500% markup Modern day thievery

If you are looking for 10k yellow gold or silver jewelry, this is the place. The prices are decent…read moreand repairs cost less than most other jewelry repair places. This place does not carry your typical style jewelry. The style is close to "ghetto hip hop" jewelry, and targets a very specific style. Nothing in the store is fake, so expect to spend a few hundred dollars for the gold items.

Barbara was wonderful-- from start to finish. She was able to take a family heirloom that had some…read moredamage and salvage enough to incorporate into an engagement ring that my fiancé loves.

Barb and her staff are experts in their field. They are caring, professional, and knowledgeable…read more Their prices beat any other jeweler and they only have the highest quality products. She is honest and just a pleasure to do business with. She is there for you in the years after the sale as well. I go back every few months for a free cleaning and to chat. She caught a loose diamond and promptly had it repaired. Her associates are just as pleasant to talk to and are nothing but helpful. Plus her dog is there too!

I took in a small piece of inexpensive, but sentimental jewelry in and was delighted to find James…read moregiving it his 5 star treatment even though it may have originally sold for $5. James did some great work in putting the piece back together again, and had it looking better than Humpty Dumpty after he threw in a cleaning with no charge. If you're looking for a quick jewelry fix for a fair price and attention to details, James and Hertel Jewelers is the place.

I needed some very old rings resized and repaired and was calling around to places nearby. I don't…read moreknow why they weren't my go to (mostly because they're basically at the end of my street), but I ended up at Hertel Jewelers. Their signage doesn't accurately reflect everything they do there. Jim did amazing repair work and restored elements of my ring (add back in worn off milgrain) that other shops said they couldn't. He had them done by the next day and was super reasonably priced. Seriously, highly recommended.

I have been using Whittmeyer Jewelers as my family jeweler for over 20 years. This review is long…read moreoverdue! Doug has beautiful pieces in the store and is happy to create custom pieces. He treats everyone like family and has a "no nonsense" approach. I worked for one of his competitors and Whittmeyer always beat my employee discount. My children are now going there for their wedding rings.