I was so impressed by the kindness and fantastic service! Even though I didn't end up getting any…read morework done, I'll definitely be recommending them to others based on what I experienced.

I bought a beautifully designed 14K gold ring from Aurum. Paul designed and made the ring himself…read more I bought "on faith" since I live in California and had to trust my instincts, research on this jeweler, and on-line reviews. Before placing the order, I requested that the ring be sized down a 1/2 size - and Paul didn't hesitate to offer this service. The ring fits perfectly, is very high quality and appraised slightly above what I paid for it - so, Aurum's pricing is very fair and reasonable. I wouldn't hesitate to purchase another piece from Paul and his team.

Went and got my late grandmother's wedding ring fixed- it needed resizing, retipping and a good…read moreclean. They handled it great! It's a very professional and clean space with certifications hung right on the wall. I forgot his name but the guy was great at explaining pros and cons of different methods of repair, I felt very assured in my choice as well as safe entrusting my literal family jewels to his care. And I love the result! This was a little while ago now, and the ring still looks great and feels sturdy.

Cannot say enough good things about our experience with Spears & Co!…read more It was very important to my fiancé that the ring he got me was something I really loved and would be happy with. We opted to shop for it here because the owner, Ryan, offers a "build your own adventure" type experience, meaning you can customize your ring to your liking exactly. I had a pretty clear vision of what I would like my ring to look like so the process was very smooth and easy, but I imagine that even if you aren't sure what you'd like, you'll arrive at your dream ring in no time. Ryan kept my fiancé in the loop at every step of the process, and according to him, he received the ring in a very timely manner. I am so thrilled with my ring and I've already been recommending Spears & Co to my friends and coworkers. An amazing experience, and we'll definitely be purchasing our wedding bands here as well!

Professional and knowledgeable, wide variety to choose from and great prices for handcrafted items.read more

I came here to get my husband's watch fixed for his birthday and had such a great experience! Dave…read moreis super knowledgeable and kind, and fixed it right away. He explained how the watch worked without making me feel stupid for not knowing anything about the topic. Great service and spirit !

We went here for our engagement and wedding jewelry, and have gotten gifts here as well. The…read morequality is always great. When we were considering a custom ring, they were able to show us a digital mock-up on a big screen in the store and show us all sorts of different options. Great customer service!

Another stunning custom piece from Ray Crinzi Jewelers. From my brain to Mike Baker's skilled and…read moretalented hands. Far exceeded my expectations . Thank you!!

Our family has been dealing with Zawadzki Jewlers for over 50 years. They are reliable, ethical and…read morevery personable. They have a wide selection of very beautiful pieces and they are reasonably priced. We are so happy to support this local small business and hope their family continues to provide their services to our community for many years to come.

This is my favorite place to shop I have never had a bad…read moreexperience with any of the gentlemen that work here . I have purchased items from the case, had items ordered for me and I have had custom jewelry designed and built especially for me. And the quality of the workmanship is impeccable I WILL NEVER SHOP THE "BIG JEWELERS "again ...

I took in a small piece of inexpensive, but sentimental jewelry in and was delighted to find James…read moregiving it his 5 star treatment even though it may have originally sold for $5. James did some great work in putting the piece back together again, and had it looking better than Humpty Dumpty after he threw in a cleaning with no charge. If you're looking for a quick jewelry fix for a fair price and attention to details, James and Hertel Jewelers is the place.

I needed some very old rings resized and repaired and was calling around to places nearby. I don't…read moreknow why they weren't my go to (mostly because they're basically at the end of my street), but I ended up at Hertel Jewelers. Their signage doesn't accurately reflect everything they do there. Jim did amazing repair work and restored elements of my ring (add back in worn off milgrain) that other shops said they couldn't. He had them done by the next day and was super reasonably priced. Seriously, highly recommended.

I have an inexpensive watch that needed a new watch band, but the width is unusually narrow…read more Brought it here, and they had a few bands for me to choose from, where a few other stores had nothing at all. Don't know the man's name, but as others have noted, I wasn't rushed, he was very patient, and, in the end did me a big favor. As a result of such outstanding customer service, I will go back, with an antique necklace that is missing a stone and I haven't been able to find one to match. I don't know what the other customer in the store bought, something in a small box, but the festive wrapping job the female employee did was first class! Concern: This section of Main St has almost no businesses any more, not in the mall, nor on the street (even the dollar store, CVS and Rite Aid have left). They're not certain how much longer they'll be able to stay in business due to the lack of foot traffic without other businesses nearby and with so many workers now working from home. Please patronize them before it is too late!

Very helpful and staffed by craftsmen (and women)…read more Knowledgeable! We're able to drill holes fora new watch band and can work the mechanisms inside your watch and jewelry

I have been to S&E several times and bought three pieces of jewelry. Each time I found sales…read morepeople to be helpful without being pushy, and prices to be reasonable. I love the pieces that I bought; I only wish there had been more information about them at the time of purchase (color, clarity...). Overall, a very positive experience, and I will go back there the next time I am in the market for a piece of jewelry. I highly recommend them!

Shelly and Jim are very friendly and knowledgeable about jewelry!! I love going there.read more