This was my first time using this service facility. My repair was simple. John was excellent,…read morekept me informed throughout the process. The mechanic even sent a video to me describing the service and explained everything! I definitely recommend and will continue to use Baierl Honda for my service needs.

1 Star Review I would not recommend this dealership to…read moreanyone. They have had my 2023 Honda CR-V for over a year, sending it back and forth for repairs that were never properly completed. Despite all claims being fully paid and me owing them nothing, they are now refusing to release my car unless I sign a waiver saying I will not sue. What makes this even worse is that they knew I have a disabled daughter and that this is our only vehicle. On several occasions they returned it to me unsafe to drive, showing total disregard for our safety. Throughout this entire ordeal, I have been spoken to with disrespect, ignored, and pressured into signing paperwork I did not agree with. As a Black woman, I cannot ignore the way we were treated. I am not calling them racist, but I truly do not believe they value or respect Black women as customers. The disrespect we experienced was beyond unacceptable. Lithia and Casey in particular have been extremely difficult to deal with -- this has been the worst customer service experience of my life. If you value your time, money, and peace of mind, avoid this dealership. They are not trustworthy, and I deeply regret ever bringing my car here.

it's always scary buying a car alone as a woman, but phil made me feel extremely comfortable. he…read morewas transparent, honest, and funny--and that made a world of a difference. we worked together to bring down my monthly payment and worked out a better trade-in deal. kara is the finance manager who helped me, i loved how quick and professional she was. she is DAMN good at her job. shoutout phil and kara for making my experience painless and easy!

If I could leave zero stars, I would. This review is long overdue…read more Last year, I helped my 79-year-old mother purchase a car. I had previously bought a vehicle from Baierl Subaru and thought it was a good idea to return. She drove from New York to Pennsylvania based on my recommendation. Let's just say everyone makes mistakes. To start, the entire purchase process took 12 hours over two days just to drive away with the vehicle. That's completely unacceptable. After finally taking delivery, we were told my mother would have to come back on another day just to receive a basic walkthrough of the vehicle's features--and it wasn't even from our salesperson. We initially worked with Phil, who was pleasant enough on the first day, but he was trying to juggle multiple customers at once instead of handing us off to another salesperson who could give us the attention we deserved. While that wasn't ideal, we did eventually reach a deal we were happy with. The real problems started the day two. I sent my wife with my mother, expecting they would simply sign the paperwork, get a quick overview of the car, and head home. Instead, they spent another eight hours at the dealership. When I caught up with them afterward, I was shocked to discover that the original deal had been completely changed. Thousands of dollars in unnecessary warranties and add-ons had been included by Kara in finance. My elderly mother was subjected to the classic finance office routine--fast talking, shuffling paperwork, and constantly redirecting attention to the monthly payment instead of the actual cost of what she was buying. When I called Phil to find out what happened, he immediately washed his hands of the situation, saying it was the finance department's responsibility. There was no effort to advocate for his customer or help resolve the issue. I ultimately had to return to the dealership myself to cancel the unnecessary add-ons. Kara made the cancellation process as difficult as possible. It took over eight months for most of the refunds to be processed, and my mother is still owed some money. At some point, it simply wasn't worth continuing to deal with her. I also spoke with the acting sales manager at the time to share my experience with the finance department. Unfortunately, he seemed far more interested in his upcoming vacation than addressing a serious customer complaint or following up afterward. My advice? There are plenty of other dealerships. Find a salesperson who will give you their full attention, stand behind you after the sale, and genuinely care about your experience. And if you're helping an elderly family member purchase a vehicle and have to deal with Kara in finance, be prepared. Apparently, sitting next to your family member isn't enough. You may also need a passport, a power of attorney, and a stool sample before you're allowed to speak on their behalf. Good luck.

This experience was from last year, but I'm looking for another body repair shop for my 2018 HR-V,…read moreand I know darn well I won't be taking it back here. TL;DR: great customer service and intake time at first became extra costs because they didn't perform a service I'd asked for, then they tried to charge me extra. Roughly around June of last year, I talked on the phone with these guys about getting my passenger side view mirror replaced, as well as some dents and chips on the front fender. Note: only this mirror has a turn lane assist camera. They gave me polite and quick responses, so I brought my car in, and it stayed there for about 3 weeks. A little long but I usually got responses: the computer stuff for the mirror I mentioned they had to source from Baierl Honda, which they didn't know when it'd come in, and it took a while, but they repaired it. Then I come to get my car, pay for it, but hours later, I indicate a right turn, and the normal camera view doesn't pop up on the LCD. It says "alignment not adjusted", or something. I bring it back after a couple days or so, and they fix it, but go to charge me an extra $100 or so because it "wasn't in the original estimate". This frustrated me. I tried to tell them, and ended up getting my dad on the horn with them so they'd realize their mistake. Although this place worked with my insurance, the entire experience was exhausting. Pretty sure I was being talked down to because of my lack of experience with cars, hopefully not because I'm a woman, but who knows. Wouldn't recommend coming here.

This place is HORRIBLE. We bought our car in 2020 from here that was a good experience. Dec 2025 we…read morehad our car towed to them to see what was going it was almost like our car gave up on life. So days of them having it and several calls to them but very little communication from them a lot of no return calls from them we are finally told we owe $400+ for the labor and change 1 spark plug but not all 3, we are also told the car needs a new engine and will cost over$14,0000.00 yes over 14 grand. We told them do not touch another thing on. My husband picked the car up and we took it else where. Everyone was checked on and in the engine. A camera was used and they could not find what wright was talking about and needing a new engine. The car is running fine without a new engine all that has been done to fix the issue is all new spark plug.. I will never deal with Wright Auto again. 1 star is even to many to give! Scammers 100%

Tamika was prompt, professional, and kind. She thoroughly explained everything we needed to know…read moreprior to signing the documents. I would absolutely choose her notary services again and highly recommend her to others.

Prompt, professional, knowledgeable plus reasonable fees. Would use this service again in a…read moreheartbeat.

Stopped in for replacement auto registration. The woman at the counter was awesome! Great friendly…read moreservice!

From the owner: With 5 convenient locations in the Greater Pittsburgh Metro Area ready to serve you, let us be your…read moreone-stop shop for all of your Motor Vehicle & Drivers Licensing needs. With over 25 years of experience, come on in and see the difference an on-line service center can make. Our friendly and knowledgeable staff are here to help you navigate through even the most complicated transactions. Our locations are prepared to handle many different car, truck, trailer, apportioned, boat, ATV, or snowmobile transactions. Apportioned services are only available at our Cranberry location on Weekdays until 4 pm. Instantly process most vehicle title transfers Renew your registration on the spot; leave our location with your registration card. Reissue a missing registration card while you wait Duplicate Titles within 7-10 business days Full Service Notary and Fax Service And much, much more... One Stop Does it All!

Helped me out in a pinch; everything was great and kept me organized. Pleasant to work with…read morethroughout the process.

I need document notarized to register my four kids for school. As a military family this can be…read morestressful. When I tell you Pamela was amazing, that is not an understatement. She is professional, knowledgeable and caring! I would recommend this place a thousand time over. I will skip other notary placed and go straight here.