This is a small but well run local shelter for mostly strays and owner surrenders. We had great…read morecommunication with them and on our day to visit found it busy but helpful. It doesn't look like much but it was obvious everyone cares for the animals and wants their best. It was clean and smelled of bleach despite being early on a weekend. We were able to spend some time with one dog and decided to adopt her. They didn't have info but shared all they knew, and even several days later were helpful when we called with questions. These dogs and cats are in a much better place and we so appreciated the care they put into even the tougher cases. They also recommended a trainer when we asked who is already helping us greatly!

I got my beloved Mona from here. Amazing staff amazing shelter. He's been my emotional support…read moreanimal through tough times. This is a place the loves and supports animals. Please come adopt one and spread the love. I needed a cat and they gave me my eternal friend. The price and value is very fair. This is a great place to get an animal if that's the service you need.

I was searching for the perfect dog and I came across Lucky Star Cavalier Rescue. They rescue…read moreCavalier King Charles puppies and dogs along with helping other breeds out of a horrible life after being born into puppy mills. I went on the site and saw pictures of the Cavaliers that were up for adoption. They were really so cute that I google this breed and fell in love with them. So I applied to foster a dog and about a week later they called and told me that they had just found out about this puppy mill in MO that had been shut down and they were driving there to pick up 20 dogs and puppies. So they needed fosters right away. I drove to Indiana and picked up the dog (puppy) that I was fostering. Her name was Fergie and she was 6 months old and in perfect health. Well, of course I knew I was going to fail at being a foster because the second I met Fergie...I knew she was mine. So about a week after I was fostering her I finally broke the news to Lucky Star that I was going to adopt Fergie. The whole process was very easy and what a great feeling to know she was rescued away from a bad life. They pay all the vet bills for being fixed, a complete check up, all their shots and teeth checked. They do ask for a donation when you adopt. But they do have alot of vet bills as some of the dogs that come out of puppy mills aren't always healthy because they were so abused. A small cost for saving the life of a beautiful, snuggable, kissable puppy. I want to rescue a bunch more, but I am at the limit of two dogs right now. Check them out at http://www.luckystarcavalierrescue.org/ and they will melt your heart too.

My wife and I went to the shelter to look at a pup we saw online. Unfortunately we were about 45…read moreminutes too late. So we decided to look around. Halfway through the 2nd kennel we found a pretty girl just waking up from her nap The place was total chaos with barking dogs. She just sat up and wagged her tail. We had her brought outside and we hung with her for about an hour No pressure from the staff at all. We finally decided that we had stumbled on probably the perfect pup. She's home with us now and I do believe she is very happy. She was surrendered by a homeless person who could not care for her anymore. So we will shower her with love and kisses for as long as she is with us.

We were simply looking at the dogs in kennel 3, specifically near Lobo. She comes in and says "Yeah…read morethis is what we're not gonna do" and goes on a rant in a rude manner. Many other people were sticking hands in, getting near, but we were the only ones getting yelled at. I told her she could've said it nicer and she states "Well it's loud in here, so it's the nicest i can say it". This is not the first time service here has been terrible, people here are quite rude and ruin other's days. She also stated she would kick us out, she went over the top. If employee have bad days they should know how to deal with those feelings, not take it out on customers

Be very careful about adopting a pet from this shelter. We adopted a dog two weeks ago. The shelter…read morevet indicated that the dog had been checked for parasites and was negative. This wasn't true. The dog not only had anemia but giardia, a highly contagious parasite that is dangerous to other animals (like our cat) and people. The presence of giardia is detectable weeks before symptoms show up. Within 48 hours of bringing the dog home, we had to take him to an emergency vet and ultimately return him because of his illnesses (among other reasons). They couldn't even get the dog's age right. They said he was five -- he's only a year old. The staff is absolutely clueless. We spent hundreds on vet bills in the two weeks we had him, and they didn't even offer to refund our adoption fee.

This is a small charity organization staffed by people who truly care about animals. So many…read moreanimals pass thru this tiny charity to their forever homes. They receive no government funds of any type...they operate on donations, grants, and volunteers. They work tirelessly to rescue as many animals as possible and thus reducing the county euthanasia numbers. They are a no-kill shelter.

We love cats and currently we have 2. We don't need anymore, but we sure like petting and making…read morefriends with other cats. When i first arrived here at cats haven for the open house, I was impressed with the number of cats roaming around the yard and house. These cats are all older and some were injured or crippled. They all seem so friendly and appear to be well taken care of. A caged area out back let's the indoor cats get outside through a clever ramp system. Without this shelter, many of the cats would be euthanized because of their disabilities. It seems like an awfully big responsibility to care for some of these cute little critters, but I understand the passion that makes it all work. This place works mainly from donations and if your a cat lover like me, you need to get in here and see the great things going on and give them a hand.

Most of us are familiar with our local county animal shelters, but I had never heard of Cats Haven…read moreuntil volunteering with a group of friends. Cats Haven is Indianapolis' oldest no-kill, free-roaming cat sanctuary. It cares especially for elderly cats or those with special needs (missing limbs/eyes, genetic disorders, etc). I would estimate in this three-story house they have at least 100 cats. {Did my fact checking - on its website, it says 300 cats are in its "network" - meaning living in the shelter or in a foster home or feral cat colony in the community). They do adopt some cats out who are well enough to be adopted out, but for most of the felines, this is the place they will live out their days in comfort, basking in the sunlight or by the fireplace. For awhile, it kept its location a secret in an effort to prevent midnight drop-offs of unwanted cats {they do not take cats from the public}. Now it seems the address is more public, largely because it is in greater need of donations. Its most recent fundraiser was the Purr-Fect Cup Cat Cafe. It looks like it is hoping to introduce more of the community to its work in the coming year. Cats Haven has an open-door policy, and anyone can drop in during business hours. Fair warning: the place VERY much smells like cats {what do you expect - there are cats everywhere} but I am impressed with the quality of the facility and how dedicated its staff is. I hope Cats Haven will see continued success!

We had an absolutely stellar experience here to get our new pup spayed…read more The speed of getting an appointment, how easy it was to book online, the care they took of our baby, the follow up... I really can't put into words how appreciative I am that this is an option. Highly, highly recommend for spay/neuter and vaccine needs!

They were compassionate explaining everything to me because I never adopted Purr Babies before…read more Once they explained, they gave me alone time to choose the perfect pets. I was also impressed they gave me a folder wurh everything I needed to know. Both of the felines health were checked. They were also chipped and the folder contained the company name and phone number.

This rescue went thru a hard time around 2012 due to a failure of of some parties assisting the…read morerescue. At no time were any dogs rescued and bred. The President showed Basenji and had a litter from a show dog who was descended from Foundation stock from the 1997 98 bring backs from the Congo and from All time Best of Show Basenji Champion Kibushi Get serious the most winning Basenji to this date. The rescue has taken in Bsenji with Fanconi even

I work with other rescues around the country. This group contacted another rescue and over the…read morelast 12 months gave them 18 dogs that they had in their care for many years and were in horrible shape. These dogs had such bad dental issues that one had to have 12 teeth pulled. Some had never even seen a vet. They were pulling dogs from animal shelters and breeding them, then selling the puppies as "rescues". I hope nobody EVER adopts from these people. They aren't a real rescue.

Communication went from poor to me receiving insults on the comments page of their face book…read morebecause I gave them a bad review. They tried to bully me. Several ganged up and had their husbands chew me out as well. There is no phone #. Nobody to talk to in person. Maybe if there had been a real person to talk to instead of just on the computer, it could have been more personalized. They also lost my application. We waited for them after a few days and lost another dog in the process because we were waiting on them. Then when they found it said my husband and I would not be a good match for a corgi because he needed a furry friend. He would have been an only dog. Word of warning their requirements are tight and not flexible when placing pets. I get that, but they never really tried to explain why we were denied. We were upset. Like a lot of organizations like this they tried to defend themselves by saying I was just bitter and should just move on which we will, but. In view of all the nasty comments and loosing another dog in the process we thought that other people out there should be fore warned. It would have been more professional if they had just apologized instead of bad mouthing me on the computer. They have some cute pets, but some of the volunteers are treacherous. They should treat potential pet adopters with more respect if they expect donations which is the only way they survive. No donations from us because of their bad behavior. We also feel because we are an older (WHITE) couple it could have been age discrimination. Otherwise, they would have thought twice about what they said to me on face book. Evidently the founder and leader of this place thought it was okay. WORD OF WARNING: IF YOU GET DENIED, THEY ARE NOT WILLING TO WORK WITH YOU OR BE FLEXIBLE. GO ELSEWHERE FOR A FAIR APPLICATION PROCESS. THEY WILL GET NO DONATIONS FROM US!

From the owner: We are a 501c3 nonprofit organization and we rely heavily on the generosity of our supporters and…read moreadopters. Want to find your next couch potato or hiking buddy, check us out online or at our events.

Not good at all. People like this should not be in public facing jobs that require interpersonal…read moreskills. I get that the owner must prefer animals-- but since animals aren't going to walk in on their own, human skills are also needed. Those are not skills this owner possesses. Her organizational skills are lacking also. When I spoke to her assistant to schedule the first time, I asked for a fax number to send the boys vaccinations, and after taking the time to do that, this woman had no idea how to access her faxes for some reason, and I had to bother my vet's office again. I took my two teacup Pomeranians here ONE time. One of my poms had a pretty, full coat when he went in, and when he came out, half of it was gone. I specifically asked that he not be trimmed too much. My husband thought we should give the groomer another chance. When I came for a second time, and asked her not to cut it short like last time, she argued with me, swearing she didn't cut it short. Now maybe she defines "short" as shaved to the skin or something, but his hair was so much shorter, that we had to put him in a harness one size smaller. Never had that with another groomer. Not only that, but however she cut his hair, it is not growing back. She basically wrecked his coat, and is trying to blame the dog, saying he has "coat funk" (which our vet says is made up groomer jargon). Rather than blaming the dog, all this woman needed to do was to listen to me when I told her not to cut too much of my dog's hair off. Instead, she had to be right, and had to have the last word. She refused to listen, was rude, and kept repeatedly using this term "coat funk." The final straw was when she said "I didn't give your dog coat funk." No lady, you gave him the crappiest hack job of a hair cut he's ever had, and wrecked his coat. You did that. Not the dog. And I will let everyone know that this is the last place to take a dog you care about. If your dog has any kind of double coat, I advise you to go elsewhere. If you have any special instructions you want implemented, go elsewhere. If you want to be listened to, go elsewhere. You and your dog deserve better.

The company was very responsive and easy to get in with. I told them that my pup has looser skin…read moreand a history of getting nipped if groomer isn't careful. They assured me they'd be careful and take their time. I found a cut and several scratched on my pups little arm upon picking her up. I was not notified that my pup was injured and when I called to talk to them about it, they didn't respond. They still haven't responded :(