Lost a driver's side outside mirror cover on my daughter's Altima while going through this car…read morewash. Didn't realize it was gone until I got home. Knew it must have been lost at the car wash because I went straight home. Called them and asked if anyone had found it. Employee said they would look and call me back. Several hours later no call. Called again and asked to speak to manager. Manager told me he "had walked the area" and did not find it. Drove back there to find it myself. Was scolded for being in empty car wash bay, only for employees. Asked the attendant that pre washes cars before going through wash bay if he had seen an outside mirror cover that had come off. He said "sure, it's right here" and handed it to me. Manager must not want happy customers because he surely didn't care about me and lied that he had actually searched for the cover. Do Not Recommend

Stopped in for a quick drive thru car wash. I didn't know I was getting full service!!! They…read morevacuumed my wife's car out and then sprayed it down with a pre-wash before driving it through!!! I wasn't expecting to get it vacuumed, but it really needed it. I was then able to get back in the vehicle and drive it through the car wash. I thought I would just drive out after the blowers blew the excess water off, but then another employee motioned for me to pull forward under an awning where he proceeded to hand dry the vehicle with cloth towels and dry the windows!!! Everyone was super courteous and very friendly! I'll use them again when I'm in the area! They did a great job!!!

For $124.99 I expect my vehicle to be clean and when you get leather conditioner, not put armor all…read moretire dressing on damn seats worst car wash of ever had. Vehicle has tire dressing splatters all over it people are rude.

Best car wash I've ever paid for. I usually wash mine by hand because I'm a very picky person when…read moreit comes to my vehicles but this place does as good if not better than I can.

BEWARE - Poor Business Practices at Take 5 Car Wash…read more On July 31, 2025, I went through the Take 5 Car Wash at 6045 Folsom Dr. in Beaumont, TX, and the machine ripped the secure, undamaged cover off the spare tire mounted on the back of my 2012 Rav4. As I pulled into the vacuum area, I noticed the cover missing, only to see another car rolling over it and dragging it, causing further damage. I immediately reported the incident. Tyrone, a kind and helpful employee, took a report and stated that he felt that there was no reason they wouldn't cover the damage. He also mentioned that a new employee had been working the entry and probably failed to press the code indicating that my vehicle had an external tire cover, something that should have alerted the system and prevented this exact issue. No one followed up. I returned on August 5 to request a claim number and was told a manager would contact me. No one did. Today, I received notice that my claim was denied based on the age of my car, claiming "rust and deterioration" were the cause, not their equipment. This is simply not true. The tire cover was in excellent condition with no rust, no metal involved, and it fit tightly. I have photos, and I still have the damaged part. According to a local Toyota parts department, the replacement cost is approximately $380--money I'm now expected to pay due to their mistake. Shame on Take 5 for poor follow-up, false claims, and refusal to take responsibility. I will not be returning, and I strongly urge others to beware.

This place has really gone downhill since it was taken over. The very high prices are not…read morejustified by the poor quality of the wash. There are two pre-wash stations for bugs, which consist of a bucket and broom. This area is easy to drive past and, quite frankly a modern car wash should be able to take care of a low bug burden on a car. Also, who knows what the water is like in that bucket. The car wash itself didn't seem to make my car much cleaner than if I had thrown a bucket of soapy water over it then rinsed it off. I did raise my concerns with an employee who, although very friendly, seemed to care little for my satisfaction. Given how many car washes there are now, I won't be back to this one.

Hey, I'm too lazy to buy all the stuff to wash my car and too cheap to pay someone to do it. The…read moreplace is super clean with no crack heads, pimps, or drug dealers. I would even feel safe to bring my wife and kids I here to hang out.

Great fast friendly service to get your car washed.... WAY better then most car washes around…read morebeaumont

I'm never one to complain. I've worked many services and always had the most upmost respect for…read moreeveryone who provides different services. I came here today because I needed an interior detail due to traveling with toddlers on Saturday and mind you it still was not to clean. It's just me now so I figured let me go get a quick interior detail since I was solo now and when I arrived I explained to the sweet lady in the box office what I wanted and she recommended the super clean package and said it was $60 but $10 extra because it's a bigger suv so in total it was $70. They advertise if you get the super clean package they will vacuum the interior through all the cracks and crevices and even the seats underneath will be blown with air from the air compressor. They will disinfect and degrease all plastic and leather surfaces, so if that's the case why is there still so many areas in my vehicle that seem to not even be attempted to be cleaned. Not only that why did my car come with new areas of paint chipped and a new door ding!!! I want to speak to a manager for a refund but there is no info on who to contact. Overall I would not recommend this place and I'm so disappointed I put my trust in them. I still have many pictures but I'll just add the ones that really stood out for me.

Decided to try this place to get a hand wash. They didn't wash the top of my SUV and around the…read moretruck handle by the license plate. I didn't notice this tell I was about a 30 minutes away and didn't turn around because I was crunch for time to be somewhere. I did call and lady answered the phone and I asked to speak to a manager about the unsatisfactory car wash for $85 I had just received within an hour and she said he wasn't available but you can leave your name and number and she will give it to him and he will give a call back. It's been 13 days later, still no call back. Even called this morning about 10:30am no answer. SO IF YOU ARE LOOKING TO GET PREMATURELY HAND WASH AND MANAGEMENT NOT GIVE TWO CARES ABOUT CUSTOMER SATISFACTION, THEN GO HERE, THEY DISAPPOINT. THATS FOR SURE.

DO NOT GO HERE I have been going here for at least 8 years…read more I have always had a decent experience, but today is the day that they have lost my business. The way that management handles issues is unacceptable. I just purchased a new car a week ago, and decided to go here for my first car wash. After going through the tunnel, I got out to vacuum and realized that my license plates, frame, and bolts had been ripped off the back of my car. I went back around to the check-in kiosk to tell them about the issue and showed them pictures of my license plate. The manager looked very inconvenienced that he had to go look for it, which I understand, but he came back with SOMEONE ELSE'S LICENSE PLATE that apparently also got torn off. I told him that it was not mine, and he went off to look for it again. He only came back with the license plate, but the bolts and frame were still missing. So I was very nice, said thank you for looking, and I drove off. I quickly drove back around and politely asked the attendant if I could get a refund, since my plate was torn off and I didn't receive half of the parts I came there with. I was going to have to order new materials, since I cannot drive around with no back plate. She went off to ask him, and they spoke for a long time before she came back and told me that they cannot offer a refund. He walked to the car and just stared into my car, saying nothing, looking annoyed. She told me that they can only offer a VIP package. The manager told the attendant to ask me AGAIN for pictures of what the license plate looked like attached to my car BEFORE the incident, as if he didn't believe me. Even though he personally handed me the license plate after looking for it in the car wash tunnel. He then continued to talk to the attendant (NOT ME), and I heard him say something about it's not his fault if the car gets damaged, and he continued to stare me down. Finally, the girl gave me $8 cash, and I got to leave. I understand situations like this happen, and it was a machine error, but this hasn't happened in my 9 years of owning a vehicle. The other issue I have with this is that I never once spoke directly with the manager; he spoke through the employee who was checking everyone in to get a car wash. I also get that it's $8, but it's the principle, and that he handled the situation so poorly and offered no accountability, or even a single word. So long story short, I don't recommend this car wash. And the management needs major improvement.

This place is a complete dump, nasty, vacuum don't work, car wash was pathetic, the managers argue…read morewith you about anything and everything, they don't give a crap one way or another about customers, it's all about money, this is the worst car wash I've ever been to, don't bother

very rude and very unprofessional my car does not look like a "sparkling image" they literally…read moregreased my car up and wiped it in.

New management is exactly what this place needed! They lost me as a customer for the last 6 months…read morebecause of the last managers. I was in the area and had time to kill so I decided to give them another try. Wow! It's great to have people that love what they do and are eager to help! My vehicle is the cleanest it's been in a very long time! Thank you!!!!!