Paid extra for interior cleaning including $10 extra for my dash and doors to be wiped down…read more Doesn't look like they wiped anything down and they didn't do a very good at vacuuming either. I could have done a better job all on my own, halfassed job honestly. (Edit: I spoke up to the guy before I left and asked if they got "shined" because I paid for it and the one door still looked very dirty. He took like 10 seconds to wipe off the one and it was still dirty because he barely tried. You should not have to fight for a service you PAID for so no I didn't say anything else.)

I got my dads SUV after he passed, and he had a monthly service with the car wash, and I noticed…read morehis alloy wheels are chewed up from going through there, so don't use this car wash if you care about your wheels. Then they billed his credit card after he had passed away, for another months service.

The monthly membership is worth it! I love these car wash locations and recommend them. The auto…read moredryers aren't the best & leave a lot of water spots on my car, but the other location is better for drying.

If you go here you can expect rude employees to do a good job washing your car -- AFTER you fight…read morewith their new credit card machine and IF you win the fight and decide not to back out and go somewhere else. I consider this establishment to be my "last resort" to get my car washed.

I come to this valvoline faithfully.. the employees are always soo nice, and knowledgeable. I often…read morestop in between oil changes to get air in my tires and top off my fluids.. they go above and beyond. And I truly appreciate it..

I've been to this Valvoline several times, about once or twice a year. As I arrived, a couple…read moredifferent employees started giving me instructions on how to enter the building, I was confused and requested verbal instructions from one person because I didn't know who was giving me the instructions I needed to follow. The employee who I thought was in charge, took offense to my questions and asked me if I was going to give him an attitude. That was not my intend. I was practicing safety by asking questions. I have found the courtesy to be questionable at this local in the past. The employee was obviously having a bad moment and took it out on me. I was there for several services. I will not return until that employee moves on. The current staff is not friendly. Thank you for your reply (below). There is no need for me to email you. Overall I like your product. I'm sure this group of employees will change and I'll be back. The crew last time was good. Today, not so

DO NOT under any circumstances buy a Modwash membership. Not at this specific Modwash or any…read moreModwash anywhere. It is nearly impossible to cancel. You'll have to call your bank or credit card company to cancel payments. Modwash memberships are a scam!

Everyone here is always very friendly and that says something to me as a customer. I appreciate…read moresmiling faces.

I will go nowhere else! Recently had my car repaired for…read moresome front corner damage after it was hit in a parking lot. Lenny's gave a fair estimate and were friendly and professional. When I picked up my car it was beautiful!! They even detailed it inside and out, and did a far better job than my dealer ever did on detailing. Just a note: my dealer wanted $150 over Lenny's quote and was not going to detail it. The staff and the workmanship is superb!

DO NOT GET WORK DONE HERE! Had the truck repaired here last year and now the paint is peeling off…read more(poor prep work) and starting to rust and they will NOT COVER IT!! This place is a scam! Stay away

Still impressed by this place! Got an inspection for free, they're always willing to help out when…read moreI need it! I will continue to recommend customers your way! You've exceeded my expectations more than once!

Very disappointed with my first experience at Van's. I went in for an oil change and alignment and…read morewas presented with over $4,000 in recommended repairs. I authorized $1,600 in work described as safety-related, then got a second opinion and was told some of the recommended repairs were not even needed at that time. Everyone was friendly, but the conflicting recommendations left me uncomfortable. I won't be returning and would strongly recommend getting a second opinion before approving costly repairs. After my experience, I'm honestly surprised to see so many nearly 5-star reviews.

I had a very frustrating and disappointing experience with Take 5 Oil Change in Barberton…read more After receiving service at this location, I later had my vehicle inspected at Infiniti of Akron on March 26 during a multipoint inspection. The dealership documented that the differential fluid in my vehicle was not the correct viscosity, which can potentially cause damage over time. They provided me with written documentation of this issue. Based on that, I submitted a claim to Take 5 corporate requesting reimbursement for $172.41 so I could have the differential service properly completed at Infiniti. I was told I would receive a response within 5 business days. By April 2, I had heard nothing--no call, no email, no update. I then went back to the Barberton location on April 4 and spoke with the manager, Chris. He informed me that my claim had already been denied because he personally performed the service and believes the correct oil was used. He also stated that I should have received an email, which I never did. This is extremely concerning. I provided official documentation from a certified Infiniti dealership, yet my claim was denied without communication or proper follow-up. The lack of accountability and poor customer service is unacceptable. I trusted Take 5 with my vehicle, and now I'm left dealing with the consequences and paying out of pocket. At this point, I will be escalating this matter by filing complaints with the Better Business Bureau and the Attorney General's Office. I would not recommend this location to anyone.

Incompetent staff that prey on women! I went to this location for an oil change. They said I needed…read morea coolant flush. I said no. The tech said they would not do my oil change without a coolant service. I was pressured to do to the service until I relented. There was also another lady beside me getting the same high pressure sales tactic to do the coolant service. I left and went right home. The next morning on my way to work the heater wasn't working and the thermostat climbed into the red. I had to pull off the highway and limp my car along until I found a safe spot. It was 15° out and I had to wait there for a tow truck. The manager of the shop admitted to not filling my vehicle up and completing the coolant service to my husband. I've called 3 times and was told last to week a manager would call. Still waiting for an apology and refund

The best! As a younger woman I find anything car/ service related to be intimidating and most shops…read morehard to trust. From the moment I dropped my car off everything went smooth and fast. They were able to save me from future problems and $$$. My lack of car knowledge wasn't taken advantage of. I trust this place and their very diligent 10/10 staff! Thank you again!

I am from out of town and here for work and last week I went to leave for work, and my car wouldn't…read morestart. I ended up having my car towed to NTB, and they were great! They were quick to diagnose the issue (battery was dead dead after super cold temps) and quick to fix the problem and get me out the door! Super nice guys. I would definitely recommend this shop to anyone!