Rear break pads and rotors change on 2009 Toyota rav4 - Positive: fair pricing (inline with 3 other…read morequotes in the area), responsive staff (no phone trees), job done on time and without suprises. Negative: lack of weekend times means you need to make transportation arrangements if you work 5 days / week. They have a shuttle service but I had to be doing several stops that day, so I did not ask how wide range it covers.

I had a number of questions and issues going on with my Highlander. And they were so helpful in…read morediagnosing the problems. They also helped to distill the difference between the most immediate things I needed to do and the things that could wait. Plus, every time I spoke with any of them, they were not only respectful, but they were knowledgeable and took the time to speak with me and answer any all questions I had. They were just great!

Yikes... I come in for a standard oil change and they take about 25 minutes looking for my oil…read morefilter. They can't find it. I leave and go to Jiffy Lube and they find it in about 10 seconds. Not sure how 5 people can't find an oil filter that every other place I've been to has had no issues with. I will never come back to a Valvoline.

Wait times are soooooooo looooooooong…read more 1 car back took 90 minutes. Such a waste of time. They really need to hire staff.

I had a really disappointing experience at Valvoline and feel it needs to be shared. I came in for…read morea routine visit--an oil change and to have my rear windshield wiper replaced--but the entire experience turned into a frustrating and unprofessional situation. First, I was there for over an hour, which is far longer than expected for services like this. I understand delays can happen, but there was little to no communication about why it was taking so long. After sitting there for that long because they were not able to properly install my rear windshield wiper, I finally asked them to just put my old one back on so I could leave. At that point, I was told not to use it after they had already broken it and was advised to take it to the dealership instead, which was incredibly frustrating and inconvenient. What made things significantly worse was the behavior of one of the employees, Q. He was extremely disrespectful and unprofessional. At one point, he was openly talking about me to other employees within earshot and even admitted he was saying things so I could hear it. Being bad-mouthed by staff while you're a paying customer is completely unacceptable. To make matters worse, during the service they broke my windshield wiper. I came in to have my rear wiper replaced, not to leave with something else damaged. No one took proper accountability right away, which only added to the frustration after already dealing with the long wait and poor treatment. I came in expecting a simple, routine service and left feeling disrespected and disappointed. This location seriously needs to improve both its customer service and professionalism. Based on my experience, I would not recommend coming here.

3 different employees came out and told the cars which bay to go in and all 3 said different…read morebays..... then they had a bay open , no car getting service for over 30 minutes , after they said it would be a 5 minute wait. They are unsure of their job today. March 13th 2024. I even honked at empty bay door and they all , 5or 6 of them stood and stared but no response. They are not trying to satisfy customers or make money today! I'm leaving. I'll got to Jiffy Lube

My engine started running really rough on the way home from work on a Friday. Tires Plus was the…read moreonly place I could find that had an opening the next day which was great because I could not keep driving my car as is. The other places were 4 to 11 days out. The staff were very friendly and the store was conveniently close. They told me about the standard charge up front for diagnosing the issue which is about $125 after taxes. I dropped the car off Saturday morning and about 3.5 hours later they called to tell be it was a bad spark plug and ignition coil which would cost about $490 and included the diagnostic charge. I was happy it was not something worse but it also seemed excessively spendy. If I wanted to replace all the spark plugs, I was looking at $1123. They were charging $53 a spark plug. The same exact brand and model cost $15 at your local auto supply store. I know they need to have a mark up but over 3 times? Labor was also I believe excessively charged. They took my car apart to diagnose it because they said they checked all the spark plugs. Why is it another 2.9 hours of labor to put it back together? Anyway, if you need to get your car fixed right away, bring it there and they can do it the next day with friendly staff. You will pay extra for that service though.

I just called to have my winter tires that I previously bought and swap out every year and I was…read moretold they do not install used tires. I was in disappointed that you would sell someone tires knowing when you go to swap them out the next year you're not able to do that. Now I have to go find a mom-and-pop store which is fine don't let big business pressure you to buy new tires when your old ones are perfectly fine one season old!!

Finally, an auto repair store where i can go to without feeling that I have been taken to the…read morecleaners. I went to Wholesale Auto as a recommendation from my neighbor. The crew there was very polite and helpful. They repaired my brakes and rotor and get this, i still had money left over to get lunch. They didn't sell me any non essential items, and they tried to salvage the old battery in my car before selling me a new one that i knew i had to buy. I even got an oil change for both my vehicles and again still had money to eat and feed my kids. Definitely give the guys at Wholesale Auto repair a chance to repair your vehicle. They are how you always wished the car repair experience would be. They are fair, reliable, and quick. They leave you with a few bucks in your pockets unlike the dealers. Great experience !!!

Staff were friendly. The mechanic was knowledgeable and trustworthy. The bill was reasonable. I…read moregot in and out of there in about 90 minutes. Really cool dog at the shop too. I would recommend the business to my family or anyone else for that matter.

BEST BREAK JOB IN THE TWIN CITIES!!!!!!…read more Was searching for quotes for a break job, and motomaxx not only quoted me by far the best price, but they stuck to that quoted price. They do wonderful work, and even took the time to show where and why some parts needed replacing on my car. 10/10 - Do yourself a favor and take your car here.

I booked a pre-purchase vehicle inspection with Motomaxx because my usual shop close to home was…read moreswamped and unable to look at it within a week. Fortunately, Motomaxx was able to get me in the next day and is conveniently close to the dealership where the car was. They also charged far less than some other nearby places. I came with a book, prepared to wait a while. They have a small lounge area, but the seating is comfortable and there is a tiny fireplace, nice to have on a cold rainy day, I was almost disappointed they finished with the car so quickly! They said that was partly because it was in such good shape that there wasn't a lot to investigate, so very good news. The other thing I noticed was that I was treated with respect and given a rundown of the results. This has not always been my experience as an older female at other places. If I lived in this area , I would probably become a regular.

I had asked the place to work on my electron parking brake. Before taking the time to listen and…read morefully understand the issue, the guy told me it will be $2,600 for just parts alone. While collecting information on the car, he told me to stop talking so he can write it up twice. I took the car to another shop in the same neighborhood and it cost me $600 out the door. Very dishonest and not customer service friendly.

Easy to make an appointment. I needed tire rotation and wheel alignment. Prices before doing the…read morework were clearly explained. Well done job!

July 26, 2024 After…read moreCircle K took over this Mobil, it is now called Tony's Auto Care. I walked in today asking how much would it cost to rotate the back tires to the front. The gal was on the phone, the guy stuttered for a long seconds with "uhhhhhhhh.....it starts at $35". I asked him why does it costs less than an oil change, the stated price on the sign board, in their shop, for $30. He said: that's inside. I said: What's the difference between inside and outside? He replies: well...that's the advertised price inside, in the event that we run a special. Normally, an oil change costs $70. Really? They're in the business of slashing 60% off? Terrible liar. After sensing a complete bait-n-switch with a flavor ful of up-pricing, I just leave. How hard is it to move 2 tires from the back to the front, and vice versa? And, for $35? Ha! Did it myself this evening, anyway. Joke is on you if you get your car serviced here.

Craig & his crew do a super job. I have been taking my car there for many years and the service,…read morequality & price are outstanding. Great work guys! Thanks, KMS

Starting this off with this......This shop and everyone who works there is AWESOME the BEST! I can…read morenot recommend them enough! I had what I thought or wondered was a MAJOR exhaust and muffler problem, as my car went from running normally to SO F@CKING LOUD one morning. So loud I wondered if my catalytic convertor was stolen. So I made the appointment same day, they diagnosed the problem with in an hour and while they couldn't fix it on the spot (needs a special part from a dealer) they found out that it was a fairly minor problem with minor time/cost to repair. And they not only did this they made an adjustment to the broken part to temporarily "fix" the issue until I can find a dealer with the part. And to top it off? They didn't charge me a CENT. Not for the inspection, or their time and effort in the short term fix. THIS right here is what a shop should be and customer service should be. Not only this, but they're super nice people who let me let lose about how happy I was, including hugging some of them. FIRST CLASS location all the way!!

They applied the wrong oil filter which then popped off of the vehicle resulting in all the oil…read moreleaking out and causing our motor to be completely destroyed. They will not restore my vehicle to its predamage trade in value, want to install a used motor from a salvage yard and call that a repair of like kind and quality. We have documentation reporting the owner's insurance company accepts 100% liability but, neither the owner or the insurnace company will return us to our predamage baseline. This is the worst experience I have ever had with a business. If I could give negative stars I would.

Yes! I highly recommend the Team at Perfect 10 Quick Lube…read more I went there years ago just being in the area and over on miles due for oil change. I was greeted warmly, offered coffee in the lobby, there's glass you can look thru in the bays to see the work being done not like a dealership where you can't see anything! They have a TV, its a kid friendly lobby, the staff then comes in shares what's going on with your vehicle and offers to change those items like the allergy filter most people dont even know is tucked away under dashes or in glove boxes with covers on them. Air filters, wiper blades mine were old so its a good one stop shop. They dont push, if you want it great if not they say ok perhaps next time trying to show you they want your return business and a relationship. While i see other reviews not so nice about staff. Let's be realistic folks its an industry that brings alot of young people to work, its a good college job for most. This particular shop though has a very high integrity owner! He pays them well so this has resulted in several people making it a career. Family owned small business by a Christian disabled gentleman who is salt of the earth! Give them a shot much has changed and they constantly work to better themselves and ask if there's anything they can do to serve us better as customers. Now, i am in retail so i understand people and realize we all look at reviews often making decisions from them and that's fair. At the same time its not a restaurant or a bad meal, its your automobile and when many of us have not had the money to update things bc we are scraping by. That doesn't make them rude, often times its our own conscience knowing we dont want to spend more and just get back on the road w as little out if pocket as possible. Thanks, i really hope you share my experience as ive gone there for years NOW so ive seen the ebon flows and changes all for the better! I drive from east bethel that's worth the drive! 5 stars guys keep up the great work and service! My kids and family appreciate the extra consideration of our safety on the road. Prices are also very fair when compared to franchise options with Union run shops this is NOT!

They are so helpful and kind here every single time. They were quick to change the oil in my jeep…read moreand even let me bring my puppy inside! They have coupons as well and good prices. I'm a grad student so that goes a long way for me. Thanks so much Perfect 10! I live in the city now but still drive back here for oil changes.