Phil, Bri, and Drew went the extra mile to get me back on the road. My 2010 Ford Fusion Hybrid…read morebroke down halfway between Jackson and Mound Bayou, and when no one else was able to offer to take a look at my car that same day, the staff at this Car Care Clinic offered to see what was wrong, so I had my car towed to them. At first, we thought it was a transmission issue because the car would not accelerate at all and was making a very loud grinding noise. This location does not do transmission work, but they kindly offered to confirm what sort of repair I might need. This, by itself, was a huge help, since every transmission repair shop in town was weeks behind in their work. Luckily, it ended up not being a transmission issue, but a broken axel that was spinning and scraping against the wheel without actually rotating it. Once we knew what the problem was, the staff offered to get my wife and I back on the road within a day, which was incredibly kind, since we were in the middle of a long road trip and did not have time to spare. Drew was not certified to work on hybrids, and doing so was very dangerous, but rather than turning down the job, he spent a great deal of time researching how to disconnect my car's battery, so he could repair it safely. While Drew was working on my car, Phil and Bri were very kind, friendly, and responsive, and kept me informed as to the car's progress and recommended places for me to get something to eat. Bri always answered the phone quickly and cheerfully when I called to ask about the progress. After the car was fixed and we were back on the road, Phil followed-up several times with us to make sure everything was okay and that we made it to our end destination safely, several days later. This was by far the most satisfying experience I have ever had with a car repair shop and its staff, and I highly recommend that anyone experiencing car trouble in Mississippi consider coming to this location.

The Manager - Frank Ashley is a very honest person which you do not find too often these days. I…read moreneeded to have my oil changed and he told me it would be 2 hours since his stalls were busy with vehicles. I appreciated his honesty as I was at a dealership on the coast and did not have this experience when I had to wait 5 hours for service. Frank even called another Car Care Clinic and I was able to get my service accomplished before heading back home the next day. Thank you Mr. Ashley!

Please whatever you do DO NOT GO to this location or any valvolines. I got my tires rotated and the…read moreworkers broke my wheel stud off. Before this happened they were arguing back and forth and then about 5 seconds later I asked what happened and they said it broke and blamed it on "wear and tear". They tightened the nut too tight and it broke. They didn't take any accountability. I filed a claim and the area manager didn't approve it. Of course they aren't going to approve it when the area manager makes the claim calls. Very unfair

I have always come to this location for the convenience and support of the staff. Rushing in after…read morework to make it there with time left in the work day to only learn that I could not be serviced 15min before closing. If the oil changes are quick as they normally are and the personnel is there and you cannot service, put up a sign or please block the way.

Oil change, tires rotate and balance. Fast, worked me in…read more Friendly, professional. Go there all the time as they ALWAYS treat you right. They definitely go the extra mile to assure your car and you are taken care of. Never have they done a pressure sales on me. Just gives great advice and options. Give them a try!!!!

it was easy to get an appointment at a time that was convenient for me and they were very friendly…read more I had to have 3 tire pressure sensors. They let me know upfront the expected cost, and it was right on the dot! Thanks for great customer service!

This location has the best service and people! I came in desperate for a fix on my vehicle that I…read morejust purchased, so they checked it out for me. Unfortunately, it was not work that Midas was capable of completing, but the mechanic extended above and beyond customer service.

Would not recommend. I requested them to service/replace the tire. They put the wrong size tire on…read moremy car, and I only found out when I went to Costco for a replacement. That's a real safety issue, and it also cost me close to $200 for a tire I shouldn't have needed. They told me they only had one tire in stock at the time, which is how I ended up with the wrong size , frustrating given the cost and the risk involved. A friend of mine has had a similar experience with Midas. I won't be using Midas again and would like to see better quality control for other customers.

Rocky was a pleasure to deal with. We were passing through on a road trip and started to experience…read moresome issues. He made the time to diagnose it near the end of a busy day and got me back on the road. Great character excellent service.

There was a person who was working there on Saturday 2/24/24 . I was in line for an hour to get an…read moreoil change and this idiot guy with black painted nails tells me that my truck is knocking and they can't change my oil . 1 my truck down not have a knock .2 I've been going there for years with my vehicles and they changed the oil in the vehicle in question in November. I wish the owners would clean house with these employees who lose their businesses money .it's sad to loose a long time customer from a lazy sorry employee.

Quick stop for an oil change. These guys also check the…read morenecessary fluids and tire pressure needed for optimal performance. They also vacuum your vehicle. There is a comfortable waiting room with a television. No one tried to sell me more than I came for. The job was done courtesly and expeditiously. No complaints. My car was smiling when I left.

God sent business for sure!!!!! Car Care Clinic overall is…read moreawesome. Both the Pearl and Flowood locations have provided excellent customer service for my family's car needs. I am giving them rave reviews because they genuinely are all about ensuring that their customers' vehicles are efficiently serviced and all impending issues are resolved. Of course, I must add that their prices are cost efficient and very reasonable. For quality car service visit Car Care Clinic, 135 South Pearson Rd, Pearl, MS 39208. Mr. Brad Eure will take care of you! Phone# 601-932-8877. My employer utilizes this location as well for all of our company vehicles. Also, if you're in the Flowood area, Mr. Frank at the Flowood Office will take good care of you. I've used this company for years and I've been pleased thus far! Even their GM Mr. Bob is all about quality service and great customer service! Signed a very satisfied customer, Tricia Chambliss

File a complaint. Stripped oil plug. Had to replace oil pan. Valvoline CS and service manager was…read moreghetto and rude. TAKE YOUR BUSINESS ELSEWHERE. Went to another location before they didn't know how to reset oil light. That should've been a sign. Try Car Care Clinic on Lakeland.

They will ignore you and go to another car. They are on their phones talking instead of helping a…read morecustomer. I got here way before this SUV pulled up and all the person did was check my lights, lift my hood and go to the person who got here after me. Worst service. Do not come to this company. They didn't even bother communicating what they were doing or why they skipped me. THEN they didn't secure the bottom of the other person truck (on the other side of me) and he almost drove away with his bottom hanging out until another employee caught it. When an employee FINALLY came to look, they didn't even check to see what oil I needed for my car so I have no idea what is in my car. Terrible attitude and even worst customer service. While I'm trying to check out, they are too busy on the phone to check me out properly. Do not come here.

Got oil change in my 2022 Chevy pickup. I don't drive it much because I have a company truck so it…read morestays parked in my side yard mostly. Drove it about 200 miles this weekend and parked on concrete for a change. Happened to see oil on the concrete. Crawled under truck and oil filter was leaking oil. I could turn it using my two fingers. It had never been tightened. Checked dip stick and it was not touching oil. Put a quart in and it was showing full so it had leaked a quart. They better be glad I don't drive this truck much or they'd be buying me a new engine.

The exact same thing happened to me as Bianca J. I went for the oil change and declined changing my…read morecar battery which they recommended. Never had any sort of problem with the battery. But when told I could leave, the car would not even crank. They are running a car battery scam. Will never go again. Would be happy to answer any inquiries to stop this.