Yet another bad experience with them within the past few years. IF they even answer the phone,…read moreyou're left on hold for way too long then promised a call back that probably won't happen. Quoted me $7k for a new transmission and did not even address the issues that caused me to bring my vehicle in. After getting a second opinion from a dedicated transmission shop, nothing was wrong with my existing transmission.

I called to get a quote on how much it would cost for a complete AC unit in my vehicle for…read morereplacement. I was quoted less than $1000. So I took my veh there to be checked out. I was then told it would be over $2600 . Plus I would have to pay $110 diagnostic charge . I asked was diagnostic tests ran and was told no. My question is why I had to pay $110 then?? So I picked up my vehicle after paying it and took it to someone else that actually ran tests and they are only charging $10 to run AC TESTS. Big difference. Neither place can I afford to get my AC fixed, been without for 2 years but what should I pay for something that wasn't even done.

This shop is excellent in my opinion. They diagnosed and repaired my 89 Mercedes with transparancy…read moreand candor. Repairing older cars is often difficult and doesnt happen in a straight line. They were willing to look for the problem instead of throwing parts at it and hope that it was repaired. Their prices are fair and Connor and Ed are responsive and quite knowledgable. I recommend them highly.

Not only tried to charge me for a part that was supposed to be repaired last time, but treated me…read morewith zero respect when I brought it up. Seems like they care more about money than quality service.

I needed major engine repairs due to a manufacturing defect. It was outside the factory recall…read morecoverage. They did a great job and my 2009 Honda Pilot runs like new again. I wouldn't have anyone else work on my Honda. Thanks for the excellent service. Pat Given

From the owner: Specializing in Honda, Acura, Toyota, & Lexus. At Carshop, Inc., our trained specialists will…read moreensure that your vehicle will be serviced and/or repaired correctly, in a timely manner.

My car broke down while traveling through Jackson. I had it towed to car care clinic on Hwy 51…read more They were amazing. Everyone I dealt with were so friendly and helpful, over and above other places I have dealt with. I had to leave it with them for a week before I could get back and they took very good care of it. It is running terrific and I am very thankful!

Couldn't be happier with the service. They were very professional, helpful, and much less than the…read moredealer quoted me for the same work. We will definitely be back and recommend Heidi to everyone!!!!

Everything! They have been maintaining all our vehicles-an 02, 09 and 19 Highlander and a 22…read moreTacoma. All are still on the road with grandchildren and us.

We have been getting all our cars serviced at this facility since 1993. The staff is professional…read more, courteous and friendly. I have no complaints and have never had any. I recommend Toyota of Jackson to all my friends. Cindy K

Justice really brought justice to my day !! I came in wanting a new car and him, LJ , and Greg…read moreworked it out for me!!! Very kind people that make you feel like family!! Don't second guess yourself come to this dealership!!!

We took our F150 (2018 with 92,000 miles) in for a scheduled oil change on Friday. We told them the…read moreservice engine light came on the day before and wanted it checked out further as well. The service rep stated we could only get the oil change that day as was scheduled but could get a diagnostic the next week. The following Thursday my husband called for an update and the service rep said we needed a new cam shift and the price would be 6,800. He said the vehicle had high mileage and oil change at 8-10,000 miles wasn't adequate.We called back Friday morning ( one week after dropping off vehicle) and asked if oil had been changed because we were going to pick vehicle up. The Service Rep stated they were still working on it. I went up there to pick it up after calling a second time that morning and telling them I was on my way. The service rep stated there were several vehicles in front of mine and it was going to be a long wait. An argument began over the length of time the vehicle had been there for an oil change which was still not done. I told them to put enough oil in it so I could take it somewhere else. I also told them I was going to the general manager to report everything. Another rep in the service dept then said " And do what?" They were extremely disrespectful. It turned out the service manager was in there the entire time and said nothing the entire time. After my complaint she stated the oil should have been changed every 5,000 miles. I then paid 215.00 for a " diagnostic test " and to top off my oil. I took the truck to an oil shop and got the oil properly changed then went to another auto shop and got a diagnostic test.. Guess what? The diagnostic test came back completely normal. Mac Haik has lost my business forever. I would not take my vehicle there for anything to be serviced. I will never buy another vehicle from there because of the treatment I received in their service department. I feel they were dishonest about everything. The service manager lady did not do anything to help. She stated she would never step in on one of her employees.. She did nothing whatsoever for her customer either. She helped in Mac Haik losing our business forever.