Got oil changed took only 10 minutes like they say very friendly and checked all fluids for us…read morewould highly recommend them

I brought my 2012 BMW X5 to the Harrisburg/Penbrook location on January 16, 2026 for a routine oil…read morechange. Months later, while still within the service interval, my vehicle began displaying low-oil warnings. On July 27, I took the BMW to another Costa Oil location in Dillsburg. During that service, Costa employees told me the underside of my vehicle was covered in oil, the crush washer was missing from the drain plug, and there were metal shavings in my oil filter. I immediately told them that this Harrisburg location had performed my previous oil change. No other shop had changed my oil or removed the drain plug between those two Costa services. Despite what was found, I was instructed to continue driving and return after approximately 1,000 miles so they could check for metal again. Before I could do that, my engine developed severe knocking and became undrivable. I filed a claim with Costa and provided bank records, photos, videos, repair shop information, and a detailed timeline. Costa denied my claim because I added oil when the first low-oil warning appeared, citing a disclaimer they say was printed on my January receipt. I do not recall ever receiving that receipt, I was not verbally told about this policy, and I never signed anything acknowledging it. After my claim was denied, I personally returned to this Harrisburg location and spoke with the store manager, Robert. According to what Robert told me, the technician who serviced my vehicle in January had caused multiple issues that day and quit that same day. Robert also told me that after the problems were discovered during my July visit, I should not have been allowed to leave and continue driving the vehicle. I gave Costa an opportunity to reconsider after providing them with this additional information, but they have maintained their denial. I am extremely disappointed. I trusted Costa Oil to properly service my vehicle and, when a problem was later discovered by their own employees, I trusted the instructions they gave me. I am now without my vehicle and dealing with significant engine damage. I have filed complaints with the appropriate consumer resources and am continuing to pursue the matter. I hope Costa ultimately chooses to stand behind its work and resolve this fairly. Based on my experience and how my claim has been handled, I cannot recommend Costa Oil.

I have been consistently going to this garage for my car inspections and oil changes. Probably…read morebeena total of 10 times I've been there over the last 4 years and I have no complaints. They are usually prompt with their work and offer nice customer service each time we go. I believe they are reasonably priced at around ~$100 per service and offer great coupons online too. I would recommend this shop to people in the Harrisburg area! Quality: 4.5/5 Customer service: 4/5 Value for cost: 4/5

Horrible. GO ANYWHERE ELSE. Regional Manager Brandon is an argumentative ass. I only wish I could…read moregive negative stars. Refused to honor a coupon after requiring me to prepay for ordered parts because "you didn't know about it" and "the invoice is closed" and "fair is fair" when they required prepayment prior to order, told me to leave because I argued with them. I left, the next day they called m to inform me that they forgot to bill for labor and if I didn't return to pay for the labor (closed invoice, remember), they would call the authorities. Calling the 1-800 number gets you no where, as everything is referred to the "individual owner".

Always great service! The guys are all nice and treat us with upmost respect. Very down to earth…read moresocial owners, as well. Easy to work with for any service! Thanks guys!

Incredibly friendly staff who helped with a handful of issues I was having with my car. They were…read morequick, efficient, and helped explain every step along the way. Absolutely worth the price and I will 100% be recommending

2 1/2 hours to get my car inspected. Then charged outrageous amount for "required" wiper blade…read morereplacement (just over a year old). Sad, this used to be my go to place. Never again.

This is the second time I've gone to the shop with a puncture issue on two separate cars. Each…read moretime, they provided very nice customer service and rapid assistance. They are upfront about their charges and provide warranty on the work they do! For two new front tires on a Nissan Sentra, we spent about ~$350 for the tires and labor. Come in handy in a pinch! Quality: 4/5 Customer service: 4/5 Value for cost: 3.5/5

Took my 21-year-old car there for an inspection. Todd, the manager I think, told me the car needed…read more$4200 in repairs to pass inspection. I paid for the failed inspection and left. I took my car to my normal mechanic the next day, who confirmed the needed repairs at a cost of $1650. The upcharge of $2400 should be criminal. I'm sure they are praying on other people.

Mike explained clearly what was wrong with my muffler. He called me when part arrived. He was…read moreprofessional and went the extra mile.

Was able to get inspection same day and grateful for the friendly service! Thanks Goodyear!read more

So, like a lot of people, I have a car. Also, like most people, I do not like spending money  on…read moreservicing my car. Last time I was at Brenner Nissan, they informed me that my tires were looking pretty bald - like 2/32" or less 'bald'. That's pretty bald. They then informed me that in order to turn in my lease and not get charged an outrageous amount on new tires, that I should replace them myself. For a long while I thought, " Meh, I will just replace them right before I turn in the vehicle". Then, I came to my senses and reconsidered. Why should I buy brand new tires for someone else to drive the car around? I might as well by the damn tires now, and use them until vehicle-turn-in. Duh... So, anyway, after that seemingly obvious epiphany, I called around to a few different places with the same spiel. "I have a lease, want the cheapest, yet safest tires possible ... how much?" Firestone quoted me some outrageous price like 378.20 (for two). Then I called Good Year and spoke with the most helpful person I have ever spoke to at a mechanic. He walked me through all the options, both name brand and non-name brand. Helped me assess each one while I was on the phone with him and concurrently googling each of them, and then set me up for an appointment. This was the best car service experience I have ever had, with a friendly dude who really seemed to care about my needs as a customer. In the end, I purchased two new front tires and it only cost me $287. Exactly in the ball park I wanted to be in. There were tires that would have cost $25 bucks less, but he recommended I steer clear of those (pun intended!). The reasons he listed were similar to the reasons I found in talk threads on other websites. At the end of the experience, I feel like I was well taken care of, valued, and that they had my best interest in mind. Will definitely be back here when I need similar services in the future, and I highly recommend you check them out!

I went to Mavis for state inspection, oil change, tire rotation and new wipers. The staff was…read morecourteous and professional. They kept me posted on the status of my vehicle throughout the process and the prices were reasonable for the work done. This was my second visit. My first was for new tires and the experience was equally great. I wouldn't think of going anywhere else for routine care and maintenance.

Went in to get tires changed, and TPMS sensor replacement. Scuffed the crap out of my rims and left…read moreall the tire lube on them when changing the tires. After service, didn't reset my TPMS light, also pretty sure they didn't replace the sensors to begin with, and it was pricey to begin with. I have pictures of before and after, "regional manager" came out to my house to "see what was going on" of course found no fault after supposedly reviewing footage. Recommend you skip and go somewhere else. I'm pretty sure using crowbars would've looked better than what they did to my rims.