Very bad business,No trustworthy at all You need to watch for your car when you drop it off I did drop my car for inspection at 0800 am was told from owner u will get at end of day , Sadly was Not , they playing customers and Bot good for business, I did take my car with no inspection waiting my two day off with no car . DO NOT TRUST THIS SHOP AT All read more

I've been coming here for years. Ed is a great mechanic. I love how personable the staff is and I always know my vehicle is in good hands. I'm confident I'm getting a good price and good service on my vehicles. I wouldn't go anywhere else for vehicle maintenance. Be advise, this is a popular place so there may be a wait getting in but it's worth it! read more

Derry Auto & Tire - Waiting room with tv and keurig! - Tires Near Me - Harrisburg, Pennsylvania

My husband and I were on our way to New Jersey to celebrate my mom's 84th birthday. During our road trip, we planned to stop at the Hershey Park area and stay at a hotel there. We rarely take vacations, and I wanted my husband who loves chocolate to enjoy a visit to Hershey Park and Chocolate World. What started out as a pleasant drive through the Ohio and Pennsylvania, suddenly turned into a stressful and costly experience. We pulled into a travel plaza gas station to fill up and discovered our brake pedal went straight to the floor! Considering the prepaid hotel stays, the park tickets, and my mom's birthday dinner, we had our car towed to our hotel in Hershey, PA. The cost of the tow would hurt us greatly, but we felt it was the best option to be safe at the hotel we had already booked and allowed us time to choose a good repair shop. We didn't get to go to Hershey Park. We didn't get to go to Chocolate World. BUT we made it safely to my mom's birthday dinner because of Ed and his crew at Derry Auto & Tire in Harrisburg, PA! They went above and beyond working overtime to make sure our car was repaired in time for us to get to our hotel in New Jersey and be on time for my mom's birthday dinner with my family. We arrived back home safely with no issues. Thank you, Ed (& crew)! And a big thank you to the mechanic who stayed behind after close to finish the job! We're both in our 60's with limited income and resources. The stressful event during this road trip could've resulted in a far more dire situation for us. Thank you for being so kind and emphatically helping us when we were feeling helpless. While my husband stayed in the shop waiting, I stayed behind with our luggage at the hotel lobby after checkout time and sat nervously for hours waiting to hear our car was ready. I know, without a doubt, we chose the right repair shop. I know, without a doubt, we made the right decision getting our car towed to the hotel in Hershey that led to our car being repaired by Ed and his crew at Derry Auto & Tire in Harrisburg! read more

SCAMMERS!!!!!!!!!!!!!!Terrible experience. I scheduled an appointment 5 days in advance and even left work early to make it on time. When I arrived, they told me they couldn't take any more cars. When I asked why they gave me an appointment in the first place, they had no response. Very unprofessional!!!!!!! AVOIDDDDDDDD read more

This so called professional charged me a great deal of money for a full oil change which is fine, then after I pay the money and leave, I find out later when filling my windshield fluid that this guy never replaced the oil filter as i can see its the old one from when I changed my oil, which was a bright orange FRAM high grade filter. It was it and very dirty that told me nobody even removed / replaced the filter, let alone use a higher grade filter as most garages use Napa or Fisher auto part filters. I confronted the owner and he was very nasty, rude and pretty much said to me to prove it. I could as I have my original receipt for the FRAM filter within my auto records as I said to him to prove it that she changed it. I wanted a refund as I'm sure this nasty clown most likely never changed the oil as well since the filter was not touched. He called me a scam artist, a homosexual and said for me to leave is place of business and to never enter my estabishment again for the lies I told. Yes I want to scan this guy out of 69.99 and go thru all of this for a free oil change let alone calling me horible names. I'm not gay but I could imagine what this guy would do when one entered with a complaint. By other feedbacks here, this guy has a long history of being nasty to his customers, maybe he should sell his business to someone who really cares for their customers and doesnt pull stunts like this. I would really get nasty with the names and what i think but not sure if Yelp would leave it on. A piece of shit this guy and business it! STAY FAR AWAY, go to Dales Auto on Derry street, more friendly and professional. read more

My car broke down in Harrisburg on a Sunday afternoon, and this was the only tow truck available. By the time I got to the garage he had added up a bill in the thousands. But worse, he was very rude and intimidating when I hesitated to put this much money into an older car. He was angry when I tried to tell him how to open the hood that had been damaged. I called my husband to drive over 80 miles to get me. He was entirely more friendly with my husband. This is by far the worst experience I have ever had with an auto repair! read more

Courteous and efficient. I was very pleased with the service provided. My car was not working. They came within 30 main to tow my car to the shop, diagnosed the problem within minutes, and gave me a very fair price for the repair. read more

They took at least 2 weeks to pick up my vehicle for a tow. Lost my truck for 3 weeks in their overflow lot. Did my inspection but not my emissions once they found it. Made me come back and wait 4-5 hr to get an emissions check done. They-have no care or consideration for your time. I even tried to call to make an appointment since I had to wait. Nope just come in and waste an entire day. Avoid if you can. No apologies were given and compensation for my time. read more

Our car broke down on Rt 81 by Harrisburg as we were on our way to vacation on Sept 12, 2024. Called towing service and they recommended this shop, so we were towed there at 5pm. They were the only ones open, and they took our car in immediately to diagnose the problem. The owner brought us over to the car which was on a lift and explained exactly what was wrong. By 7 pm when they closed, the parts were ordered, the owner helped us find a hotel for th e night and had one of employees drive us to hotel. The next day, we were kept informed of progress and the car repair was finished by 4:30pm. One of their employees picked us up at the hotel and we were back on the road to our vacation. The owner even called us later in the week to make sure the car was running ok. read more

!!! NEVER EVER USE THIS PLACE!!! The absolute worse auto repair company! We went there to get 4 new tires and told him at the time of the appointment that 2 of the tires are not that bad and we wanted them back and wanted to pay with a credit card. He said that would be fine. When we went to pick up the car we notices damage to the tire rims. When we asked about it the owner began screaming at us being very defensive and said that is why he does not like dealing with "your kind"! WTH... We tried to reason with him and he continued to scream at us, so we just said let us pay and get our 2 tires the owner changed and said we had to pay in cash or the price would go up for any credit card payment! Again... WTH... After going on and paying for the car he refused to give us the 2 tire. read more

The 1st tow truck company my roadside assistance provider sent never showed and after 2 hours of checking every 30 minutes finally was told they were never coming, so my provider called Derry Tire & Auto and they called me directly in 5 minutes and had my car started within 15 minutes after that. I followed them back to their shop, where they tested the battery, alternator and starter and said all were okay. So I had them tighten the belts and change the oil, and even though it was closing time they stayed late to do the couples mall things that might help. When you need a guy with a strong work ethic who enjoys fixing cars and helping people, if you're near here go here first! These guys took good care of me, and I appreciate it! read more

Derry Auto & Tire - Office - Tires Near Me - Harrisburg, Pennsylvania

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Ok so bottom line up front, i will highly recommend this shop / garage for your vehicle. Just a few things they have done for me. Car wise Inspection, new tires, alignment. Truck wise. Roof mounted cargo basket, light bar, 6 inch lift kit, traction bar, tire alignment and mounting, inspection and emissions. The really nice thing is they're one of the few places around that can do an alignment on large tires. I have taken my 2 vehicles and my wife's SUV to this place. The price is very reasonable, the quality of the work done is good. I couldnt see taking my vehicles elsewhere. They even gave me a ride home. Keep up the good work guys! read more

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I had an issue with my car on July 4th, nothing major, but enough to require a auto repair center to fix it, and of course no one was open. The folks at Derry went above and beyond and came into their shop, fixed my car in 40 minutes, and we were on our way. It is nice to know that nice people still exist, and the folks are Derry are some of the nicest. THANK YOU!!! I highly recommend them. PS - no, I'm not related to anyone that works there! :) read more

Caused damage to vehicle by removing locking lug nuts without key. Indicated work was needed that was not, such as turning of brake rotors because brakes felt "spongy" to the mechanic. Brakes were found within inspection specs with no defects. Customer beware here as not integrity was detected in my interactions with them. read more

I've been taking my vehicles to Ed at Derry Auto since 2012, when he was the only garage that was willing to install a set of very lightly-used expensive sport tires on my summer wheels. Every other garage said they would only install new tires purchased from them. Ever since then, Ed is my immediate go-to for any type of work needed. I sometimes feel bad because I'll stop by to ask when he can get me in for something, and he'll take me in right away even if I insist that an appointment is fine. I've sent two friends to him, one of who was rear-ended and had their exhaust pipe broken. Ed said to come in that day since it would be a quick job, and he was right. He welded a new pipe in for $70 and had him out within 30 minutes. Ed's a great mechanic, and one of the only honest and personable mechanics I've ever met. I don't know where the two negative reviews came from, because that doesn't sound like Ed. Take my word for it - you'll be taken care of quickly and affordably. read more

I wish I didn't have to give him one star he told me to pick up the car by 8:00 I get there he's laid up on the sofa and the owner I guess he's not feeling good but he's cussing and fussing ranting and Raven because he's not feeling good that's a child walking around I guess he's kids or maybe his grandchild what's this so disrespectful to the child and myself saying that my car was blocked in it would have to wait until tomorrow does other co-workers obviously didn't listen because they got my car out of all that mess on his lot he has so many cars out there obviously he's only fixing the ones who comes in there with big money everyone else's car is sitting out to you can't even drive through his lot that's how packed it is he is so disrespectful and ornery I can't say if he can fix a car not because he didn't fix mine but I can say he is very disrespectful and don't like to be questioned or you will get cussed out run go somewhere else do not do business with this place and is the owner stay away from this place if you have any sense read more

Derry Auto & Tire - Tires Near Me - Harrisburg, Pennsylvania

Very unprofessional, and disrespectful, push over shop, cheap parts sold expensive, wouldn't recommend, should be out of business

Awesome shop. Fixed my 2007 Hyundai after I thought it was beyond repair. Won't rip you off and prices are fair. The only thing holding me back from giving 5 stars is a lack of professionalism. After getting my car back I found a note with a phone number and name asking me to please give them a text because they thought I was cute. Which was not very cute or professional in my opinion. read more

I had a bad experience here. I am a young woman and brought my car in for an inspection, I received a call that a ton of work needed to be done in order for it to pass, and that a check engine light was on. I had just had my car in a different shop last month and none of these things were wrong. My father called back and challenged what they were saying and then they changed their story and said "oh we were looking at the wrong car". I had called back a few times and if this was true they would have checked to be sure during one of those calls. But instead they wanted to take advantage of a young woman thinking I wouldn't challenge them. Very disappointed. read more

I will never again go back! First major problem is that they have no respect for anyone's time. Be prepared to have your car there for at least 2 to 3 times what they tell you, even if you're waiting. They will start the work and then disappear out of the garage while you're waiting in a gross room, and they don't come back to update you or anything. Next issue is that if you ask questions, disagree with anything, or cause them to do more work, you get an instant attitude. Goes from friendly to rude really fast! And the hourly rates are insane so you might as well go to a quality dealer. Very disappointed!! read more

Ed was recommended to me back in 2013. He took care of my car at the lowest price researched while I was on a tight budget after just moving to the area. He has always been honest and taken extremely good care of my cars. He keeps up with certifications on most if not all makes of cars. He always ensures maintenance is always precisely completed correctly. I will not take my car anywhere else!!! read more

I was recommended by AAA. The staff is great! They provided timely service after I was towed here by AAA. They solved the issue quickly and at a great price. The techs detailed the issue to me and got me back on the road. read more

I broke down on the highway. That is usually about the most stressful experiences you can have I didn't know the area, I didn't know any mechanics. I was introduced to Derry Tire and auto by my insurance company who contacted them to send nthe tow. Fist off, Derry has an on staff tow truck and at least one dedicated driver. Over the phone, the technical appointment person was smart, thoughtful, caring and sympathetic. I get here and even though they are swamped with work, they got started on what turned out to be a mystery electric problem. I have an older suburban so the great electronic test equipment for today's cars doesn't work. They relied on knowledge, of which they Excel in. Its impossible to tell what exactly was my vehicle problem was, I think it was multiple, but they plowed though and fixed my suburban. They worked on it until 9pm...way past closing. Not only did the mechanic stay to make sure I got back on the road, but the owner and both the office girls stayed. One even drove me out for an ice cream! I cannot say enough good things about Derry. It is US Army Vet owned and operated which is a bonus. Every employee cares about their work and reputation. The best attributes are they are honest and honorable. These are qualities that separate great from good in business. Thank you Derry auto! read more

The best of the best! They rescued me from a destroyed tire and wheel coming out of a 283 cattle chute to avoid oncoming car. No pull off had to limp off exit. Difficult day for me with husband in hospice. They took me home, got a wheel and fixed the car then picked me up next day. I couldn't ask for more. read more

The owner, Ed, is honest to a fault and will never try conning you into buying services you do not need. He and his guys know what they are doing, they will go the extra mile to help you out, and you will know that the price was better than in many other places. I recommended him to my friends and they were happy. Nice touch is the friendly personal customer service provided by Ed's dog who will gladly make you company while you wait. read more

Ed and the folks at Derry Street Auto are great to work with! They take care of our cars as far a inspections, maintenance and repairs. Their work is excellent. Have never had any problems with their service. They go out of their way to schedule appointments in a timely manner and their prices are great. I highly recommend Ed (owner) and his crew. I won't go anywhere else and you can trust them!!! read more

Completely dishonest! Told me my bleeders were missing from my calipers. Why yes they are, and you can see the fresh metal and circular marks from where they just GROUND THEM OFF! After being called out, he proceeds to go on about how rusty everything is and charges me an exorbitant tow charge to get the vehicle back. Never going there again! read more

I have been bringing all my families cars to Derry Auto and Tire for years and have received awesome service on our vehicles. It is a small business so get an appointment so you can get in and get out. Ed is an honest guy and a good mechanic. read more

Take all your vehicles to Derry Auto and Tire! You will not be disappointed in the expert care or the price. I have been taking my cars there almost 10 years and I have always been treated well. You can trust this owner/operator! read more

I was recommended to go here from a friend who said Ed is honest. I took it here and got the AC compressor replaced in the winter. When spring came around, my AC started to make a loud grinding sound when I turned it on. I took it to another mechanic who said that the compressor was definitely the problem and that it was also leaking. I called Ed and told him, and he was very uncooperative and unapologetic about it. He made no effort to get me in so I could get it looked at, even though it was his fault that I even have the problem. I work all day during the week, and he just continued to tell me he is only open 8-5 and I have to drop it off. Obviously that's not possible because I have to get to work. When I took it in to his shop on my day off, he was very rude about me coming in without an appointment; again, as if he wasn't the reason I was there to begin with. I still have not gotten him to fix what he messed up, and I will be looking at my options elsewhere if possible. Stay away from this jerk. read more

Ed was recommended to me by my insurance agent, of all people, and I have been really happy with him. He is indeed very honest. He will not overcharge you and will not tell you that you need oil change if you don't the way other mechanics often do. He is also super polite and always answers all questions I have. He always arranges for a ride for me if the car needs to stay in the garage. I have no clue about those other reviews on here because I honestly never saw Ed treat anybody in the shop less than super friendly. Also, when you wait, Sparky the Customer support shi-tzu will keep you company. I recommended this shop to a couple of my friends and they too were very happy. read more

I stop in this auto shop because I was on the highway near Derry Street when I got a huge...and I mean a huge nail in my back tire. Ed could hear me coming down the street. He got out of the vehicle he was working on to come take a look at my van. I informed Ed that I was late for work as I had been at a doctor appointment and that we were having a Christmas party that day. It took forever for the guy to show up with my tire. So Ed gave me a better tire so I could get to work for my party. Just as they were putting my new tire on the new one arrived. They could have taken the better tire off the rim and given me the original cheaper tire, but they didn't. I asked if my other tires needed replaced and they were honest and told me no. Everyone was very nice and polite. A friend informed me that she has been taking her vehicles to Ed for years and has been nothing but happy with her service. I am dropping my van off this evening for my yearly inspection. I hope to have no issues. I am pretty shocked by the 2 negative reviews on this page. I will give Ed a try. read more

I was recommended to go here from a friend who said Ed is honest. I took it here and got the AC compressor replaced in the winter. When spring came around, my AC started to make a loud grinding sound when I turned it on. I took it to another mechanic who said that the compressor was definitely the problem and that it was also leaking. I called Ed and told him, and he was very uncooperative and unapologetic about it. He made no effort to get me in so I could get it looked at, even though it was his fault that I even have the problem. I work all day during the week, and he just continued to tell me he is only open 8-5 and I have to drop it off. Obviously that's not possible because I have to get to work. When I took it in to his shop on my day off, he was very rude about me coming in without an appointment; again, as if he wasn't the reason I was there to begin with. I still have not gotten him to fix what he messed up, and I will be looking at my options elsewhere if possible. Stay away from this jerk! read more