Just moved to the area and needed to find a reliable tire shop. Mitch went above and beyond and I…read morewill be bringing all my vehicles here. Don't go anywhere else

Thorough, professional and friendly service. They have had my business for the past 15 years, and…read morethey will have it for the next 15 years

They left a key component for my hood to open then tried to stay I was rude because I tried to hand…read moreme my keys after he took a vaĺl as hike I was the customer then e tried to surround me to fight me I would never take a xar to these bums

They broke the dipstick, kept me waiting an hour, and eventually sent me away without fixing it…read more The value for the money was not good.

I have been a customer of jarrells auto repair for many years and my dad before me..I can always…read morecount on them to fix the problem not only in a timely manner but I trust my vehicle when I drive away. They treat me like I'm family and makes me feel valued and respected, thanks so much to Stacey and Aaron and pops.. Taking care of me and my families vehicles and never taking advantage like I've seen many other shops do. You guys always have the right mind set to accommodate your customers and we appreciate it!!!!!

I came from out of state to buy a used car at a Kokomo dealer. I knew nothing about the area and…read morepicked out Jarrell's based on other's reviews. He inspected and evaluated my car and answered all my questions. First rate treatment for a first time customer who they knew would probably never be back. I bought the car with confidence and drove the six hours home without any problems and thank Jarrell's for their assistance!

Chose this shop on recommendation. They failed to follow through or communicate well on different…read morevehicles we brought in. We asked them to check certain things while the vehicles were being serviced and they failed to remember to do so both times.. this last time we brought our vehicle in they put everything back together on the engine and forgot to replace some seals near the intake. Our engine was leaking gas. It cost us $600 to have corrected at another shop. The other complaint I have is that when you call in to check on your vehicle they act put out. They give the impression they can't be bothered. I highly recommend if you live in the Marion Indiana area to find a better mechanic or drive to another town. This place is bad news.

Our daughter is a freshman at Indiana Wesleyan University about an hour from home. Her car was…read moremaking a noise, so she had to take it in to get it checked out. She was very nervous to do it by herself, but she had the best experience. They were so kind to her. I would highly recommend this place for any automotive needs.

They were awesome! Quick customer service, very understanding and willing to go the extra mile!…read more(Punn intended)! Even gave me a ride back home after dropping the car off! Time of repair was within the standard labor time especially with the amount of business with other customer service! Quality work and even had a second look at it after a battery drain incident on our oversight. Changed alternator was the original repair! Very well known and like by alot of family and friends in the community! Thank you for the attention and great work!!

I've been going here for years. Ed and Gene always take good care of my vehicles and make sure they…read moreare safe for me to drive. I always get good service and they treat me well. They are very accommodating of my work hours and have even transported me back to work while they service the car. I will continue to use them for my auto needs as they do a wonderful job.

I went expecting to just have my tire patched but ended up having to purchase 4 new tires. The…read moreassistant manager Danny was amazing! He answered all of my questions and went through different options. I needed a moment to step away for a second and when I came back he showed me kindness and he really cares about his customers!

I went into Discount Tire in Kokomo, IN because I had picked up a screw in my left rear tire. The…read morescrew was on the corner of the tire so it was not repairable. Cade, the manager, expressed what I assumed was professional sympathy and courtesy as he informed me that a patch was not possible, like "putting a band aid on an elbow". I let him know I was on a road trip to Illinois from New York. He said he would see if there were any used tires. There were not but he said he could find a replacement and I went across the street for breakfast. When I returned to pick up my car I was astonished to discover a zero balance. Was this Christmas in July, I asked Cade. No, he was just doing a solid for a weary traveler who had been bemoaning his luck but was now praising it. Discount Tire in Kokomo is is not just providing excellent tire service but busy restoring faith in humanity. Thanks again, Cade!

They took on the repair of my vehicle. With no hesitation, they fixed, the problem got me back on…read morethe road. I couldn't be a happier with their service. Les and his crew did an awesome job.

Was treated very fairly when I brought my Jeep in with a check engine light. The owner is very…read moreknowledgeable and went the extra mile to figure out the problem and fix it. I highly recommend them for any auto work you need.

Very kind staff! They said they would be willing to work me in for services in the future, despite…read moreme working most of the day. My car is in good shape so I hopefully won't see them again any time soon, but I wouldn't be too upset if I did :)

There were problems early on with the repair, but Cory fixed it right and was more then fair.read more