Are the technicians incompetent or just lying to gauge customers?…read more I visited this location #201 on May 26 for a routine oil change. During the inspection, Kait (unsure of his full name) claimed that my brake pads were dangerously thin and needed immediate replacement. I told him I had no braking issues, and my car had not shown any warning lights. He dismissed that and warned me that if I did not change them within the week, I might face brake failure. This is a serious claim. I asked for a quote but also mentioned that I wanted a second opinion since I am not a car guy. He then doubled down on the scare tactics and urged me to act fast to avoid an accident. After work, I went to a friend's place who knows cars. He checked my front and rear brake pads thoroughly, had me turn the wheel for a better view, and confirmed that I had at least 30 to 40% pad life remaining. That is a massive difference from being told I could crash within a week due to break failure. Either this technician does not know how to assess brake wear properly, or worse, he deliberately exaggerated the issue to push an unnecessary sale. Other guys at that location have been very nice and that's why I kept going back to the same location.

Scam place. I got nail in ghe tire, they just look at the tire only and said " I don't see any…read morenail, I think your tire leak only" I ask can you look closer."OH!I saw it but I can't help you to fix it, not fixable, I think you need another pair of tire. Seriously! At the beginning can't see the nail, then try to scam me to buy another pair, ridiculous. End up I went to another place on Kingsway , they fixed my tire, also is 5pm they trying to close but they fix my tire without doubt an ask me to buy a pair 10 minutes tire done. THIS IS CAL. PROFESSIONAL.

This is a warning for women who go there, bring someone who can listen and watch what is happening…read moreto your car. These guys are the worst types of people you find from slums working at Mobile one Port Moody. I came down in August to get my left light fixed, they said they could do it, as I waited they started to tell me that my alternator belt was fraying. So before I said yes I did my research and asked them where it was , they showed me the serpentine belt instead. So, ended up paying close to 250CAD not rupees (should have been the latter). Two months pass by I take my car to MIDAs, which I should have done in the first place, and those Canadian trained mechanics sent pictures of the same exact serpentine part telling me that it is fraying. The area where Mobile One claimed to put in a new belt!!! Now, don't call me a fool, when I was at Mobile One dealing with those young slums, I did ask where my old belt was , they conveniently showed me something that looked very think tossed in a pile of crap. A message for especially brown, black women..don't go to these guys. They don't have an honest bone in their temples and they are just wanting to take the little in our wallets.

I have a slow leak in one of my tires. The staff member examined it for 5-10 minutes, but could…read morenot find anything. He charged me $30, even though there was no diagnosis or repair. I tried to use the $15 Google coupon (see photo), but he did not honour it. He said my charge was for "labour", not "service". Say what? He also said my tread was getting low, so I should be thinking about new tires. I asked for a quote, and he quoted approx. $2500 for four tires. When I do buy my new tires, I won't be buying them here.

excellent deals, honest and family owned. derek and ryan keep up good work…read morei highly recommend the lube shop to the community money well spent to maintain cars....

1) Upsell Through Misrepresentation of Services…read more I came in for an oil change. Upon arrival, the staff tells me that there is sludge on the oil tank cap. He tells me that it is necessary for him to flush the engine before he is able to proceed. I say okay and was ushered back into my car. Within a minute, I go back out and ask the staff to not proceed with the flush. The staff says that he had already flushed the engine and that there was nothing he could do about it now. During the rest of the service, I ask more questions about the legitimacy of the service and the staff member tells me that the internet cannot be trusted. I then call the Vancouver Volkswagen dealership and confirmed my last oil change service date I did with them as well as mileage. The Volkswagen dealership relays that given the time and mileage between the oil change, that sludge formation was highly improbable and that if that was in fact the situation, that that would indicate a severe problem with the engine. I asked the staff if there was anything wrong with the engine, to which he says no. I argue that given the information provided that a flush was unnecessarily and that the staff had either misdiagnosed or mispresented the situation and service needed. The staff refused to acknowledge any wrongdoing. 2) Repeated refusals to honor agreed upon solutions Following the issues mentioned above, I spoke with the manager and he told me that he would refund the amount for the engine flush. He said that he would speak to his supervisor and that the refund will be processed the next day. The next day, I called back and the manager said that he could only refund half of the amount back. I was reluctant to the refund amount but agreed. Following the call, I posted a review on Google illustrating the interactions above. Half an hour later, the manager calls back and says "I saw your review on Google, no more refund for you", dishonoring yet another refund agreement.

I just gotten my car from Midas Langley and they replace the rotors and brake front pads. The…read moreattendant was very pleasant and the service looks good. When I arrived at home I noticed the drive and passenger seats are dirty with oil and automobile grease. The mechanic should protect my seat before they move my to inside the store.

They lack- professionalism, skill, integrity, transparency…read more I was a repeat customer until recently . They took a valuable part off my truck and sold it for the core refund of $250. I brought the new part so there was no deposit owed. I was going to refurbish my original supercharger and now I am unable. This company has had over 40 complaints by the BBB in 3 years- now if that doesn't tell you something I dont know what will. Also, just Google midas langley complaints- there are sooooo many to choose from . Find yourself a shop that has a bit of integrity I would also like it noted that never have they ever managed to fix my vehicles quickly or efficiently. In fact -they told me they had fixed my car so I went onna road trip - broke down the whole way. While pulled over kn the side of the road a random man came to see what was up . He popped the hood and in 5 seconds fixed what midas told me they already had! He didnt even need tools it was such an easy fix! Imagine taking over a month to not even properly repair a mass air filter

Excellent and reliable place to go. Friendly and knowledgeable staff. Great communication between…read morestaff and customer.

Fairly new to MapleRidge and Valvoline close to where I live , decided to get my oil changed…read morethere. Was impressed by the customer service I received, yes I said customer service, they've got it and give it.Yes I will return for my next oil change, I recommend you go too, I'm pretty sure you won't be disappointed! C. Taylor

Efficient and professional staff. Checked and engine light and topped up our oil for free.read more

This company damaged my oil pan during a routine oil change. When my dealership discovered this on…read moremy next service I took it back to this location in hopes they would try and resolve this problem. They have since refused to reimburse me what it will cost to have Mazda fix their careless mistake. Would never recommend this location to anyone. Terrible service.

great service! took my car in for a re-inspection and there was no charge. They were very busy but…read morethey got my car in the next day for repairs. My car needed to get front lower control arms repaired, plus brakes/rotors, plus Trans fluid service and it was cheaper than what the dealer quoted. Martin makes sure I get the best service. Never going to a Nissan dealer even for an oil change!

I've been going here for all my vehicle needs for over 20 years. I find them very knowledgeable,…read morecourteous, thorough, and mindful of my input. Martin always calls me to give me options when it comes to which repair route to take. 5-star service all the way!

What great service! Saturday morning and my wife needed her…read moreslow puncture fixed. I was welcomed and received immediate attention. It took perhaps 20 minutes from start to finish. Puncture repaired. No charge ....... I will certainly recommend this shop and will certainly go back to purchase tires when needed.

Went here to do a tire rotate because winter is coming and gotta get those winter shoes on the SUV…read morebefore Oct 1. Came here on Sept 30 without an appointment due to my parents dropping the ball thinking it was Oct 31 for winter tires being mandatory. I sat here patiently for about almost 2 hours and they helped look at a tire with a nail on the summer tire too. Great team and kind people here. I'll pick up my next set of tires here for sure next time. Thank you Al and team. Until next time! Cheers.