Steven and Jayda were kind, patient and helpful this morning. If you have any old vehicle problems they might just to be able to help you solve them! read more

I came here today for an oil change and I pulled up and told this kid that I need an oil change so he had me pull my car into the garage and I got out and I was like do you need my keys and he said no and I said OK well, I'm gonna leave the keys in my car in case you need to move my car. I said about how long would it take and he said maybe 15 minutes and I said OK so I walked across the street to go walk around a store for a little bit. Came back after probably about 40 minutes thinking my car will be done and pulled up into the parking lot. It was still in the shop and I had the store manager come up to me and tell me that they were not going to provide me service today because they don't babysit cars. I asked politely what he was talking about and he said the way it works here. Is you pull up and you sit in your car and we tell you what needs to be done and that's that and I said OK well, the kid who just serviced me didn't tell me any of that and I just walked away so that's not my fault. Then he said they were no longer allowed to service me today and I could come back tomorrow. Which I was confused by because it's only 215 so I don't know if he had something wrong with his life today, but he definitely took it out on me and I will not be back and I will be telling everybody else to not come back because that is no way to run a business. I mean I'm here and I have the money you just decided to take it out on me. I've never been treated like that in an establishment ever in my life. There are also ZERO cars here getting worked on right now so congrats you turned away business?? Also at the end of the conversation I was told if I was going to be hostile, which I wasn't I was simply confused and asking questions and asking for HIS bosses number and he told me I wasn't allowed to have that, he then proceeded to tell me he would call the authorities on me for trespassing. The man seemed like he was tweaking out that was the weirdest and most unprofessional encounter I've ever had. At the end of the day it was the new kids fault for not knowing, they SHOULD have told me that, and then SHOULD have proceeded to say they were sorry and serviced my car. I'm in the service industry as well so I get when people are rude and don't do stuff the way you like. But to sit here and act like I wasn't supposed to know everything t when your employee is the one who messed it up and then to take it out on me is BEYOND me. read more

Take 5 Oil Change - Oil Change Stations Near Me - Lebanon, Tennessee

Based on reviews I went to Take 5 today to have my oil changed. If I could I'd give them 10 stars. I told them to treat me like they'd treat their own grandma because I know so little about cars. My dad's career was as a full service gas station so he took care of me but stressed and stressed the importance of good car care. Not only did they change my oil they gave me a courtesy complete check over. As for the oil change they asked which I wanted to do - they recommended the mid-range priced offer, not the most expensive. They showed me my dirty air filter, I said replace it. They even went through the ordeal of getting under my glove compartment to find the air filter for my internal air from AC - it was filthy - replace it! I asked about my coolant, with the winter weather I wanted to be sure I had enough anti-freeze. They had already checked said it looked fine. 3 young professional men worked on my car to get it done quickly, I feel they took great care of me, This is the place I will ALWAYS go to and recommend to others. read more

First time using Take 5 and it was great! Very thorough and great communication! The staff communicated with each other very well. Didn't hard sell on filters and alike. Highly recommend! read more

50% off in Murfreesboro cost me 100% of my patience -- Lebanon saved the day. Went to Murfreesboro Take 5 for their "50% off" oil change... and got a 100% hot mess instead. They couldn't figure out how to put my skid plate back on, so they ZIP TIED it like it was a craft project, handed me my bolts like a party favor, and didn't even clear my oil light. Car shook all the way home. I headed straight to the Lebanon Take 5, where I've always had great service -- and once again, they reminded me why. Jewell welcomed me with genuine concern and immediately brought the issue to her manager, Tony, who wasted no time taking action. John pulled my car in right away, removed the zip tie disaster, replaced the missing bolts, and even showed me photos so I could see the repair was done right. They cleared my dashboard light, made sure I felt safe driving again, and even gave me coupons for next time. Their kindness, professionalism, and willingness to go above and beyond meant the world to me after such a frustrating experience. I'm beyond grateful for this team and the way they take care of their customers. Lebanon Take 5 has my trust, my thanks, and my loyalty for life! read more

They are a bunch of dishonest people they damaged my engine $6800 later even when the dealership proved that take 5 oil change, used the wrong oil and damage my engine read more

Really are fast! Polite, speedy and efficient. Impressed with the service. Guys working there worked well together and communicated well with each other and me. read more

Employees were on point. Communicating the entire time. Not pushy when it comes to selling filters and such. Shop was Clean and organized. Overall good experience for a oil change. Fast and friendly. read more

Good crew - very professional and thorough...everyone knew what they were doing and were also friendly Edwin and Taylor were on point read more

Decent enough place to get an oil change. Better than valvoline that's for sure. A bit pricey for an oil change but my car does use 0W-16 oil so I guess the pricing is pretty average. The guys working here are friendly and are working really hard especially in the heat. Haven't noticed any major problems such as leaks or anything like that so they definitely do it right. The only thing I really didn't like is the tipping portion once you pay. I get it, it's hot and these guys work hard but the tipping culture really needs to change. I was a lube tech for years at a VW and Toyota dealership and not even then did they ask customers to tip their express team. This tipping thing is really out of control. read more

Took my car here to get an oil and filter change and was treated very professionally. They performed the service quickly and efficiently and I was in and out in no time. I do a lot of traveling and I have been to many Take 5's throughout the country and have had only 1 bad experience. Overall though, they seem to do the best job and are very friendly. read more

I had my oil changed at this new Take 5 Oil Change location in Lebanon, TN today and I wanted to offer a warning to BEWARE OF HIDDEN FEES when paying for your service(s). I was given my total after my service was finished and it was not until I questioned the amount that I was told that due to the "Rising cost of oil" that the shop added a $2.99 service charge to my service. This fee was never disclosed to me when I entered the garage and when I was quoted my oil change cost. It's nice that they offer Military, Ride Share and new location opening discounts but when you add on undisclosed service charges to your customers it eats away at their savings. The main couple of guys who where working on my car seemed to know what they were doing when it came to changing the oil in my car. I agree with some other reviews that there did seem to be quite a few young workers in the shop that may or may not be properly trained yet. I guess I was lucky that it was not very busy at the time that I went so a lot of the focus in the shop was being given to my car during my visit. I agree that a $2.99 service charge may not amount to much but when I am used to getting my oil changed for a lot less without any applied discounts, I'd rather just go back to some place that is upfront and honest about their pricing with their customers without the hidden service fees that you may not see until you receive your bill. read more

Love this place. The guys do great work and very thorough. Always a great time. Greeted with a water and a hello. Will continue to come back for sure. Thanks take 5 lebanon read more