They are always professional, kind, courteous and helpful to me and the other customers. The seats…read morein the waiting room are comfortable and the music they play is peaceful, uplifting and relaxing.

Walk-in visit for a state inspection and tire rotation. Very nice friendly people and positive…read moreservice. Bonus was uplifting contemporary Christian music. I plan to frequent this company whenever I have maintenance needs. God bless you all.

Great service! They were quick to do my inspection and oil change. A really fair price too.read more

From the owner: Auto Experts of Roanoke is a full service auto repair shop. Offering a 24 month or 24,000 mile…read moreNation wide warranty on most parts and labor. This is your all in one go to place for all your automotive repair needs. With new state of the art equipment. Servicing up to medium duty trucks, one of the few shops around to have a 27,000 lb. lift. The entire Auto Experts team has an abundance amount of knowledge and experience. Whether you need a tune-up, oil change, brakes or engine diagnostics they have you covered.

They used to be the best around. Now, not so much. Last oil change they didn't secure the plastic…read morecover on the undercarriage with snap clips. Wife complained about flapping at highway speeds and I found the plastic cover hanging on by 2 of the remaining 6 clips. Also left grease smears on upholster. Not happy.

I've never had but great experience with this location…read more the master mechanics are quick and always give fair pricing. thanks guys!

This location just open in the past 4 weeks. They were super helpful and I got my breaks, break…read morelines flushed, and rotors done for $366 before the $50 off coupon. I called ahead and made appt for 3pm and they took my car back at 3:15 pm which isn't bad considering how busy it were. I also received a lifetime warranty on the break pads. I will be back!

Huge thanks to General Manager Frey and his incredible team! They squeezed me in on a packed…read moreSaturday and treated me like a top priority. Not only did they work with my budget, but they delivered a superior brake job without cutting corners. Friendly service, fair pricing, and expert work -- what more could you ask for? I'll definitely be coming back and recommending them to everyone I know!

Honest shop. Clear, friendly and professional communication, reasonable rates for good work and…read morethey don't recommend anything unnecessary. Highly recommend this business!

Single mom maintaining 3 vehicles and Gierisch Bros. takes care of me every time! They get my cars…read morein and out quickly as well.

This is the worst experience i've ever had at this location. I came in for a simple oil change…read more There were multiple things that concerned me. 1. Not enough techs to do the job. They were all working alone. It looks like that they did not know what they were doing. 2. The oil was dispensed by a big oil container that they carry around. just took a lot of time by lugging it around all over the place. And then lifting it to put in vehicle. and then constantly remeasuring it to get the right levels which meant more time going up and down the stairs. 3. The techs did not get any help from the management. They were checking in vehicles instead of working on them. The management was doing inventory and it was starting to get busy. When I came in there were two cars an hour later they were six cars. 4. And I do not think that these techs had been experienced to do the job correctly. One tech told me that the guy that was working on the vehicle in front of mine had only started that day A truck went ahead of me get to the bay and I timed it. They worked on that truck for just an oil change for over an hour. The technician kept going up and down the stairs to get things done, he was the only one working on that truck. The shop was in disarray not only with having unexperienced technicians working on the vehicles, but it's equipment or like lack there of to do the job right. I would not trust them to work on my vehicle. Even for a simple oil change. I was not gonna wait another hour or more for my vehicle to get the oil changed ,so I left. I will never be back here again. I don't care how much cheaper it is to have your oil changed here. it is simply not worth it. I've had been here in the past I wanted to give it another chance. The people are nice. They just don't know what the hell they're doing. If I could give it no stars I would do so Beware ,stay away from this place that will rob you of your time and your sanity.

Waited longer than reasonable for a single tire change. Witnessed a technician agressively "joy…read moreriding" the vehicle in the parking lot. Multiple check/sensors were activated (that weren't on before the tire service). Granted, my son did NOT maintain his composure while voicing his complaint to various members of management..... NO resolution was offered.

Excellent front room experience and the technician "Logan" had great knowledge about the issues I…read morehad with my truck and was able to resolve the problems.. As a side note-there was no wait time - they were able to get to me the minute I brought my truck in and verbally discussed. GREAT JOB GUYS

Huge placard listing location as state inspection site, but when you get to the door they aren't…read moreoffering them right now.

The BEST auto service I have received in years. LARRY, GARY, MIKE and HUNTER are truly appreciated!…read moreThank you so much for your amazing, kind and QUICK service. My Cruze is driving like new! Highly recommend to all family and friends. I will see y'all again! -Alex

I had called and made an appointment for 10 am a few days before and arrived early at 9:45 am. I…read morejust need a brake light and turn signal replaced. My car was finally done at 1 PM. Wow the price is very reasonable, waiting over three hours when I had an an appointment was not. especially since as I sat there waiting for my car to be worked on. I heard one of the gentlemen behind the counter and form another customer. There's no such thing as appointments with them so my question is why was I told I could make an appointment when I called. I also found that upsetting how some customers retreated by the staff. Wow the price is right. The service and timeliness is not. I'm not sure I will return.