A year later and I will say they stood by their warranty up to a certain point. I did have to take…read moremy Yukon back to them several times be it for transmission fluid leaks, dipstick tube loose and leaking, chattering/transmission vibrations. All were repaired at no charge although it did seem like warranty work was not there priority, every time I had to bring it back to their shop they would have it for over a week. And trying to get a hold of Daniel was nearly impossible, he's never at the shop, and when you are lucky enough to get him to answer the phone he was just promise to call you right back in 5 minutes, only 5 minutes will turn into 5 days. My final draw with this shop is when I brought it back to them because the transmission would not shift into 3rd gear. Daniel told me it sounds like the clutch drum is probably cracked and that it is a common problem with my transmission. When I asked if that is covered under warranty he said it is not because it is not a part that is replaced with a rebuild kit. Which is true most shops at best will inspect it and test the pressure at best when rebuilding. Mind you from the time I brought it back to finding this out about the drum he had the truck for 4 days and supposedly hooked up the computer and took fluid samples to tell me he thinks it's the drum, he had not dropped the transmission, in order to find out for sure if it was the drum Daniel wanted me to pay $2600 up front to drop the transmission. Which is how much I paid for him to rebuild it. When I asked Daniel what if it's not the drum and it's something under warranty I still have to pay $2600 he said we can work something out. Never before have I ever heard of having to pay upfront for a repair that may or may not be covered under warranty because the mechanic doesn't even know what part has failed. At this point I decided to take it to another shop because once I pay the money you can tell me whatever you want failed and it's not covered by the warranty and now I'm out the money. So I decided to have my truck towed to another shop that was recommended by my daughter that rebuilt her transmission 2 years ago and hasn't had issues since. They rebuilt it for less than what Daniel wanted to drop my transmission for to tell me if it was the drum or not. I told them how Daniel thinks it's the drum without even seeing it, and if it was the drum to replace it. Well it wasn't the drum, the tech took it for a test drive and said he didn't think it was a drum, he dropped the trans and found the 3rd and 4th gear clutch plates were burnt up and the drum was fine. Those clutch plates were part of the rebuild done by Kings Automotive and were covered under there warranty but obviously they did not want to drop the transmission open it back up to find out without being paid up front. Like I said they will take care of the nickel and dime repairs they can do with out dropping the trans. But if it's something internal good luck they will want the money up front at that point good luck. And if it's warranty work plan on being without your vehicle for at least a week if you're lucky. Save yourself the money and headache and go elsewhere especially if it's transmission related

Danny is very knowledgeable of vehicles, he has a gift and can almost instantly diagnose issues…read moreeven without using the computer. I have been to a lot of mechanics that have screwed me over in the past, but he is honest and gets straight to the point and formulates a solution for every problem, no matter what vehicle. Kings Automotive is definitely the place to go. Great family to work with.

Waited for 45 minutes and none of the 3 cars which were being handled while I waited moved. I…read morefinally left. This was on Tuesday afternoon. On Sunday afternoon, a few days earlier, I arrived without many cars 1 hour before closing and was turned away because "we won't be able to serve you before it closes" Be prepared to wait a long time for a "5 minute" oil change. You might get lucky because it will be the last time I will try to get one there. I wouldn't be surprised if others agree with me.

Came for an oil change, left with an oil leak. Should've done the job myself…read more Updated to a 3 star review from a 1 star, went back to resolve the issue. Just inconvenient.

Lost a cylinder in a 2015 Tahoe that had 125,000 miles+ Now…read morethis part is important. Deer season always opens November the 15th in Michigan, a National holiday for me. Pete: Your engine is gone and has to be replace. Dave: I have to be in Michigan the 15th for deer season. Pete: That's not going to happen.....let me call Dallas and see if they even have an engine for your Tahoe. We were a go that afternoon taking the old out with a new engine coming Tuesday. Now you do the math. That was a Monday and and I drove into the Lodge 3:00 Saturday afternoon and it's 1250 miles up there. It was a long trip because I kept thinking something would breakdown. Right out of the chute, up and back 2500 miles, no problems. Now, Pete can't do that every time but he can make it right every time. You know I'm telling the truth, because deer hunters always stretching the truth. The truth is I didn't get a buck that year but I sure did get up there in one piece. The next time you stop in at Morris Auto, and you will, say hi to the boss. Here name is Amie.

We needed repair service on a gas tank for a work van. Morris Auto Service not only helped us, they…read morewent the extra mile and instead of just having the gas tank cleaned, they saved us time and money by having us replace the tank. The cost of cleaning the tank was equal if not more than a new one. Integrity is a mindset you do not see often. Morris Auto Care, Keller TX, has Integrity and truly cares about their customers. Morris Auto Care Keller, you have my business and my word to pass your business to whoever I can.

Ask for VEE she will take great care of you and any of your questions. Especially if you're not a…read morecar person. She has your back! State inspection only look 15mins so the guys know what they're doing. They did try to sell me 2 filters (gas intake & indoor A/C filter) but I didn't need them! VEE went out of her way to be professional & helpful to me even though a bunch of people were behind me!

I come here every year for my state inspection, I've always had efficient and professional service…read more The state inspection is incredibly easy. You don't need an appointment and there are signs all over directing you to the state inspection drive-thru, similar process is getting your car washed. You will need a copy of your current insurance and they'll take care of the rest in about 10 minutes. Cost in cash is $18.50, there's a 50 Cent surcharge when using credit cards. For the ease, location, and competency. I recommend this location for state inspection needs.

I have been using Blagg for oil change, emission test, flat tire repair and mechanical/electronic…read morerepair at my Jeep for couple of years. The experience was always excellent. The two gentlemen at the desk are very friendly and helpful on the phone and in person. They always made me feel like my car has priority and every work was always done fast. They clearly communicate what is going on and would keeping touch as agreed. For comparison I have very opposite experience with Jeep Grapevine. Dealing any repair there is frustrating and time consuming.

Nightmare! Service tech took my truck joy riding and posted pics online of himself in it. The owner…read moreAlex Yanez said that this was not that uncommon and that I should just calm down and not worry about it. He offered no solutions at all and just kept saying, "what do you want me to do". OMG, worst business acumen ever. Then he charged me over $500 to replace a fuel filter with a smug grin on his face. Never again! Highly recommend going to another shop, really anywhere else would be better than this place. Their Grapevine location has always been great and is well worth the drive instead of dealing with the Keller location drama.

Hands down magnificant service with Mobile Elite Auto for our vehicle pre-purchase inpection…read moreservice with Warren & Team. We are out of state & really needed a pre-purchase inspection by an independent 3rd party not affiliated with the car dealership because we are unable to test drive in person. Warren's communication with us was fabulous. Very timely same day service. Report, photos & video transmitted afterwards are professional quality. Definitely recommend MEA. Service was fantastic!! Thank you!!

I own a 2017 Honda civic and AC gave up on me. She was struggling!!!!! This place is awesome and I…read morewill definitely return!! Everyone that I spoke with was so amazing!! I went to get AC checked because it hasn't been cooling properly. The team went above and beyond to make sure my AC cooled properly. The price was reasonable and the service was quality service!!! I appreciate all of your help and how amazing your team was fr that initial phone call to picking up my vehicle. I had some questions after picking up the car and I was called before I even left the parking lot. You guys are awesome and keep up the great work & service!!! Thank you!!!

I called asking a question and they were very polite telling me that their Inspector was not in…read moreyet. He then called me back and said that he was there and could take care of my car. After getting it back they sent me a large review of my car with pictures. Great job THANK YOU!!!

My daughter's car broke down on the freeway in October. I had it taken to Driver's Edge in…read moreArlington. They replaced the intake manifold for $2700. Months down the road same symptoms. Took it back in this time to Driver's Edge in Keller. After diagnosis I was told it needed a manifold. I told them it was replaced in October. I was told it should be warrantied and he'd get back with me on that. He called me back later and said it wasn't the manifold but the actuator. I told him we planned on replacing the car and didn't want to spend anymore on it than necessary. He said it should be fine as long as it is t idling more than 15 minutes at a time. We chose to avoid the repair cost of about $800 based on that. A few days later it started getting worse. Now it wouldn't start for periods of time. Took it back to Keller location. After diagnosis I was told it needed the actuator. Told them to go ahead and replace it cause my daughter needs her car until she can get another. A few hours later I got a call back that it also needs a manifold. After hours of them trying to verify that it in fact was a warranty repair plus the cost of the actuator they ordered the parts. Fast forward the repair was done another $800+ later and my daughter picked up her car. That same day it started doing the same thing as before. It almost died on the freeway again. The engine stated shaking and the oil light flickered. The car lost power steering and power brakes for a second and then began running fine. I called the Keller location and told them what happened and they said to bring it back. I told my daughter to take it to them soon as possible. She is a full time student and working full time so is very busy and planned to soon as she could. But days later it did it again. Today it won't start. Same issues as before and it's frustrating that I have spent well over $3000 with Driver's Edge and the problem persists. Every time I call it's a different person and we have to start all over again with them trying to understand what has been done and then be charged hundreds again to diagnose it. Due to this my daughter has decided not to take it back to Driver's Edge again and cut our losses. The car sits in her driveway broke down and she has to share her boyfriend's car until she can find another car. I agree with her that it is frustrating to deal with Driver's Edge and that we should just take the loss and avoid them at all costs. I feel like they misdiagnosed the car multiple times and just replaced expensive parts hoping it solved the problem. Also I had them rotate the tires and they left a center cap from a wheel just sitting in the passenger seat. Apparently they lost the screw to it and so just threw the cap in the car rather than replace the screw or cap. Didn't tell us. I did call after that and they said bring it in and they would replace it. But when the car went back they forgot. It was still in the seat when she picked it up. She didn't notice till she was on her way from there to work. I give up with these people. If it does go to a shop it will be a different one. Never a driver's edge again.

CBA treated me like a princess. These gentlemen patiently answered all of my questions and…read moreconcerns. Furthermore, CBA took a test drive with me to make sure that truly everything had been identified and addressed. Five stars all the way! And I didn't faint when they gave me the final invoice!

Do not take your vehicle to this shop. If you have and they damaged your vehicle like they did…read moremines, file a complaint with the BBB and seek other measures. BBB has sided with me. Scott Skid the owner is not standing behind his company's motto and service. Within 48 hours and 49 miles of me getting my vehicle back from them my check engine light came on and a message saying engine compartments are hot. Heath the service manager had me sit in their shop for 3 hours because the shop foreman was servicing other vehicles, only to tell me my spark plugs had residue over them and fouled out. I advised Heath that I didn't bring my car in with bad spark plugs on a check engine light. Heath stated it must be coincidental. I advised Heath when the initial inspection was completed there wasn't any concerns for misfires. Heath turned me away. I was forced to attempt to resolve the issue on my own. I even brought this concern up to Scott Skidd, the owner and he is refusing to take accountability for what his team did. He keeps saying they never did an inspection on my vehicle when they clearly inspect vehicles everytime they are brought in. He doesn't even know how to repair vehicles. I have a 2018 BMW 540i that i take great care of. Had just purchased brand new run flat tires $1500. Who would purchase BRAND NEW TIRES on a vehicle they don't take care of?!?! I never should have let this shop touch it. DO NOT TAKE YOUR FOREIGN VEHICLES TO THIS PLACE. THEY DO NOT KNOW WHAT THEY ARE DOING. They will not honor their service commitment to you.