I took my Optima in for diagnosis on a Check Engine Light. The service team found the problem,…read morefixed the problem, and then rotated my tires just because I had bought a complete set earlier in the year. Andy (the service writer) was very thorough and professional every time I interacted with him. Highly recommend these guys for all your automotive needs.

This is my go-to shop for actual vehicle repairs. I have several vehicles but the oldest is a…read moregeriatric 2005 Nissan Frontier with 308k miles. There are other shops I use for regular preventive maintenance tasks but this is where I go when something is Broken. They are great at diagnosing that mysterious noise (what's that squeak?) or figuring out why the old truck just died by the side of the road. They are willing and able to tackle the oddball repairs that come up with old vehicles - the sort of repairs that the oil change shops aren't equipped to fix and the Dealers just don't want to fool with (motor mounts, valve cover gaskets, suspension work, etc.). Of course they are capable of oil changes and minor work. They sell name-brand tires. They are great at what they do. That said, sometimes the repairs are expensive but I never feel like I have been ripped off. They are keeping my old truck on the road for way less than the cost of a new one. They have coupons available on their website that help ease the pain a little. Actual repairs are expensive no matter where you go. The shop is very clean. The staff are all friendly and professional. I am not a mechanic but I know a lot about cars. I love the fact that they will listen to me and what I am saying and not treat me like I don't know anything. I appreciate the respect there. The technicians are obviously well-trained and skilled at their craft. They are a small, locally-owned shop, but this is not a fly-by-night, shade-tree operation. They are always willing to shuttle me home and pick me up later if repairs are going to take a while. Sometimes the communication isn't so timely when I'm sitting at home waiting for them to call, but they don't seem to mind if I call and bug them either. My experiences with them have all been positive. Highly recommended!

My family and I have been bringing our cars to these guys for years. They used to be on the other…read moreside of town by the old Slidell Mall before they moved to this Fremaux Town Center location. We have bought many tires for many vehicles over the years. The customer service has been up/down as the staff members change, but overall they have served us well. They aren't perfect but they have earned our loyalty and repeat business over the years. It's difficult to find a repair shop that you can trust, and these guys haven't driven me away yet. I try and schedule service appointments when I know that maintenance is coming, but their hours are very convenient whenever I have an emergency (nail in a tire, dead battery, etc.) and need a walk-in service. I don't use them for all my vehicle repairs but for the routine maintenance things they are my primary shop. As long as I have cars I will keep bringing them here. One thing to note: if you need tires but don't want Goodyear brand tires, they can get almost any brand of tire you want. Call them or go online and set it up ahead of time.

Our car wouldn't start after a day of shopping at the Town Center Shopping Center. My husband,…read morethank goodness, remembered that there was a GoodYear Shop near the TJMaxx where we were parked. He called and someone showed up within 10 minutes and had us on our way. This place of business is first class and I would recommend it to anyone who needs service for their car, truck, etc. thank you for everything!!!

Requested service on my partner's car. Mechanic was very knowledgeable and appreciated his…read morerecommendations. Dropped my car off and was ready the same day. Went to pick up my car and encountered another issue that the shop quickly resolved. Quick turnaround. Very friendly.

Professional, attention to details, and very passionate about the job. This is the kind of Customer…read moreService you cannot find anymore. I would definitely recommend if you are looking for that old school , professional customer service. Thank you Taylor's Auto Center.

I normally take my vehicle to the location in Baton Rouge (travel back and forth for work) but…read moretoday I decided to try this spot. The young men that waited on me were extremely polite, fast and informative. The lead attendant offered me water and to vacuum my car. For the service and price I will definitely be back.

This is a franchise in which the own hires people that don't want to do there job. Lack of keeping…read morerecords and also just doing what the want to your car. Don't go here they over charging and also not keeping records of service. There is no excuse for lack of customer service and outrages charges! You have been warned

I took my 2000 Ford Excursion in for A/C check and inspection before driving to California and back…read morefrom Louisiana. It's hot in Louisiana but even hotter as you drive through the Southwest & Mojave Desert in July. The repair was expensive but thorough, cheaper than the dealership, and well worth it. I had my compressor and a few other items changed after multiple conversations with Jim who walked me through different scenarios of replacing different parts. He also was able to send me detailed pictures and comments from his technician via the internet (examples in photos). This made my decision easy to pay to keep this future classic on the road and running well. He also warranties his work,and I received a text thanking me for my business. The A/C kept us cool even in 115* temps in Las Vegas. Will absolutely give an opportunity to do my mechanic work again.

They did the oil change as requested but they pulled a quick one with the price. My husband called…read moreand asked for the price of an oil change and gave them vehicle year, make, and model. They gave him a price that was reasonable. After they did the work, they charged him a price that was double what they quoted on the phone. They stated that the quote was the starting price and they didn't include other factors because they, "weren't sure how he would react and that's just how they do business. "That's pretty crummy in my opinion.

I picked up a nail on the highway and needed a tire change fast. He was quick, professional and got…read moreme back on the road. Thanks!

I woke up today (a Saturday) to discover that my right front tire was flat. The car was parked in…read moremy driveway. I called my local Firestone - they were open until 3 pm, but they didn't have the tire I needed at their store. They said they would see if they could locate one. I called AAA to get a tow to the Firestone. Firestone called me back to tell me that they had located one at one of the other Firestone stores - and they were sending one of their employees to pick it up. AAA tow truck arrived and I rode with them to the Firestone. They had the tire I needed - installed it - and I was good to go! (And it was affordable, too.) I felt that they had gone above and beyond to get the tire I needed and to get it installed before they closed. I have used this Firestone in the past and have always had good service from them. I would definitely recommend them!

Cash and Trevor are awesome and they will take care of you ! I was shocked to see a screw in my…read morerange tire and it was nothing to get it fixed and he back on the road again thanks to these fine folks at Firestone !!!! It was ordered delivered and repaired in the same day if you can believe that (and on a Monday)!!!

I showed up at Danny's and asked them to check the air in one of my tires, and let me know if it…read morewas low. We ended up chatting and they offered to do a Mercedes Benz oil change for half the price of the dealership. They let me be an oil snob and send them on a run for the special European oil Princess the car likes. Overall they are professional and prompt on the service.

Service provided quickly and professionally. Will definitely retun in the future. Pleasant…read moreinteractions with staff.