There's always been issues with this location. In the past it's been rude managers, who treat women poorly. The other huge issue is that they change hands every year or two.
I volunteer with a local nonprofit, we have had an account with this location for *years*, where all the nonprofit vehicles are taken to get oil changes, with/under their tax exempt paperwork.
I went in twice this week in attempts to get an oil change. First time, I was turned away because I had a small trailer (containing nonprofit donation boxes), which was never an issue before. I returned today without a trailer. Came to discover that the nonprofit account was purged from the system due to yet another change of ownership. The short Caucasian man with a red beard was extremely unhelpful. After discovering that the nonprofit account was purged, I offered the nonprofit paperwork and tax exemption document. The man with the red beard told me that they certainly couldn't apply a tax exemption same day (something they LEGALLY cannot refuse), and that the paperwork would have to be submitted to corporate for their decision.
Additionally and separately, handed me a "fleet sign up" flyer, and the rates are quite a bit higher than they were before.
I left. I won't be going back ever. read more