Fast, friendly, knowledgeable, polite I'll be back, coupons make a good value. Hope I get the same…read moretechnician next time.

I have had five oil changes and two tyre rotations at this garage. They have reasonable pricing and…read morealways get you into a lane straightaway. It always takes more than the 15 minutes they advertise but they're still faster than the dealer at half the price. Once they have your e-mail they send coupons and you never pay full price after the first visit.

While in Illinois working for my cousins assisting with the Fall harvest, we were down for the…read moremorning thanks to a cold front that had brought a nice shower and even nicer cooler temperatures. My cousin asked me if I could drive their Chevy Camaro over here to get the back tires replaced. The tires were a special order and he had been notified that they had just come in. So of course I was more than happy to help out (did I mention it's a Camaro SS, ha!). I arrived at 8:30. The employee who checked me in was friendly and professional. He took my information and the keys to my car. Within 10 minutes they had the car in one of their work bays starting on the tire replacements. The waiting area was clean, consisting of 8 chairs in a "U" arrangement facing an HDTV. The showroom displayed the various tires they carried which included Michelin, Yokohama, Firestone, Uniroyal, and BF Goodrich - a nice selection and great quality tires. 30 minutes later the car was done, paperwork complete, keys returned, and I was back on the road. The bald tires had been replaced and the new BF Goodrich 275/40R20's tires looked and rode great (not to mention the safety factor). If you're in the market for new tires, I would recommend you check this place out.

Excellent experience I used Yelp to get an appointment for very specific request. They gave me a…read morequote and took care of the whole deal. They also service our company fleet vehicles.

Locally owned business that care about the community. Communication and open about the repairs.read more

I've had a few negative experiences with Martin Automotive, but the latest issue has pushed me to…read morethe point of writing this review: The first incident: I took my vehicle in for an oil change. I drop off, they do the work, I pick up later that same morning, and get home only to later that afternoon find a pool of oil covering a good portion of my garage floor. I send in an appointment request stating the new issue and am contacted by their staff the same day; An appointment is made for the next day. I put flattened boxes under my car to try minimizing the spillage on the garage floor. Next day, I take my car back in and Jeremy - a member of their customer service team at the time - is aware of the situation, apologizes profusely, is an awesome guy about it, and drives me home while they remedy the issue. Later that day I pick up, problem resolved. Annoying, messy to clean up for me in my garage, but I'm not here to make a fuss. The second incident: After having some kind of maintenance service done (I don't remember what it was), their front desk staff suggests having a fluid flush done in the coming months as a preventative measure. I eventually decide that "sure, it can't hurt", and I take the vehicle in for the fluid flush. The service is complete, I bring the car home, and later that afternoon (around 4:30pm) I end up with a pool of clearish fluid coming off of my rear passenger brake line. I call Martin to let them know what's going on and to try verifying it's brake fluid, or am I crazy. They tell me they can get me in the next day to look at it and that it is likely brake fluid. The brake fluid reservoir isn't empty, so I tell myself "eh ok fine that works it'll be ok". I take the vehicle in the next day, they discover the screw to bleed the brake lines wasn't tightened down all of the way, and I spend another portion of a day cleaning up messy fluid from my garage floor. I get the vehicle back and driving it feels a little off, but I tell myself I'm imagining things and the vehicle is fine. The final straw: Today, I went to check my tire pressure and oil. After I pop the hood, I notice something unusual sitting on the top rubber seal that separates the engine bay from the exterior. It's something sticking up off of the rubber, and I poke it and it decompresses a tiny bit. I then pick whatever it is up and realize it's the cap to a reservoir, and then look down and see that the cap to my brake fluid reservoir is clearly not there. I then check and see that there is plenty of fluid in the reservoir and put the cap on myself, making sure it's seated all of the way. Keep in mind that this cap has been off for possibly two months at this point. With that cap off my brake system could have depressurized and simply stopped working mid-drive. I think anyone reading this can agree that it would be a bad thing to happen to someone operating a car. Mostly out of sheer panic, I called Martin to check and see if there's a chance my brake system could be damaged. I've had this car 11 years, it is in absolutely stellar shape, and the only thing not factory new on the thing is the tires I replaced five-ish years ago. The customer service rep I spoke to (I believe her name was Lizzie; I apologize if I have the wrong name) is very understanding but states they don't have any notes from the second incident involving the brake fluid leak - so they just decided to conveniently leave that out of my vehicle's history. She offers to try getting me in for a check/maintenance of the braking system and I try very nicely but don't entirely succeed in being nice by saying the trust here is dead, I can't do that. I simply ask her - IN GOOD FAITH because I'd rather not be driving around a time bomb - if there's a chance my braking system is damaged or something else could be happening. She tells me that as long as the braking system is responding (meaning the brake pedal has pressure and isn't just dropping to the floor), I should be ok since I haven't had anything major happen since the fluid flush two or so months ago. Ultimately, do not use Martin Automotive. I brushed off the mistake with the oil change as everybody makes mistakes. The fluid flush should have been the red flag to walk away, but this cap having been overlooked during service could have been anything from oops car driving weird to omg brace for impact brakes aren't working... I think it's fair to categorize this lightly as "not at all cool, my dudes". I never demanded any compensation or refunds, nor was I offered anything other than free service appointments to fix the immediate issues as they happened. I have absolutely no problem with paying for quality work, and the fact you will not receive quality work is why Martin Automotive does not deserve your dollars.

Great people great service! Traveling through and needed some service these guys got us in quick…read moreand out cheaper than any one in town! Special thanks to Debbie for the good conversation. Sending all my family in the area here from now on!

They say an honest mechanic is hard to find, but look no further than Anderson. I've been taking…read moreour cars to them for years. They are prompt, thorough, and fairly priced. When you have a nasty problem, they'll tell you straight up what's going on, how much it will cost, and whether it's worth it. Several times they have diagnosed something weird and charged me NOTHING. These folks are gold.

I always receive excellent service at Beachlers. My headlight was out, I called and Tyler said come…read moreon in. I recommend!

Always a great experience when I stop to get my vehicle looked at! The staff is great and they do a…read moregreat job! This past Friday I had an oil leak with my car so I took it in. They were very busy at the time, but still found a way to look at my car and found the problem. So thankful that they are available when problems arise. Thanks Beachlers!!!

Just had my brakes done. Chip and the crew were amazing! Chip persisted to resolve an issue with…read moreSynchrony Bank who gave me financing. These guys are awesome and go the extra mile to get it done right! I highly recommend this store. They beat Meineke's price by $200 and went above and beyond! Thanks guys!

Amazing service! Everyone there was a delight to talk with and they were completely thorough and…read morechange my filters when doing my oil change and actually brought my filters to me to show me the state they were in before switching them out. Juan was super helpful and super friendly! Will be going back again!

I just got home from an oil change... IDK what to think... I was told I HAD to purchase their…read morepremium oil change, which of course was quite expensive . I don't think other places in the past have MADE me do that. usually a conventional oil change was just fine. so I'm kicking myself for not questioning more; I feel they took advantage of an "old confused lady" who didn't know what she was doing.... The total cost was twice what I paid 2 weeks ago for my other car's oil change. I had to get it done today, as well be out of town soon. And other places had no room in their schedule for me. I will be careful in the future to schedule an oil change out in advance at a more reasonable place - one where I feel they are not trying to $$$ me. I will say the service was fast...I asked them to inflate my tires, which I suppose they did do as I'm having trouble reading my gauge.

Great easy quick service. Staff is friendly and fun. This will be our go to oil change company…read more Highly recommend this place. Shout out To Bella

I absolutely love the guys here! I've been coming here since I was 16 (16 years total) and they've…read morealways taken care of me! They are kind and knowledgeable and I trust them explicitly! Seriously, the only place I take my car and will ever take my car! Thanks guys, you're great!

Went there for an oil change, later that day saw my truck was leaking oil. Went back to get it…read morefixed and said the hole for the plug was stripped and had to get it fixed. Went to the mechanic and they said the whole oil pan needed to get replaced. Thank you for the $800 oil change.