I rented a very decent Rocky Mountain 10 bike from Oceanside outfitters in July 2019. I rode down…read moreto French creek and took the passenger ferry to Lasqueti island which was fun in its own right ( about a 20 min ride from parksdale to the French creek marina). The ride around Lasqueti is very pleasant with a couple of beaches to stop at and relatively car free hilly dirt roads . There is a hotel /pub at fakes bay where the ferry lands You need a mountain bike or a hybrid or gravel bike with 32 mm plus tires . Suspension is useful for the sweeping corners that are gravel covered with washboard in some spots. I called Greg at Oceanside outfitters about one minute after closing to try and get a bike for the 9:45 ferry the next day. Greg kindly offered to open the store at 8:30 the next morning and I made the ferry with no problem. He also let me drop the bike off after shop closing time , at his beach rental spot. A really nice guy and I appreciate the above and beyond service and the great bike as well. Stefan

From the owner: Get outside and explore the natural beauty of Vancouver Island. Oceanside Outfitters Inc. rents…read morestand up paddle boards (SUPs), bikes and bike equipment at affordable rates. With our product rentals, we offer you the perfect way to enjoy the pristine waters of Vancouver Islands' east coast or explore the nearby parks, rivers and lakes.

There were three of us and it was our first time for all of us riding e-bikes. Heinz was awesome in…read moremaking sure we understood how to use our bikes and that we were comfortable on them before heading out for our trip. Heinz joined us and we were really glad he did as he showed us the route and continued to teach us how to use the bikes. He was extremely kind and patient. I would highly recommend this company. We will definitely return to see Heinz and rent his beautiful, well maintained bikes.

We had an absolutely epic bike ride with the help of Bark Echo ebike rentals. Heinz was super…read morehelpful and professional. Dropped off the bikes on time. The bikes were extremely well cared for which made the experience even better. Highly recommend.

Think twice before dealing with this store- they used to be a hands on knowledgeable place to go…read morebut now more like the big car dealers. Cheery customer greeters but no knowledge and poor listening skills- we were overcharged for work not requested and they won't stand behind the products they sell.

From the owner: sales of new bikes parts and clothes, repairs to all makes of bikes.read more

just want to give a shout out to the team here at Arrowsmith bikes shop Nanaimo, I bought and…read moremountain ebike off them last year on my 65th born day as i wanted to start rideing again in the forest, not knowing anything about them walked into the shop and was greeted with a big smile and was given the utmost respect right from the start, They took the time to walk me threw all sorts of different pay grades of bike and gave me the understanding of the differences, they never once tried to push me toward a more expensive option, I went with the treck rail, and all i can say is (o my God) what fun. They gave me a full year with free tune ups and any time I came in they have gone out of there way to help me with all things, since my year ran out in march of this year I have had to bring my bike in a few times with some small problems, and they have fixed it right there on the spot, they let me watch so I can learn how to do, which is awesome, today I brought my bike in as I was missing a small screw in my gear changer, and they took my bike to the back and 10 min later back out with screw in and also tightened up and tweaked some small things that I didn't even see, I asked what do I ow you for that, and all i got was a big smile and have a good ride don't worry about it. I cant say enough good things about these guys and gals that work there, so nice to see that it isn't always about money, They give me hope that there are still good things happening out here. Thank you so much Arrowsmith bikes costumer for life...

I have never been loyal to any bike shop before. BUT I AM NOW! Bill and the crew at Arrowsmith…read moreBikes, Nanaimo just did me a huge solid. I left the front wheel to my Trek Checkpoint behind in Seattle recently, realized it when I returned home to Nanaimo. I called these guys, and Bill offered to lend me his personal front wheel so that I was not without a ride for a few weeks. Amazing. I love when a community business supports, unconditionally. I am now loyal to this shop only. Much Love, David.

Very well run shop, I would highly recommend going there…read more For bike sales and service .

From the owner: Bicycles for sale & rental; cycling parts, accessories, apparel; bicycle repair.read more

Excellent service, no pressure and very informative. We were helped by Jon and he couldn't have…read morebeen any nicer or more knowledgable. We purchased two bikes are really happy with our decision thanks to Jon's guidance. We are looking forward to beginning what I'm sure will be a long term patronage with this shop. Thank you very much for all your help!

Very good general bike shop, with an emphasis on full-suspension mountain bikes, as you'd expect in…read moreBC. Super nice/friendly staff, very helpful. I go there every year for supplies for Hornby adventures. Good selection of baskets, panniers, and other utility stuff. Worth a visit for sure.

Rented ebikes from biketheisland.com and enjoyed a trip from cowichan lake to Kinsol trestle. Took…read moreapprox. 3 hours and 50 km. Great trip on a sunny day!

We can't be more thankful!!!! On this beautiful Canada day we lost our keys for our bike lock!!!…read moreWhat a terrible accident!!!! But the very lovely guys from off the edge were soooooo helpful and did not even want at least a little bit of money for opening our lock.... really, guys! You are so awesome!!! You saved our day!!!! We can't say thank you enough!!!!

Stopped by to ask a few questions about some local riding spots, ended up spending more than an…read morehour picking Gary's brain about my bike ready for the BCBR. It's not very common these days to have a proprietor invest that kind of time in a walk-in client with no guarantee of our business. Gary is the consummate professional, offering his experience on a wide-range of topics from clipless systems to suspension to shoes. He has definitely earned our business anytime we are on The Coast!