Just know what you're getting yourself into…read more We did this on a Sunday, tour company owner as guide** They arrived late, overbooked and made one couple not come on the tour after texting at 1030pm trying to get 4 to cancel, I guess they got 2. Anyway after they made one couple take a hike we piled in an 8 person van. You can't really see out of the windows and our guide just sort of talks to himself, only sometimes using the microphone (I preferred silence to his banter though). Van smells like a unkempt zoo. You drive around and listen to him and not see anything for about 1.5 hours, a couple stops though for pics. Then you get to the golden gate park area which is very nice, good spot for pics on the SF side. Then across the bridge, but again you cannot see anything cause the van is garbage. Other side of bridge again stop for pics, nice. Very windy road on the next stint, starting to be aggravating in the van. Now Muir Woods which was really cool but you only get 1 hour, I could have spent 3. He tell us to meet him there in 1 hour (1140 in this case) it's pouring by the end and he is late by 5 mins of us just standing in the rain. Now lunch stop on the way back, just pulls into a health food store and lets us out, we have no idea of if we are eating there or what, we are, kind of like a Whole Foods situation, no seating, many stand to eat. He is kind of mad at me because he was waiting outside but we had no idea he was even there lol. Back across the bridge, painted lady stuff and a stop on the top of a lookout point which was neat. At this point I am unable to get back into the van, it smells like a hamster cage in there and I have been nauseated for 2h. I Uber back. I wish I would have known this stuff... tough day of 'vacation'

Zero stars should be a thing…read more If you read no more, read this: DO NOT WASTE YOUR MONEY! My best friend and I traveled to San Francisco as the first stop on our tour of California. We booked the city tour over a month in advance via Groupon (a company I've used for years). We didn't rent a car while staying in San Fran because the city is so accessible through public transportation. So, this tour was perfect because we were so excited to see the hot spots of San Francisco. The tour on the computer at Groupon.com and though I received email verification from Groupon, no communications were received from Left Coast tours. First red flag. Due to the fact that no customer to company direct communication, the initial meet up location and process was quite confusing. The address listed was 5th & Market Street. We arrived and didn't see any signage, groups waiting or anything that could confirm this was where we should be. And though we called while in route to the above location just to make sure we were heading to correct local we received no indication that we were heading in the wrong direction. Everything listed on the Groupon and the company website was contradictory so we called again to get clarification. We called at least 9 times with no answer. We walked to another address that as listed on Google, which was another hotel (not listed on the company website). At this point, it was 15 minutes beyond the time when the tour was to begin. To say we were frustrated would be an understatement. After half an hour we got ahold of the administer at the home base of Left Coast Tour office. He explained he would track down the driver and get back to us. He did not. We called. And called. And called. Only to be directed to another hotel which we needed to cab to. We obliged not wanted to waste an entire afternoon for nothing. When we arrived, still, no driver. The only man to answer the contact info listed said "he could not locate the driver", "this never happens" and "he's been calling him for 45 mins". What kind of tour company cannot find their tour driver, I asked? We were then given the DRIVER's number who we called at least 20 combined times between the both of us. Nothing. No answer whatsoever. This situation was handled extremely unprofessional and upset that my time and money was wasted. This company is a shame and left a bad taste in my mouth and was 100% not worth the frustration. Our fix: Go to the official visitor center and have them guide you to any of the many reputable sites and tours the city has to offer. They are open regular business hours and will help you for free. If they're closed, Union square has multiple companies running at all times from the bus port. Bottom line: LEFT COAST TOURS IS WASTE OF MONEY/TIME/ENERGY

Bryan was amazing from start to finish! He texted the night before with clear directions on where…read moreto meet--including helpful pictures--which made everything stress-free. Before we even met him, he gave great tips on how to get there and even suggested stopping at a delicious bakery, which was such a nice touch. When we met Bryan, he was incredibly friendly, upbeat, and genuinely happy to be there. Throughout the tour, he showed video clips that made everything come alive--even for our kids (ages 11 and younger) who hadn't seen some of the movies. They were totally engaged and loved it! They especially enjoyed the behind-the-scenes tidbits Bryan shared, like how green screens work and how certain scenes were created. He made several stops where we could get out, explore, and take pictures, and he really took the time to connect with everyone on the tour. It felt personalized--he went above and beyond to tailor the experience to people's interests. He even helped take photos, which we really appreciated. I was also extremely impressed with his driving--he managed to safely navigate while playing video clips and sharing information the whole time without ever making us feel unsafe. That's no small feat! We truly couldn't have asked for a better experience. Highly recommend this tour--and especially Bryan!

Fabulous tour, very professionally arranged, with film clips and tour stops timed with…read morenear-stopwatch precision by our engaging tour guide Bryan. You could tell that putting this all together was his passion. Great for both those seeing San Francisco for the first time as well as locals--you'll learn something new no matter how well you know the city or know the movies filmed here. (And you don't have to be a movie buff to appreciate this tour.)

We did the China Town food tour and while the food was OK and a few of the destinations were…read moreinteresting the female guide was very uninformative. She was nice but she didn't seem to know much, pointed to a sign or plaque when anyone in our group asked a question. One of the stops was closed with no exhibition From reading other reviews it seems like Dan Chew should be requested. We would have had a better tour by simply using self guided and paying at the restaurants or other stops. I do think with the right guide the tour would be worth it but our guide was nice person but horrible guide.

Do NOT book tours through this company! They did not show and now will not respond to phone calls…read moreor emails!!!! I booked the mission desserts tour which was scheduled for March 3rd at 3pm. I got a confirmation email the day before and everything. I showed up the requested 10 minutes early. At about 3:15pm I called the main number. Then began to call the numbers of all of the guides listed in my original booking email. No one called back. I also sent an email to the employee that had helped me book, with no response. I waited until 3:30 pm before finally giving up on them. I have called multiple times since that day, originally requesting to rebook, ending with requests for a refund. It has been over two weeks and they have not responded! This is unacceptable customer service. Do not risk your money! Buyer beware!

Darin is so sweet and nice person. He went out his way trying help me finding last minute Alcatraz…read moretickets. Guys, plan your trip agead of time and make sure to areange all the tix at least couple weeks before. Learn my lesson Anyway this place deserves good rating, they doing their job!

I am a San Francisco resident; had a few family members visiting from out of town and thought it…read morewould be fun to treat them to a tour of our beautiful city. I stopped by the store and ran the idea by the owners. They were very patient in listening to my time schedule and helpful in suggesting a number of options that would fit our plans. They were very knowledgeable about their products and obviously knew the city well. I ended up booking a few tours, but the most fun for us was riding around the city in Big Bus Sightseeing Tour double-deckers and hopping off and on to check our points of interest like Haight-Ashbury district, amongst others. The six of us had a wonderfully busy and fun weekend and took full advantage what the city had to offer. I highly recommend Discount Tix.

We took the Wine tour via limobus with the mimosa breakfast and lunch provided. We had a fantastic…read moretime! We loved Abe, our driver, and the limobus was so cool - black and chrome decor, with fruit/cheese/bagels/etc to go with the mimosas. We got to see beautiful countryside and stop at 4 great wineries. Our lunch was a spread to rival our Texas feasts, with so much food that, even as a vegetarian, I was very satisfied. We took our 14-year-old daughter with us, and she enjoyed it as well (water bottles are provided on the bus, and one winery gave her soda in a wine glass so she wouldn't feel left out). I had no problems booking the tour, and got email updates as well. Overall, I would definitely do this tour again, and use GuideYou to book it.

If there was a way to give it negative stars, then I surely would!!…read more WORST EXPERIENCE EVER!!! BE AWARE! I don't normally write reviews, unless it's a great or horrible experience. In this case, it was beyond horrible. I had a terrible experience on the day of the event to start of, so I continued to emailed them a couple of days after to let them know in detail about our experience and NEVER got a response back. I then got an emailed to review our experience at the day of our tour and was honest about the whole experience being a terrible one. Of course they did not post it on their website, but why would they- it would take business away. Until that review, I finally got an email response. After reaching out and calling them to discuss this further, Drew Patterson, was by far the worst person to talk to. When attempting to explain to him what had happened, he shut me up several times and would not give me a chance to speak. Until I finally, of course angrily, demanded for him to let me speak. This is not how to you treat someone with customer service, nor do you tell them they are wrong. I could go on regarding the tour event but believe me, I thought Yelp will allow be to write such long review. With that said, AVOID GuideYou by all means. You will be wasting your time, money, and most importantly an experience that should be relaxing and fun!

These guys were great! Incredibly knowledgeable about Muir Woods (my tour). The tour was…read morepersonalized and fun. They offer a non-traditional and informative and way to see great outdoor spots. Great hike for mushroom lovers. Highly recommended!

Recently, we visited San Francisco and used TRIPNOW services with Andrea and Guto. We visited many…read moresightseeing places with breathtaking views having Andrea and Guto as our tour guide. Tours were fully narrated in Portuguese and English.They are reliable, fun, knowledgeable and super professional. The transportation was always in one of their comfortable and spacious cars. We had such a great experience and we truly recommend their services! Thank you Andrea and Guto for taking such a good care of us!

It was the perfect birthday gift! An informative tour of Victorian architecture in my hometown--…read moreSan Francisco. Jay knew the answers to all of my questions too. It made a big difference to me having a private tour. It was self-paced which was helpful as I was wearing a knee brace. I would highly recommend taking this tour. You won't be disappointed!

Jay, the founder of Victoria Home Walk, has the perfect personality to be a tour guide. He clearly…read moreloves his adopted city of San Francisco and we learned so much about the architecture and history of the neighborhoods. We lived in Silicon Valley for five years and used to come into the city for events, dining, and live music. This tour gave us an appreciation of the flair and vibe of one of our great American cities. Highly recommend this tour. Jay is generous and knowledgeable and you won't be disappointed.