Absolutely the worst contractor we've ever worked with…read more Hired to install LVP, and we fired them after seeing the terrible workmanship displayed installing the leveler. Failed to install the primer (that we already had purchased and had on hand,) poorly mixed the leveler, and best of all, didn't even get the floor level. Immediately there was cracking and leveler coming out in huge sheets. They refunded the cost of the leveler, but we had to hire another contractor for $5K to chip and hammer out the damage they did. They love to post pictures of the finished floor, but I can tell you that what is underneath is as poor quality as it gets. Notice how he never responds to the negative reviews, because he knows they are true. He blocks any negative review on Facebook. Google their BBB rating, I dare you. Do yourself a favor and look elsewhere.

They did a great job laying down Vinyl Plank Flooring from LL Flooring. Excellent attention to…read moredetail. Worked till after 8:00 at night to finish two day job. Very Happy with the results. Glenda M

I can't speak highly enough about this firm. They did a great job on our floors at a reasonable…read moreprice and in a timely fashion. The work team was great to work with and was willing to answer my many questions. This company is a class act.

5 STAR REVIEW!! Hardwood Floor Pro (Wes Krason) is the best…read morein the business. He came into our home and was on-time, as promised, and gave us a perfect installation. Wes was able to "MATCH" the existing hardwood and extend it thru our traffic patterns in the carpet. Can't say enough about the quality and workmanship. Wes is 'meticulous' in every aspect of the job. You will be very happy with Hardwood Floor Pro!

Worked with Adam and couldn't be happier with the quality of this business. High quality products,…read morehonest and knowledgeable and great skill!

If I could give this company negative stars I would...I spent $20k on my first flooring project and…read morewhen I contacted them for my next flooring project I was met with Alicia who was rude and unhelpful and Adam who didn't seem to care...I guess if you overcharged enough on the first project you don't care about repeat business...‍...I DO NOT RECOMMEND THIS COMPANY...

Two things I have found to be really important when dealing with contractors for home remodeling…read moreare; what is the quality of possible subcontract work and; how does the contractor deal with a problem? Dave is a top-notch guy and as a result he has top-notch guys working for him, even the sub-contractors. We had a problem on our remodel and Dave didn't hesitate to apologize and make it right. The finished product of this largish job is very satisfying to us both. We would definitely recommend him and use his services again. Pro tip: make a Dave a caffe latte. He's a sucker for a good coffee (;

Recently had a master bath and half bath remodeled by Dave and Joe. I am very pleased. They are…read moreconscientious, always showed up when they said they would, and were very easy to work with. I am very happy with the results!!

Mark is extremely professional, highly skilled, and his services are priced very fairly. I am a…read moreworking professional with crazy hours and he always works around my schedule to complete whatever job I need done. I first worked with mark when I needed a wall niche filled in. The job had to be done in phases and required him to make several trips to my home, which he did. The job was so beautifully done, I began calling Mark for all work I needed done around my home. He is a trustworthy contractor who knows what he's doing. If you need work done on your home, save yourself a headache and call Mark today! Micah S.

My name is Sandy and I initially ordered flooring to be installed thru Home Depot and the…read morecontractors that came to start the installation had to stop as they said the floor needed leveling. After an intensive search, I found Mark the owner of Wakeford Consulting. He was able to come to inspect immediately and showed me that he would be able to level it and he did not try to over sell me. He was fast and did an amazing job. He did let me know that they could do the installation if Home Depot kept delaying. Home Depot tried to schedule me over a month out so I called Mark and he was available within a couple of days. Along with installing the floor, he let me know that he could also take a look at my outside deck which I had told him needed replacing. At the same time as installing the floor, he was able to order and have delivered the wood needed for the deck. Between both projects it took about 2 weeks to complete which was absolutely amazing. Mark and his worker Justin are extremely hard working men. They are honest and quite enjoyable to work with. The pricing was very reasonable and I highly recommend them for any general contracting needs.

As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.

We hired Elevated Flooring Services to refinish our floors over spring break. They did an excellent…read morejob. The whole process was seamless and done in the timeframe Patrick told us. They not only refinished the floors but also fixed a few areas where we took out some railings and tied the new wood planks in seamlessly. Would definitely recommend them to anyone looking for hardwood floor work.

Our floors look beautiful. The experience was great: prompt reply and service, and really…read morecompetitive price wise.

We had a handyman come in to upgrade our bathrooms for us and after one night the tile was moving…read moreand the grout cracked. We reached out to Mark for a quote and he came by and looked at the work and gave us good pricing. We were hesitant to go with another person we didn't know to do the work, but because of his reviews we booked him. I am so thankful we did! Him and his son Taylor removed the bad tile work and put in new tile with quality parts. The tile is absolutely gorgeous and is professionally laid. Mark and his son Taylor were very friendly, respectful of my house and clean. I would absolutely recommend Know How Tile.

I was looking for estimates for some tile work and trying to decide whether to do the project at…read moreall. I contacted half a dozen companies and told them my situation. Mark responded in a timely manner, asked me some questions to get a better sense of what I wanted, and gave me what I believe was an honest, fair estimate. (That wasn't the case with other companies that responded. I'm quite wary of the person who had no questions for me about the project and gave me a ridiculously low quote that I think would barely cover the cost of tile let alone labor and installation.) Still debating whether to do the project now or later, but Know How Tile is my #1 choice should I decide to go for it.