They are very friendly and answer all your questions . I didn't know what to expect when I went the…read morefirst time but they were great . Now I'm a regular

Terrible experience as a first time donor, I called ahead to ensure I'd be okay to arrive at the…read moretime I did. Then when I got there, I was told my an armed security guard they weren't accepting anymore people. Then one of the nurses was kind enough to say they'd honor what I was told on the phone, however, that was not the nurse who needed up working with me. That new nurse was rude and was unpleased to see me there, and this was my literal first time there.

Made my appt thru the app and just like always , my appointments are on time…read more This facility is in an industrial area and a Bit tricky to find for me at least.

This location is always very courteous and clean well stocked with snacks. The people who work here…read moreare very professional and kind. Be warned you do need to an appointment you can't just show up and donate blood.

I've come here several times but never again. Usually a very long wait and the last time I was…read morethere, they couldn't stick me right resulting in vein damage which has caused my whole arm/bicep to become swollen and bruised. When I noticed something was wrong, the nurse had nothing to say but "I haven't seen that before".

i was unsuitable for kiosk and i tried to ask the person up front how long my process would take…read morebecasue of that bc i did have class in 2 and a half hours but the lady who took my social security number was extremely rude, kept interrupting me, i told her i wasn't mad that i just had a simple question and she told me "not to start with her" i waisted 10 mins of my time waiting to ask this question worried someone would yell at me if i did. in the end i did have to leave. it would be nice if we could schedule appointments so we could come in and not wait hours upon hours, as i am a full time student with a job i can not afford to wait to give up 3 hours of any given day hoping it's enough and that i don't miss class.

This is the best plasma place in columbus. That's not saying much though…read more Your first five donations pay well. 50, 75, 50, 50 and 75. Then it's 25 and 45 in the same week, if you weight 175 lbs or more like me. The staff is great, and the time it takes isn't bad. The bad side? The kiosks you use to sign in are more time consuming than other places. The bathrooms are gross. And they pay you on a pay card which most places do...

Today I was able to get screened as soon as I walked in & then was able to sit in a bed but Nessa…read moreis the ONLY one on the floor busting her butt to get all the donors stuck ! I do have a problem that I spun the past Monday and still haven't received my $5 ..

I am filing this complaint against BioLife Plasma Services after two extremely negative and unsafe…read moreexperiences at one of their donation centers. On my first visit, I was kept waiting for four full hours before being taken back. After the donation process was finished, staff left me connected to the machine for an additional 30 minutes with no explanation or assistance. My second visit was worse. The staff member inserted the needle far too deeply, causing a severe and painful bruise that lasted for days. The machine then stopped three separate times and had to be reset multiple times. After the procedure was finally complete, I was again left stuck on the machine for another 30 minutes while staff stood around talking about their weekends and fumbling with equipment, showing no concern for my situation. The center appears severely understaffed, and the employees present seemed untrained and completely uninterested in donor comfort or safety. After these experiences, I received a promotional offer for $150. When I attempted to redeem it, I was told I was ineligible. It is clear that BioLife sends out these unclaimable offers regularly to lure donors back in, which feels deceptive and misleading. These incidents have left me concerned about the safety and quality of care at BioLife. Improper needle insertion, repeated equipment failures, long periods of being left unattended while connected to machines, and untrained staff are serious issues. I strongly advise anyone considering plasma donation to go elsewhere.

3 hours is a fast day at the Bethel BioLife. They have too many people not getting people through…read morethe line and not honest enough people actually moving the line. Very few employees give an optimistic aura. The ones who care really do care but sadly, they never stick around and are few and far between. Update: A week after my initial review and my total time in the building for a routine day was almost 5 hours. Walked in 6:00P, walked out 10:40PM! Absolutely absurd! This place needs help FAST.

Very fast processing time!! They have the system perfected. And the staff are great too. Dorcas…read moreespecially is always hard-working and friendly.

I normally go to Great Southern this location has the most unprofessional staff especially Mark. He…read moreholds up the line and constantly leaves his area, he'll stare at you and if you walk up he will get nasty forcing you to apologize when you done nothing wrong. When he pricked my finger he said the blood on the back of my finger was not his fault and it was because of "the tube" this never happens when I am at Octapharma he had delayed giving a cotton ball to apply pressure to help stop the bleeding after he pricked and put it in the tube. Mark also appears to be either sleep deprived or high which is another concern. Why are you allowing him to screen people in the first place? The quality of care at least with the screening is pure trash. I had better care from Great Southern and Reynoldsburg when it came to the screenings. Until they get rid of some of their staff who have been rude to donors you are better off going to Reynoldsburg or Great Southern.

This is the main office in Columbus, and I guess I figured it would be a busy place to give blood…read more It's not, at least, it wasn't on a Monday. Small blood drive area upstairs, a steady stream of people but only a couple of us at a time. Staff were super friendly and helpful. I did the fast-pass thing online and that does save some time, but there are still a lot of questions here, plus blood pressure, etc. Did the power red for the first time. A little slower than a regular donation, because it pulls blood out and separates it, then rehydrates you. So maybe helps recovery time. Still sat and had a snack afterwards, just in case. If you are able, this is a simple, easy thing to do that helps a lot of people. Plus you get a snack, and usually a gift like a t-shirt, gift card, etc. I do it because my dad did, and then after 9/11 it felt like my duty to help. Plus blood drives at work meant an hour break!

I started volunteering with the American Red Cross of Greater Columbus over two years ago. In that…read moretime I have had the opportunity to honor First Responders, Veterans, and Volunteers through the 2018 Heroes Gala. We honored outstanding people who went above and beyond to help their community in their chosen field. One of the most fun events I participated in was the Sound the Alarm program in which we tested and replaced smoke detectors throughout the Greater Columbus area. This was a great opportunity to volunteer in a small group, meet amazing people, make new friends, and help to make sure our neighbors were protected and had plans to evacuate their home in case of a fire. I am currently working with the Recruitment Team to bring awareness to the various opportunities the Red Cross has to help alleviate human suffering. Whether it is by volunteering as a Blood Donor Ambassador, working at Blood Drives, or volunteering to drive in our Blood Transportation area, it allows people to be a part of helping to save countless lives. There are also opportunities in Disaster Response and Relief to help be the best part of a person's worst day. From major natural disasters to a home fire in the middle of the night, these dedicated volunteers are always ready to respond. I am honored to play a part in recruiting new volunteers and seeing them flourish and gain a sense of satisfaction by helping. The American Red Cross of Greater Columbus is an amazing organization and I am so glad that I began to volunteer and know that I will continue to volunteer for many years to come.

Because of my health I have given blood a lot in my life for testing and sometimes you bruise and…read moresometimes you don't. But omg they hit the wrong vein so you're never going back That's so sad that you have to be like that. People like me I use 400 people a month plasma to keep my health. So thank you for the people that do donate and don't cry about it I appreciate you a lot because 400 people donating is quite a lot for me to live a good life and be healthy as I can be.

From a business standpoint it makes no sense to staff only one nurse on the weekends. Knowing that…read moremost people work during the week, and taking off for multiple hours usually is not an option. Even if it's having a part time nurse on top of the full time one on the weekends; a better business model is needed. Losing out on business because you refuse to staff accordingly is absurd.

1 hr in the lobby ... just wasting time another 30 minutes…read moreto get vitals Another hour to get connected Do the math ...

The staff is nice if if you kiss their ass. They never answer the phones, and the cleanliness of…read morethe lobby is extremely questionable