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    CSL Plasma

    3.3 (8 reviews)
    Open 6:00 am - 7:00 pm
    Updated 1 month ago

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    2 years ago

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    2 years ago

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    Photo of William M.
    5
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    4 years ago

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    3 years ago

    They take good care of clients and I have never had any problems getting stuck in my arm.

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    7 years ago

    Helpful 3
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    3 years ago

    Helpful 1
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    6 years ago

    Very clean the woman behind the desk are very kind the decor is comforting no long lines

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    7 years ago

    Good hearted people bringing the best experience possible for every person who donates to help save lives.

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    BioLife Plasma Services - Blood draw

    BioLife Plasma Services

    1.7(26 reviews)
    5.3 mi

    I am filing this complaint against BioLife Plasma Services after two extremely negative and unsafe…read moreexperiences at one of their donation centers. On my first visit, I was kept waiting for four full hours before being taken back. After the donation process was finished, staff left me connected to the machine for an additional 30 minutes with no explanation or assistance. My second visit was worse. The staff member inserted the needle far too deeply, causing a severe and painful bruise that lasted for days. The machine then stopped three separate times and had to be reset multiple times. After the procedure was finally complete, I was again left stuck on the machine for another 30 minutes while staff stood around talking about their weekends and fumbling with equipment, showing no concern for my situation. The center appears severely understaffed, and the employees present seemed untrained and completely uninterested in donor comfort or safety. After these experiences, I received a promotional offer for $150. When I attempted to redeem it, I was told I was ineligible. It is clear that BioLife sends out these unclaimable offers regularly to lure donors back in, which feels deceptive and misleading. These incidents have left me concerned about the safety and quality of care at BioLife. Improper needle insertion, repeated equipment failures, long periods of being left unattended while connected to machines, and untrained staff are serious issues. I strongly advise anyone considering plasma donation to go elsewhere.

    3 hours is a fast day at the Bethel BioLife. They have too many people not getting people through…read morethe line and not honest enough people actually moving the line. Very few employees give an optimistic aura. The ones who care really do care but sadly, they never stick around and are few and far between. Update: A week after my initial review and my total time in the building for a routine day was almost 5 hours. Walked in 6:00P, walked out 10:40PM! Absolutely absurd! This place needs help FAST.

    Photos
    BioLife Plasma Services - My super bruised arm from getting a hematoma at BioLife

    My super bruised arm from getting a hematoma at BioLife

    BioLife Plasma Services

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    CSL Plasma - blooddonation - Updated June 2026

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