I would like to share my experience with Grifols plasma center, me and my wife decided to go donate plasma and or experience was horrible we set up an early appointment because my wife didn't want to miss too much work because we heard that the first donation could take 2 to 3 hours once we got there gave them all our information filled out all the forms I was asked to be seen in a room buy an employee named camilio who proceeded to tell me that I couldn't donate because I was taking Suboxone he also degraded me by asking me about my antidepressants that I take why I'm taking them and what my problem is he told me I would have to see my doctor and get a written note saying I have no drug addiction problems and that it was okay for me to donate plasma so instead of having my wife donate we left and go into our car and I told my wife what he had said to me but let me explain that I am a 54 year old man that is never done drugs that has worked for the last 20 years in a management position and I walked out of there feeling degraded humiliated and like a drug addict my wife proceeded to tell me that is there job to check on certain things and I asked her does everybody that goes in there have to have a note from a doctor saying they're not a drug addict because I find that hard to believe if they do noticing the people that were in the room while we were waiting most of them look like they were living off the streets and having a hard time and we're donating plasma to receive money to help their living conditions, so we left and I set up an appointment with my doctor and I asked him if it was okay for me to donate plasma and if he could write a letter saying I have no addictions and no addiction problems and that it was okay for me to donate so I got the letter set up another appointment to go down there once again my wife had to take off work we tried to set the earliest appointment we could cuz we knew it was going to be three hours we had to refill out all the paperwork again and after that was done we turned in the paperwork and camilio which is a man that wears dark rimmed glasses ask me if I had the letter from the doctor I gave it to him and the letter stated that I was using Suboxone for chronic pain and I have no issues at all of any drug addiction and I was medically cleared for giving plasma, he made a comment about my doctor and how it was ridiculous that he can't clear me for giving plasma because the center has its own rules and my doctor has no Authority and basically mocked my letter I asked him if the letter was still okay for me to donate and he said it was, we proceeded to sit down again for 10-15 minutes and then I got called into the room again by him he proceeded to tell me that the letter was no good know after he already told me at the counter that it was and that it has to state that I have no history of any drug addiction instead of no issues of drug addiction as he is telling me this I could clearly see he had a problem with me for reasons I don't know so angrily I stated what exactly do you want this letter to say give me your exact words so I could write them down to make sure that you're happy he stated it needs to say no history of drug addiction or IV drug use which he never stated the first time and he was making me jump through all these hoops for one word HISTORY instead of ISSUES keep in mind that my wife had already missed 4 to 5 hours worth of work and I had to go to my doctor the first time which he is a very busy physician and surgeon at Riverbend Hospital this person had a severe chip on a shoulder I slap my hands down on the table in haste walked out the door to grab my wife and he came around to the front reception area I looked at him and I told him that he was a dick yes I know I shouldn't have said that but nobody should have been treated like I was especially after all the time and effort we put in to do this me and my wife left and got in the car and as I was explaining what happened severely distraught she read the letter from my doctor and said it says right here that you have no problem with drug addiction and you are medically cleared to be able to give plasma keeping in mind that this is a professional surgeon at Riverbend Hospital making a statement I turn the car around and decided to go back I asked to speak to him one more time showing him my letter once again he then asked me to go back into the room to talk to him told me that he didn't appreciate me calling him names and I told him that I was sorry for that that he was right then I reiterated to him about the hassles we had to go through to do this and my wife taking time off I told him I wanted to speak to the manager, then I asked him what his name was, and what the manager's name was he then proceeded to tell me not to bother to get another doctor's note and told me I was not welcome there and not to come back , read more

I have never donated blood or plasma before. Still haven't... Even after my visit here. My boyfriend and I spent a total of six hours here today, pretty much all day long. Getting there at 1:00 and not being taken back until 2:15. I let the staff know that this was my first time doing something like this, and that I really am not a big fan of needles. I felt as if I got the "don't be a baby" attitude.. Unfortunately this process was SO long and horrible, I contemplated not doing it anymore because I got so sick of waiting, but then thought I might as well get this over with because I've been here for 4 hours. My boyfriend also had a ssc that hadn't been tampered with since getting for the very first time and told them that he didn't want to sign the ssc because it was important to keep it nice, they refused to accept it with out him signing on it, then was told minutes later by another staff member that it was not that big of a deal. So confusing, did he just ruin that for nothing? Then after all of these tests and then a physical and hours of waiting. We get to the back room to actually give the donation. I found my boyfriend in the back of the room and when we asked if we could sit near each other because I was feeling nervous we got crazy attitudes from not only one but two staff members about the fact that we weren't in our seats and our question went unanswered. So we ended up going up to the counter person and telling them we aren't doing the donation if we aren't allowed to sit near each other (mind you there are plenty of seats either across or next to each other open). She says okay, then when finally getting the donation done the man that was putting the needle strapped the blood pressure wrap on my arm so tightly.. Then chose the least noticeable vein out of the ones to pick from and pushed the needle not into my vein, but in between my skin and vein, fishing around for the vein. Then says it didn't go through, hang on and walked away. During that time my arm turned purple from lack of circulation and went numb. Then made him take the needle out and didn't continue with the donation because after all of this.. There was no way I was going to continue on. They still paid me for the donation, and gave an ice pack but this has been the worst experience ever, I probably won't give blood or plasma anytime soon because of this. read more

Grifols Talecris is a horrible place. DO NOT GO!!! It is SLOW and inefficient. They are incredibly understaffed which is the whole reason they are so slow. The people taking your blood are only paid $9.50 an hour and it shows in their faces and their attitudes. The staff act like they are doing you a favor by taking your plasma... Isn't that the same plasma that they are breaking down into medicine and selling for huge profits? The Talecris in Eugene Oregon has no competition in the area so they pay the absolute lowest of any Plasma center in the entire United States. And because they pay so little, only people that are desperate for cash are donating. Should it bother us to know that all of the human derived medicine in the US comes from only the most desperately poor? read more

The absolute worst place I have ever been in my entire life! They are only half-staffed so even though half of the beds are empty, the waiting room stays full. Picture a homeless shelter that is farming homeless people for their bodily fluids. EXTREMELY rude staff! PARTICULARLY THE DIRECTOR AND ASSISTANT DIRECTOR! If you are still going to go there because you are desperate for cash, I understand, you have to survive, prepare yourself for a VERY unpleasant experience. Expect to be turned away for something that doesn't matter. When you fill out the forms and answer their questions be aware of the fact that if you admit to ANY health problems in your ENTIRE LIFE you will be PERMANENTLY BANNED! IF YOU HAVE A CHOICE, DO NOT GO TO THIS LOCATION!!!!! read more

I called them and was connected to the receptionist, I wanted to ask a simple question about the rime you need to take between donations and all she said was "Nope.", and hung up on me....lame read more

Terrible wait times and customer service. Rude office and medical staff. Icompetent management read more

Quick, competent, clean, extra moolah to plan a trip or whatever you need.

They were professional and nice.