They repaired my iphone quickly and it's as good as new. Communication was good and the store was…read moreeasy to find with good parking. No complaints and I will definitely return if I have another issue!

Lee helped me out 5 minutes before close...fixed my problem in no time, he was super helpful and…read moreknowledgeable. for any tech problems...ask for Lee!

At my age, I usually don't leave reviews, but I felt this experience needed to be shared…read more If possible, I would recommend avoiding the T-Mobile store in Binghamton. My elderly mother has been a loyal T-Mobile customer for years and recently wanted to port three Verizon lines over to her account for my nieces because Verizon's prices had become too expensive. Our first trip to the store was disappointing because it was closed during posted business hours. We gave it another chance and returned a second time. A young associate was genuinely trying to help my mother, but she needed assistance from the store manager named Rico to complete the process. Unfortunately, the manager appeared more focused on sitting in his car, smoking a cigarette, and having what seemed to be a personal phone call filled with laughter than assisting customers waiting inside the store. It was frustrating to watch an employee who wanted to help be unable to do so because management wasn't available or engaged.

From the owner: Visit the T-Mobile store in Binghamton and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 10 Glenwood Ave Suite 10 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

they were very quite quick to satisfactorily answer my questions and ordered the needed part. I'm…read morewaiting for the part to come in now. I have dealt with them on several occasions before and have been very satisfied.

Since my first experience with 607 solutions I have went back to get the back glass back on my…read morephone replaced they were very reasonably priced and very responsive to my questions. They also will tell you of what your looking to get done is worth it instead of taking your money just because. Their fast and affordable. I'm extremely happy I have them a second chance!

What is hard about this review is the stark contrast in the two employees who helped us. Brad was…read morean absolute star in helping us in a situation that even Verizon tech had trouble fixing until over two hours later with Brad on various phone calls with them the whole time. It was some unprecedented issue that Verizon customer service had done to all of my phone lines while we were managing a family emergency from five states away. The first gentlemen - a young, short, permanently- annoyed person - was very rude immediately upon entering the store. When I told him that our lines (two in NY and two in our home state) had all been stopped while on the phone with customer service, he literally said "What do you want ME to do about it? I mean, you're at the store, you know." Brad asked if we had restarted the phones, and as I was answering that we had done that multiple times, the first gentleman interrupted me to say, "Yeah, that's what I was trying to tell her." I confirmed with him that he hadn't, and he said I interrupted him when he was trying to help. I did get up and loudly request for alternative help, which Brad was happy to continue giving me, and this young man said, "Go one! Go over there! I am not going to have you disrespect me." Again, we were without use of our phones five states from home and in the middle of a major family emergency without knowing how to get anywhere we desperately needed to be. I do not like that I yelled for someone else to help, but there was only on disrespected person in that discussion. I then witnessed several other customers come in for help, and his perturbed, grumbling expression and manner remained for them as well. I would have asked for a manager then, but I overheard two incoming store phone calls while we were there where other employees confirmed there was no manager there that day (1/21/26). Verizon tech customer service and Brad were exceptional. But that young gentleman was horrific to encounter and then watch as he was rude and annoyed with everyone else who walked in. There is no way no one else has witnessed that if there is a manager there, and there is no way he should have a public-facing job without having constant oversight for actual training on how to behave respectfully.

Jon and Brett were absolute gems, they did what vestal could not and were a huge helpread more

Completely rude and unprofessional in so many ways. I wanted to use my phone as part of a trade in,…read moreI didn't want to spend over $1,000 on a phone, and the clerk laughed at me. He was surprised that anyone would think a trade in would be an option, or that it's possible to get a certified pre-owned phone anywhere in Binghamton. And of course the pressure to upsell made in intrusive and judgmental. Just go to the one is Vestal where there are options.

If I could give them 0 stars I would. Where to begin, I purchased a new iPhone because mine died…read more They charged me more upfront than Verizon does for the phone. Second, I was enrolled in a program which is useless and not needed at an extra cost of $80 upfront. Thirdly, they tried to rake me over the coals for my trade in on my old phone, which is kinda normal but adds to the issue. Fourth, the management was more useless than the actual rep I dealt with initially. And finally after getting everything straightened out, i checked my bill and these a-holes added insurance without my permission which cost me $15 a month(yes I cancelled it after a month.) These guys actually made time warners service look like shining stars. Go to a actual Verizon store and don't waste your time or money here.