Horrible experience, they started off friendly and disarming but after you were committed to using…read moretheir service and were too far in to turn around and use someone else or back out without paying, they effectively stole several hundred dollars by changing prices and scamming. Avoid at all costs and get some quotes in writing before they steal from you.

I would not recommend this the magic needle to anybody. the couple of times I had gone here, I…read moreencountered that they were extremely busy and hardly had enough time for me. And it seemed the busier they were the more expensive they were. Overpriced and very low standards. they took a coat of mine in and used the wrong color thread. That was the last time I ever go there. I was never 100% satisfied with their service.

Gorgeous gorgeous selections at Petrune, every season. Most of their inventory is clothing created…read morein a more vintage style as opposed to actual vintage stuffs. You'll find a lot of great statement pieces as opposed to basics. If you're looking for unique clothes that'll get you compliments, come here.

Petrune has pretty modern styles and some vintage mixed into this seasons clothes. New to Ithaca…read moreand well needed. No other clothes stores in downtown area. Check it out!

I dropped off many name brand items in good condition and they refused to pay me and said someone…read moremust have stole my items because they have no record of them selling and they said they didn't have them anymore. They are criminals.

Very crowded and had a strong body odor smell. A few candles maybe? Might have been a humid day,…read moretoo. I took bins of "professional " office clothes and was told nothing had sold yet after 1 month.....Was also told I had to send a SASE to get a check or come in. A little disappointed,but will give them a try if I need to. I used one in Lancaster when I lived down there and they put everything in a computer, sent u a check with a print out of what sold and what it sold for. We'll see.

excellent service. knowledgeable and personable. Alteractions done perfectly and promptlyread more

A first class owner and business. Absolutely a fantastic place to rent or buy a suit. Russ is the…read moreMAN. We walked in and told him we had a funeral to attend the next day and said no problem and proceeded to take my measurements and then had me try a couple of suits on and helped me with the different styles until i found the one i liked and he did the alterations right then. It took all of 25 minutes, all while he was taking care of another customer at the same time. I can't say enough about how great experience it was instead of making the trip to Middletown to look for another suit. Great Great Great Place!!!! Walt A.

Paul the owner has a lot of nerve charging twice the price for dry cleaning than I've ever paid in…read moreNJ or NY. When I spoke with him about his charging my student $6.40 to launder a dress shirt, $14.25 to dry clean pants, $19.20 for dry cleaning a sports coat, he felt justified in charges outrageous prices. His logic is that the clothes come out clean and not destroyed. That is the goal of all dry cleaners, right? He is taking advantage of students. I will have my student dry clean at home for half the price and just as clean and not destroyed.

Amazing customer service. Outstanding work on all my clothes. Best in town. I love pick up and drop…read moreoff service most of all.

Very talented and experienced! She takes her time and does a fabulous job on all my garmentsread more

Recently had an expensive prom dress hemmed here. The dress had a solid interior with a mesh,…read moresequin and fabric appliqués overlay. Rather than just cut and hem, they artfully positioned and reattached full pieces of the appliqué all around the bottom of the hem. It looked better than when it was purchased. Excellent work.