We recently purchased a boat from Talley's Pier 77 Marine, and I cannot recommend them highly enough. Honestly, when we walked in, we had zero expectations of buying from them. We were already set on a different boat at a different place, but so many people kept telling us to check out Talley's that we finally decided to go--more out of due diligence than anything else. That decision changed everything. The first person who greeted us was Billy, the owner himself. He spent a long time with us, not trying to "sell," but genuinely educating us about boats in a way that was actually enjoyable and easy to understand. Shortly after, we met Taylor, our salesman, who was equally patient, friendly, and never pushy. He walked us through the two boats we were considering, answered every question we had (and we had a lot!), and took us outside to see them in person. When we mentioned wanting to grab lunch to think it over, Billy insisted that anytime you buy a boat, you should be able to test drive it. That was something no one else had ever told us. True to his word, Taylor met us later that afternoon at Ramsey Park and gave us a full test drive. That was the moment we knew--we had found our boat. The customer service didn't stop there. When the boat was delivered, Tommy spent the entire afternoon with us--from 1:00 until after 5:00--going over every detail. He walked us through how to use the boat, anchor, navigate safely, and even took us out on the water to practice. As first-time boat owners, that level of hands-on training was invaluable. Within one afternoon, I felt more confident about our boat than I do about my own car. Our boat is mechanically sound, looks brand new, and came with the peace of mind of a warranty--something that mattered a lot to us. And on top of all that, it checked every box: comfortable for my 85-year-old mother-in-law, beautiful on the water, and easy to handle. We asked a thousand questions along the way, and every single one was answered with patience and care. What really stood out, though, is how much they made us feel like family. They reassured us that if we ever needed help--whether it was a question, a breakdown, or just getting comfortable with the boat--they were only a phone call away, even giving us personal cell numbers. Who does that anymore? If I had to come up with a one recommendation, it would be this: they need a merch store. They did send us home with a Regal hat (which we love), but a Talley's T-shirt or sweatshirt would be amazing--because after this experience, we'd wear it proudly everywhere. We never planned to buy from Talley's, but after this experience, we'll never buy from anywhere else and if you needed a sign you need a boat, this is it. Thank you, Billy, Taylor, and Tommy, and all of the staff, for going above and beyond! read more

Talley's Pier 77 Marine - 2020 Regal 2000ES 50th anniversary edition - Boating Near Me - Cornelius, North Carolina

Purchasing a Boat can be a very stressful experience, especially for a first time boat buyer. When my wife and I first started doing research on brands through watching countless videos and reading different websites, it's clear that there are many great boat manufacturers that are out there in the market to suite the different buyer needs. However, the one thing that is certain is that not all all dealers who carry those boat are the same when it comes to professionalism and service. We had 3 brands that we narrowed our search down to and began reaching out to those dealers asking high level questions about the inventory, their thoughts on the models we were interested in, and various other questions from storage to maintenance that extend far beyond the initial purchase. There was really only one salesperson who went above and beyond to make sure I felt good about investing my time in stopping by their dealership to take a look at the boat of interest. Ed Florentino Jr. sent me about a dozen videos and sound clips explaining the differences between options I've had questions about, engines, and even a clip about how to winterize the boat before I even confirmed a demo with him. I immediately confirmed my appointment with Ed and drove out to Charlotte with my wife for a test drive. The experience could not have continued to be better but it did. Ed spent a good 30 minutes understanding what we were looking to get out of boat ownership and what was important to us. He then invested another hour showing us the boat and letting us get a feel for the Regal LS2. At no point did he try to sell us the boat we were on but just continued to ask questions and listen to our answer - if you're in the profession of selling you can appreciate this very much. Sara and Sharma were wonderful to work with providing insight and flexibility into the financing and answering additional questions for us as well. We were in and out of financing/paper work in no time. On our delivery day, Ed spent a good 5+ hours with us going over towing a boat, launching/retrieval, to docking. As new owners who were initially nervous and excited, I can't thank Ed for the time he spent with us to make sure we felt comfortable with our new boat and ensure that our first experience as boat owners was positive. To Ed and the staff at Talley's Pier 77... we can't thank you enough. There was something that Ed said that really stuck with me... " My job as a salesperson begins after the sale". I firmly believe that Talley's Pier and Ed live by those words, and while our next boat purchase is far out, we do know where we will turn when it's time for an upgrade! read more

Wow!! This place is amazing. Joey Talley and Ed Florentino answered all of my questions. They were professional courteous and prompt to return my phone calls. They also answered all my questions. Thank you so much guys! I will send everyone I know your way. read more

Great experience with a quality family owned business. I felt I was always working with boaters first, salesmen (and they were very knowledgeable) second. read more

I had the pleasure of working with Sara and the entire team at Talley's Pier 77 Marine on purchasing a trailer. I was so impressed with the professionalism and customer care that Sara and team provided through my trailer purchase experience. I'm from out of state and was not purchasing a large ticket item from them, but they treated me like I have been a long time customer. I would highly recommend Talley's Pier 77 Marine to anyone looking for a great boat in Regal and outstanding customer service. The only problem in my experience is that I don't live close enough to work with Sara and the entire Talley's Pier 77 Marine team on a regular basis. Thanks and I hope to work with you again in the future. read more

We just bought our 280 Regal from Billy Talley last week. What an amazing experience! We absolutely love this boat but the customer service we received from them from beginning to end just blew us away! We've had other boats before and the service from other dealers just doesn't compare. They are amazing at Talley's!! If you're looking for a boat, go see Billy at Talley's Marina in Lake Norman. I promise you will have a good experience. read more

The Talley's experience is different from any other dealership experience that I have ever had. The sales people are not pushy and they don't use the typical "dirty sales tricks" found at other dealerships. Instead you will find honest expertise and reliable service. There is an excellent selection within their inventory and you are sure to find a boat there to suit your needs. read more

We bought a boat last summer, 2016, from the Talley family and this review is long overdue. After enjoying another great weekend on our boat and reflecting over the last year how much we've enjoyed our new boat I felt the best thanks I could give is a review sharing our experience. In today's world driven by call centers, phone prompts and poor customer attention this family brings back good, honest and customer focused interaction. They held true to what they promised us, treated us like they would their own family and made the overall boat purchasing experience simple and easy. They get all the basics right - do what you say you're gonna do and just enjoy what you're doing. No pressure, no sales tactics, just honest folks doing what they enjoy and helping customers enjoy time on the water with beautiful boats. Contrasting this positive experience was a very poor experience we endured with a big name national chain dealership who were more than unethical in their approach - knowing we were shopping dealers. Ultimately we chose to deal with Talley Pier 77 Marine and the Talley family based on their genuine honesty and unmatched customer-focused professionalism. read more