What great service I received when working with Daniel! He took the time to review and most…read moreimportantly explain our current coverage so my wife and I can make the best decision for us. We have moved all our policies and couldn't be happier with how professional Daniel is and all the money we saved! 100% recommend

I've used many insurance brokers in the past and can't speak highly enough about ESI. The most…read moreprofessional, client oriented firm I've had the pleasure to do business with. I can't recommend Daniel and his team enough!

I reached out to this business to help me with Covered California. I had to wait between one and…read moretwo weeks every time I needed to engage with the business. The representatives did NOT stay on top of my registration, the deadline passed, and I ended up without any insurance even though they got paid for supporting me with this process. I really wanted to support a local small business, but my business was not prioritized AT ALL. Do not recommend.

Jen Barstow was very helpful as my COBRA was coming to a close and I needed to find another plan…read more She helped me find the right coverage even when it didn't benefit her--e.g., she gave me links to enroll in VSP and Delta as I needed those networks, but they don't sell through agents. She was professional and responsive, and I'd highly recommend her.

I have been carrying this insurance for less than a year and have had nothing but problems with…read morethese agents. I can't wait for my policy to expire so I can run as far away from them as possible. What a joke You responded by thanking me for my review,??? You called only to exacerbated the problem. I'm sorry I even signed up with you in the first place. My eyes will be wide open with my future insurance agents. You are perfectly aware of the problem and if you can't help me don't contact me.

I'be been with State Farm for over 40 years. It started with my first car,…read morea 62 Ford Falcon that was bought in 78 when I was almost 30. Yes, I did say my first car but I am a New Yorker so who needs to drive? Eventually, my daughter needed coverage but at least she was 16. Finally, I got a life insurance policy and through at least 20 years of this span I've been dealing with Kris and her team. They are responsive, thorough, attentive and for me, anyway, left me feeling confident that all was being handled. Heck, I moved back East and haven't gotten a new agent. Why would I? I got Kris!!

We use McNamara Insurance for our business and they are fantastic! Although we haven't had to file…read moreany kind of claim yet, their customer service on the day to day operations of our business is wonderful. They are patient with answering all kinds of questions and were very helpful getting us the best deal with our workman's comp and business liability. We will be using them for our home/auto insurance next. Both Mike and Marisa are a joy to work with. They put you at ease and make you feel like a friend as well as their client.

I've known Mike for 11 nearly years now. I was privileged to be introduced to him when I needed…read moreHomeowner's Insurance. Since then, he has been my trusted friend and ally through the multiple refinances and dealing with different banks to get the insurance renewed. In time, he's been my go-to for all insurance needs that are necessary for a homeowner. A couple of instances of how great Mike is. 1. I had an old car that had liability coverage from before I met Mike. When I asked Mike for a quote to consolidate my insurance needs with him, he said I already had a great deal and did not try to make me switch. 2. Very recently, I switched insurance providers on my property. The refund, due to be processed in 4 weeks, was going to take longer. Mike mailed me the refund from his own funds to spare me the additional wait. Mike always delivers!

Alan Palfi is excellent and super knowledgeable - he has a great way of explaining your insurance…read moreneeds - a true feather in your cap!

Alan is a life saver. If I could, I would give Alan 5+++++ stars. I first encountered Alan…read moredouble digits years ago when I first moved to California, single with nothing to my name except a car that needed insurance. Alan was patience, thoughtful and spent the time helping me understand various coverages, how they work, and analyzing what would be the most economical for me. Rarely do you find any professional/agent who has the patient and compassion to work with someone who is just utterly confused by the system all the time. And back then, it was just a simple car coverage. Since then, as I have grown up and my needs have changed, Alan has been my go-to guy for all my insurance needs (vehicles, homes, life, etc.). During these years, there has been stressful times where Alan has been there for me and my family, he is always reliable and having him during these times made everything easier. For example, there was once a car accident where I was hit by another car. He helped me through the claim process, and would be on calls with me talking to various parties to make sure I got through the process. The result, I was very satisfied by the compensation. Another example would be when we were purchasing our home. Due to the circumstances, we needed Alan to continually provide proof of insurance to multiple parties that kept changing various items that impacted the coverage. Alan was timely in responding and patience in dealing with the request. (It really was an insane amount of edits, and each minor edit was a lot of work for Alan). I highly recommend him!

I've been working with Rita for 12 years and she has never failed to make my experience great…read more Friendly and welcoming. She's has always responds in a quick and timely manner. The best part is she is realistic with me, my insurance needs and helps keep things cost effective. Truly thankful for her help!

I was shopping around for a place to receive notary services and found United General through yelp…read more After reading the amazing reviews I gave them a call and spoke with Rita. Rita was so kind and welcoming I immediately knew I had to go there. I love the idea of giving your business to places that go above and beyond for their customers. Rita and Kyle were amazing! If you are shopping for insurance or need notary services, check this place out! It is always a pleasure doing business with knowledgeable and honest people. Thank you for all your help!

I have been lucky to have Roseanne in my corner for many years. Her knowledge in the areas of long…read moreterm care insurance, assisted living, and health care options has been extremely valuable to my wife and I. She is always available to answer your questions and point you to a resource or most important, show you a better option. Aging is not easy and you need good advice that is unbiased and caring, and experienced. My wife and I both feel that the world needs more people like her. John Mancini

I wish there were more stars to give Rosanne. My parents used Rosanne to purchase their Long Term…read moreCare Insurance 18 years ago. She did a wonderful job getting them a very good plan. During the last year my dad's health has declined and they have started to use the policy Rosanne sold them. They are extremely fortunate to have such a good policy and it was all due to Rosanne and her commitment to getting her clients the best policy that fits their specific needs. My husband and I just used Rosanne to find us a very specific type of Long Term Care policy. The industry has changed a lot since my parents bought their policy. We knew it was not going to be easy to find what we were looking for. But, Rosanne was committed to finding it for us and she was successful. We could not be happier. Rosanne is very professional and caring. She doesn't want to sell you just any policy. She wants to understand your specific situation so she can get you the best policy for your needs. I would highly recommend that anyone looking to purchase Long Term Care insurance contact Rosanne. Long Term Care insurance can be overwhelming to understand because there are so many different types of polices available. Rosanne will help you navigate all of it and find you the policy that works best for your needs.

I have been a customer for several years now. I have several / bundled insurance policies with…read morethem. For me what's been exceptional about them is: 1. Service: over the years, whenever I've had questions about premiums, coverages, changing policies, adding or removing cars etc, they have been extremely helpful in educating me about the options available to me. I've never felt like I was being "sold" something I didn't choose or want. 2. Claims: the moment that matters is when an accident or a claim occurs. Of course this particular team is not as involved in the whole process but they were my first call and they were extremely helpful. I also spoke to them when I had any questions about the whole process (beyond the claims specific contacts). Overall - I'm very pleased with their service.

Libby and her staff deserve this rave review. We have been happy State Farm clients for decades,…read morebut since being transferred to Libby's office due to a retirement (sadly not ours), we have been even more happy. She is readily reachable, responds quickly, is very knowledgeable regarding risk evaluation issues and the need for coverage upgrades, and we find her approach to comparing insurance options rational and not geared towards over-selling. Plus, she is a pleasure to work with. Highly recommended.

I called AAA at 2:30 PM and within 5 minutes the lady on the phone said, "come on down we can help…read moreyou." I went down there and was back in my house in Novato by 3 PM with everything taken care of. Fantasic experience and a reason I will not give up my AAA membership. Thanks!

Great tow service, bummer that if you have a billing problem and call to get it resolved, they…read morecould care less.