Scott saved me when he speedily readied my flood insurance for an already troubled escrow. I had…read moreshopped for flood insurance and thought I had secured a bonded policy, but never heard back from the agent until it was too late. Scott stepped up and made it happen. He was professional, courteous, and so very helpful. I'm in my new home thanks to those that helped along the way. You're in good hands with Scott as your agent.

Scott responded very quickly, and altho I didn't end up working with him bc condo insurance is…read moretough to get in CA, I appreciated and admired his straightforward, honest, and empathic reply, letting me know that he could provide quotes for non-admitted companies only. But he pointed me to a few of the larger insurance companies that might be able to help me, and sure enough, one of them worked out. So grateful for your help, Scott!

I called AAA at 2:30 PM and within 5 minutes the lady on the phone said, "come on down we can help…read moreyou." I went down there and was back in my house in Novato by 3 PM with everything taken care of. Fantasic experience and a reason I will not give up my AAA membership. Thanks!

Getting through to speak with an agent to review our home owners policy is agonizing! I tried on…read moreseveral occasions to speak with an agent. No one ever returned my call. Today, on 9/10/26, after going through their ridiculous phone tree, i managed to speak to an agent, Victor. But i made the mistake of asking a question that stumped him. He put me on hold, never to return. What happens if we have a claim????

We use McNamara Insurance for our business and they are fantastic! Although we haven't had to file…read moreany kind of claim yet, their customer service on the day to day operations of our business is wonderful. They are patient with answering all kinds of questions and were very helpful getting us the best deal with our workman's comp and business liability. We will be using them for our home/auto insurance next. Both Mike and Marisa are a joy to work with. They put you at ease and make you feel like a friend as well as their client.

I've known Mike for 11 nearly years now. I was privileged to be introduced to him when I needed…read moreHomeowner's Insurance. Since then, he has been my trusted friend and ally through the multiple refinances and dealing with different banks to get the insurance renewed. In time, he's been my go-to for all insurance needs that are necessary for a homeowner. A couple of instances of how great Mike is. 1. I had an old car that had liability coverage from before I met Mike. When I asked Mike for a quote to consolidate my insurance needs with him, he said I already had a great deal and did not try to make me switch. 2. Very recently, I switched insurance providers on my property. The refund, due to be processed in 4 weeks, was going to take longer. Mike mailed me the refund from his own funds to spare me the additional wait. Mike always delivers!

Great service! Kendra was very professional. Very courteous, very precise, paperwork completed…read morequickly and received document emailed promptly. I enjoyed her energy and proficient manner. I will Def recommend her to my friends.

Jacky Yip was fantastic to work with! He helped me set up my Home, Auto, and Umbrella insurance all…read moreat once, and the total cost was actually even lower than my AAA Auto Insurance alone--with comparable coverage! Jacky was incredibly patient and flexible with my busy work schedule, and made the whole process easy and stress-free. Highly recommend Jacky to anyone looking for an insurance agent!

I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

My first experience working with Brian was pretty good. Once I had my policies in place and I…read moreneeded to make changes/corrections or had questions it was a lot harder to get support from Brian or his office. Recently, my insurer drastically increased my rates without informing me why and the only way to address this was to work with Brian. I got in touch with the office and expressed my interest in getting this corrected or having other options before my policy renewed and managed to get Brian on the phone to discuss. He promised I would receive options or a solution by the next business day. I never heard back. I ended up switching to a different insurer (not through avail) and it took multiple attempts to get Avail to cancel my old policy. I think of the whole point of working with an agent is to get better service than dealing directly with an insurer -- with Avail that was certainly not the case.

I have been a client of Anixter & Oser for approximately 15 years. Things have changed. I have…read morealways been very satisfied with their service, however when our auto insurance recently renewed, the service I received from Amy Ruhl and Priscilla Kincheloe was dismal and inaccurate. Unfortunately, Peter Oser did not intervene. Clients rely on accurate and timely responses from their insurance agents to make informed decisions about their coverage. Unfortunately, their response to my valid complaint was focused on excuses, not accepting responsibility for their errors, and criticism of my reaction. We have choices and I will be transferring our policies to a reliable Agency. If you choose their Agency, make sure you question their advice or you may not have the coverage you think...

Unfortunately, my experience has been very similar to that of Elaine L. I've also been with…read moreAnixter and Oser for many years but it's now nearly impossible to get a reply to a voicemail or email from Priscilla. I also went to their website today and it lists Peter Oser as the President, but when I called his extension to discuss the situation, I received a message saying that it's an invalid extension, although it's definitely the on listed on their website. I have my primary home, auto, umbrella and three rental properties insured through them, but I'm looking for a new agency.

I've been working with Rita for 12 years and she has never failed to make my experience great…read more Friendly and welcoming. She's has always responds in a quick and timely manner. The best part is she is realistic with me, my insurance needs and helps keep things cost effective. Truly thankful for her help!

I was shopping around for a place to receive notary services and found United General through yelp…read more After reading the amazing reviews I gave them a call and spoke with Rita. Rita was so kind and welcoming I immediately knew I had to go there. I love the idea of giving your business to places that go above and beyond for their customers. Rita and Kyle were amazing! If you are shopping for insurance or need notary services, check this place out! It is always a pleasure doing business with knowledgeable and honest people. Thank you for all your help!

I have been carrying this insurance for less than a year and have had nothing but problems with…read morethese agents. I can't wait for my policy to expire so I can run as far away from them as possible. What a joke You responded by thanking me for my review,??? You called only to exacerbated the problem. I'm sorry I even signed up with you in the first place. My eyes will be wide open with my future insurance agents. You are perfectly aware of the problem and if you can't help me don't contact me.

I'be been with State Farm for over 40 years. It started with my first car,…read morea 62 Ford Falcon that was bought in 78 when I was almost 30. Yes, I did say my first car but I am a New Yorker so who needs to drive? Eventually, my daughter needed coverage but at least she was 16. Finally, I got a life insurance policy and through at least 20 years of this span I've been dealing with Kris and her team. They are responsive, thorough, attentive and for me, anyway, left me feeling confident that all was being handled. Heck, I moved back East and haven't gotten a new agent. Why would I? I got Kris!!

Decided to try out G P Insurance And im glad I did!…read moreWorked with one of the agents named Melisa. As a contractor i loved it,, I now have great coverage on all my company vehicles and my sprayers and equipment! Just want to add I'm not the easiest guy to deal with! Big-time thank you Melisa great job!! -PL

As a client for decades, first with Minto & Wilkie before they were bought out by George Petersen,…read moreI am very disappointed with the lack of responsiveness and apparent incompetence of the current company. Requests ignored, months of delays getting changes made, and an apparent inability to take responsibility for their failures. We are pulling our dozen plus accounts as soon as we can arrange replacement coverage. If you need insurance, go somewhere else. Any other agency is bound to be better.

I reached out to this business to help me with Covered California. I had to wait between one and…read moretwo weeks every time I needed to engage with the business. The representatives did NOT stay on top of my registration, the deadline passed, and I ended up without any insurance even though they got paid for supporting me with this process. I really wanted to support a local small business, but my business was not prioritized AT ALL. Do not recommend.

Jen Barstow was very helpful as my COBRA was coming to a close and I needed to find another plan…read more She helped me find the right coverage even when it didn't benefit her--e.g., she gave me links to enroll in VSP and Delta as I needed those networks, but they don't sell through agents. She was professional and responsive, and I'd highly recommend her.