A month after we bought the car, Clarissa of LeadCar Toyota of Hazelton, PA came to our rescue when…read morewe had documentation trouble at our state registering the car. She immediately responded to our need, fielded numerous phone calls and got our documentation to us in a timely manner, all the while with a great customer service demeanor. We thank LeadCar for helping their customers even much beyond the initial sale period. Quality customer service is a priority for them and we highly recommend them to anyone for any sales or service related needs.

We have been getting our vehicle serviced for years at Rentschler Chevrolet. Now, with over 152,000…read moremiles on the vehicle, we decided that it was time to get a new vehicle. We started at Rentschler to begin our process of buying a new vehicle but looked at several other dealers- near and far. We were not happy with the treatment at these other dealers. We went straight back to Rentschler and are extremely happy we did. We were already satisfied with the mechanical team in the service department over the years. Bob Kuntz, parts advisor, always updated us with the status of any needs for the vehicle before automatically replacing part(s), called when the vehicle was completed, and treated us with respect. Now that we have purchased a vehicle at Rentschler, we know that the respect for customers is also in the sales department. Adam Gazdalski-sales consultant, Paul Woodring- sales consultant, Greg Williams- sales manager, and John Knapp- finance manager were all pleasant to deal with and took the stress of buying a new vehicle off of our plate. The certified pre-owned vehicle we purchased at Rentschler was super clean inside and out. Adam Gazdalski made sure to explain every portion of the vehicle to us before we drove it home...even though it was past closing time. We highly recommend Rentschler Chevrolet! Every department is extremely customer friendly. Don't know why we even looked at other dealerships. Thanks Rentschler Chevrolet for an awesome experience!

Came to look at some used vehicles and got great service... haven't made a decision yet which one…read moreto buy but hopefully soon...thx Rodney

My wife and I bought a an '06 Honda Pilot from Joe that was well below book with 96k miles. The…read morecar was super clean with carfax included viewable on cargurus. We met with Joe late on a Saturday night and he drove to us in Allentown early the next week so we could have a mechanic take a look at the car. The car only needed some minor parts to make it a 100% which Joe took care of. Also, the check engine light came on shortly after we officially bought the car and were driving it home. Joe took care of that too replacing two O2 sensors. Honestly, these guys are top notch. They pick up quality low mile vehicles from Philly to sell up here where the car selection is much poorer and provide customer service that is over and beyond. They even offered to install a dvd system and rear view back up camera for us that we bought on Amazon! Give these guys a look the next time you are in need of a good used vehicle that will not break your pocket book!

knowledgeable and friendly staff, clean cars, very affordable and they come with a warranty. lot is…read morea little back off the main road hiding some really great cars. was very happy with my experience here.

I purchased a fair condition high mileage American SUV from this dealership over two years ago on a…read morebuy-here-pay-here loan process. The loan was ten months long at $300 a month payments, split biweekly as were my pay periods. I had the lovely gift of family and my own dually noted financial efforts to help obtain the vehicle, maintain it, and make it to the finish line paying it off. After myself making exactly ten months of payments my loan was paid off as agreed. A title was mailed to me VERY promptly thereafter. I had one encounter during my loan where I was unable to pay. Not only did the dealership lend a deferral for 14 days and when I doubled up on my payment the next pay to square up they made sure I would not be strapped first before taking the money. YES, during my loan my vehicle broke down several times and it did take a couple tries before we could pinpoint some electrical issues with the vehicle (which have since been resolved) and it was annoying... but the vehicle is still running 248,000 miles later... I bought it with 200K hence the high-mileage intro earlier. Customer 1 Auto also offers a mechanic bay with newly staffed mechanics that know their stuff... This is the first vehicle I could say I actually had last long enough to have renewed the registration on, as an owner, twice. There are a lot of swindler car dealers looking to make a good deal fast to get their commission up, and then there's Customer 1 Auto. This is a local family ran business that's been there for many years with the same management. They have good intent to have good vehicles and good people working to make money selling cars and help people get into them. Best thing is to get your carfax so you know what you are getting, do your research and don't overspend. If they take the car back because you can't pay that's not their fault. MANY times people will say "this dirtb@g car dealership is a rip off" AND/OR "that car sucked anyway" but then they forgot to say how great the car was while they were driving it and not paying though.... Do your research online, pick your car, call for info, and see what they got to offer you.

Mark. Harry, and the entire crew at Imperial are personable, honest, and efficient. I have been a…read morecustomer for nearly 20 years and would never even consider using another garage for my car care needs

Pleasure doing business here. The owner personally offered to stay open late or open early to…read moreaccommodate my schedule. I shopped around everywhere and this place had the best price. I didnt even need to haggle, I found the truck on the website, called and asked for best out the door price. There were two other trucks nearly identical at other dealers with similar mileage and he came in by far with the best price. I would do business here again. The owner was very nice and made everything very easy.

I took my vehicle there to have a roadforce balance Twice! first time did not fix problem second…read moretime they picked my vehicle up and performed the sevice again, then delivered it back to me with a scratched wheel (which was brand new) and never told me about it. When I asked them about it they denied it and blamed me for it. Vibration still there as well. BAD BUSINESS DO NOT GO THERE!!!

The handle all my automotive needs and I wouldn't go anywhere else. They are able to get me in…read morequickly. The guys are great!

Ignored a car engine light. Turned it off and said there wasn't anything wrong. When I went to…read moreanother car service station, they noted that there was a problem with one of the exhaust systems. needed a valve placement in the front of my car. It was bad within at least one year.

Had Mike for a salesman. He was very nice through every step of the process. Will definitely…read morerecommend to friends. I was recommended by family.

Car was everything they said, great service& great team to work through. I would always refer…read morefriends & family to Executive Auto Gallery!