Took My Husband for an annual physical, they never checked his heart or asked the questions that…read moreare common with an elder patient. Dr wouldn't listen to our problems, and then doctor walked out the door and never came back. We have issues that needed his attention!!!!!! My husband's memory is gone and he can't hear in his right ear and all the doctor said "you have wax in your ear" Then he said "we shouldn't take the wax out because then he'll need a hearing aid". WTF.! My husband has dementia and the doctor wouldn't listen to us! he also is a cancer survivor and they never asked any questions relating to his colon cancer. Then they said they're gonna take blood, but they did not tell us when we would get the results. The whole purpose of this particular appointment was to a get A. Get a physical B. Get the results of the CT scan C. Address the constant urination problem, He walked out the door before we could finish any of these issues and never came back. I need to have two doctors signature in order to use my long-term care for my husband, but this doctor just walked out the door and didn't do anything about it‍ my husband is 76 and they never asked him any questions. I would NEVER recommend this doctor to anyone! I will be looking for a new doctor as soon as possible! Betty Kelly

Love Dr. Phan! He's kind, caring and really listens. It's hard to find an HMO doctor this good.read more

I've been a patient here for multiple years, which makes it even more unfortunate that these issues…read morehave persisted over such a long period of time. Pros: The front-line staff is very nice and polite. Care can be hit or miss though. Cons: Unfortunately, everything else. You should expect delays, lost mail, poor follow-up, and a lack of follow-through. Administrative incompetence is a recurring issue, especially when it comes to billing. Insurance is frequently billed incorrectly, which can result in the patient being charged the full amount out of pocket. I've spent seven months dealing with billing departments through multiple phone calls, endless back-and-forths, and no real resolution--just ongoing headaches. On top of that, if your "physical" ends up including anything outside of what they arbitrarily define as a general physical, expect additional charges that feel misleading at best and scam-like at worst. Overall, while the staff may be friendly, the operational and billing issues make this practice incredibly frustrating and unreliable. I would NOT recommend it.

I had a physical, some questions, & had a few concerns, & my appointment with Marisa Mendez went…read moreextremely well. Marisa answered all of my questions, I love that she's confident, knowledgeable, efficient, & kind. I'd highly recommend Marisa. Also, the front desk staff is friendly & kind.

Dr Shen is GREAT! Caring, knowledgeable, kind doesn't talk down to you. Very personable. His PA Ji…read moreAh is also great. Tiny but mighty! Had dizziness issues recently & they sent me to a specialized PT (trained in CST-cranial sacral therapy). I'm not a believer in many alternate (woo woo ) treatments unless I research first. Turns out it's a legit therapy. It worked for me! Office staff is helpful & has pretty much gone unchanged. Which is a good sign. Drs like their work ethic, and staff is competent.

Dr. Shein take the time to listen. To ask about your family and work and how it might have an…read moreimpact on your health. He goes into detail on what he is concerned about and allows you to ask as many questions as you need to. He makes you feel like you are the only patient he has that day. His staff is kind and thoughtful as well.

Best doctor I've had in YEARS. She is always doing her best to be responsive, helpful, and timely…read more She makes me feel like I matter and that is unusual in most cases of managed care these days. I hope she knows how uniques she is!

Dr. Tara Scott is truly an exceptional doctor and one of the best physicians in Long Beach and in…read morethe entire state of California. She is remarkably smart, analytical, and compassionate. Her medical knowledge and ability to understand and explain complex health issues are outstanding. She takes the time to listen carefully, answer questions, and make sure her patients feel supported and informed at every visit. Dr. Scott's office reflects the kind of caring person she is. She has pictures of her pets and her children's artwork displayed, which creates such a warm and welcoming atmosphere. She is also an avid reader and even keeps a small library of books in her office that patients can borrow, showing how deeply she values both health and lifelong learning. She truly cares about her patients and always goes above and beyond to provide the best care possible. In addition to her professional excellence, Dr. Scott is an inspiring role model. She is a dedicated runner and athlete, and she brings that same discipline, energy, and positive spirit to her medical practice. I feel very fortunate to have Dr. Scott as my primary care physician. She provides exceptional care with intelligence, empathy, and integrity. Long Beach is lucky to have her. Signed, Kristy B.

Typical hmo bs call center for appointment they'll send you to urgent care hell first waiting…read more forever

Dr Fang truly changed my life. Best doctor I've ever had.read more

I had been through several doctors trying to find a good fit. I scored with Dr. Yvonne Rodriguez…read more From the time I checked in to the time I got called back was minutes. After my vitals were taken by a team member, it was just minutes until the doctor entered the room. I found her to be personable, knowledgeable, attentive - all the things you want in a doctor. The staff was friendly, the office was clean, and the doctor was exactly what I was looking for. Highly recommend!

Dr. Rodriguez is the most knowledgeable, caring, and attentive family physician. Simply The Best!…read moreShe is extremely thorough and reviews the entire medical history to determine the best treatment. Nothing is left out, but rather explored in detail. She listens to her patients. It is challenging to schedule appointments to see her. However, I respect her and am grateful I found her. The office staff is very nice and accommodating as well.

Dr. Luster is a knowledgeable, personable, caring doctor who has outstanding bedside manner. She…read moreis comprehensive and takes time to explain/educate patients on their wellness/treatment options/goals/needs. She is patient and does not take questions as a challenge. Her front desk is great. No place is perfect, but they are coming close.

Absolutely a nightmare. Appt today was at 11:30. Got all sorts of texts with reminders of which I…read moreconfirmed. Didn't see me until 2:05. Completely disrespectful "doctor" who doesn't actually listen to you but makes faces and judges you. Speaks to other patients in front of you about their condition which is not legal. Unprofessional behavior. She honestly deserves as a review by the board. Don't risk your health with her.

I can't recommend Dr. Kwak enough! I needed an ASAP appointment for an eczema flare up and had a…read morewonderful experience. The office location is in a safe and clean neighborhood with easy parking. Dr. Kwak is so kind. He really takes the time to listen and explain his diagnosis and recommendations without rushing you out the door. I like that he also gives several treatment options which feels more personalized. His assistant, Iliana, was also very professional and took photos for my chart. It was the most thorough medical appointment I've ever had, and I even walked out with some free samples to help my skin!

Beautiful staff, beautiful facilities and wonderful, caring doctors. Dr. Kuo is understanding and…read morelistens to you when you speak. I would recommend Modern Dermatology to anyone that wants caring people to help them..

Dr. Zamost and his office staff are great. Regrettably, the administrators at Optum are terrible…read more 5 stars for doc, 1 star for Optum. Good luck talking to a human being, Optum makes it extremely difficult even for basic tasks such as appointments and RX refills. Even my health insurance company said to me "I've never experienced this" when they couldn't reach anybody at Optum. Optum will probably never see this and does their best to hide behind computers and automation that is set up extremely poorly so that no one can hold them accountable.

Dr. Zamost has been my doctor for years. He always takes very good care of me and really knows…read morewhat's going on when you tell him. With me he's had a unique ability to identify something that is bothering me. His office is great. Angie has PA is very professional and knowledgeable, as well.

Called his office because I was considering choosing him as a PCP. Spoke with someone who was very…read morerude and told me that if I did not have PPO that I could not choose my own doctor, that the insurance company would have to assign me to Dr. Uba. Finally, she just told me he was not accepting new patients. The person answering calls should not be giving out bad information and should definitely not be rude.

If you get to be a patient of Dr. Grant, you can't do any better than that when it comes to your…read morehealth. He truly listens, he takes time to talk to you about your condition. He is a kind and gentle man. His area of speciality is being your primary dr.