Patty's team did a great job selling our house. Patty's…read moreexperience provided excellent answers and guidance all along the way. She helped us with recommendations related to all aspects of selling the house. Patty was readily available to answer questions on the phone, text, or email. Patty's team did a great job staging our house and they also had suggestions for vetted service providers to make certain repairs we needed. If we had another house to sell, Patty would be our choice again. We are very happy that we found her team, and we highly recommend them.

My family and I were screwed by Patty Turner's lack of direction given to the seller of the…read moreproperty we purchased. My family and I purchased 8.6 acres in Terrell, but when we went to file for permits right after closing, we learned that the land was not subdivided appropriately by her and her client. As a result, we lost 1.3 acres...1/6 of our property. The laws of Hunt county clearly state that the seller has a responsibility to provide a platt that follows certain guidelines (including a road dedication) that must be filed and approved by the county PRIOR to selling the property. The Realtor failed to guide her client in this process, and as a result, my family lost 1/6th of our property and we now have to pay hundreds of dollars in fees to file the platts with the county, as well as move the perimeter fences (another hefty expense.) Although the laws have been in place for over 18 years, Patty Turner denies any knowledge, and turns a blind eye as my family suffers a significant loss. We NEVER would have bought 7.3 acres for the price we paid, especially since most of the trees now fall outside of our new property line. In addition to selling us 1.3 acres that should never have been sold with our property, she and her client asked our neighbor (part of the subdivided property) to pay MORE money when their survey revealed that the property they were purchasing had more acreage than first thought. (Shouldn't that standard go both ways? )She speaks highly of her integrity and character on her webpage, but I guarantee that way she handled this situation, claiming absolutely no responsibility for the situation although Hunt county CLEARLY states this is to be done before selling the property, demonstrates an extreme lack of character and integrity.

Crystal is hands-down an exceptional realtor. From start to finish, she made the entire home-buying…read moreprocess smooth, stress-free, and actually enjoyable. She was incredibly knowledgeable, always responsive, and genuinely had my best interests in mind at every step. Crystal took the time to explain everything clearly, answered all my questions (no matter how small), and guided me through the process with confidence and honesty. Her attention to detail, negotiation skills, and dedication truly made a difference in getting my home closed successfully. If you're looking for a realtor who is professional, reliable, and goes above and beyond to get results, Crystal is the one. I couldn't be happier with my experience and would recommend her to anyone looking to buy or sell a home.

Crystal is absolutely wonderful! She will go above and beyond to make sure all your needs and…read morewants are taken care of! She is very responsive and knowledgeable. She will be very honest with so you so that all decisions made are the best! If you want a realtor that will work hard for you, Crystal is the one! We could not have asked for a better Realtor!

Sara is absolutely phenomenal! We've moved through several different states, and out of all the…read morerealtors we've worked with, there are only two we would ever use again. When it comes to Texas, Sara is our realtor without question. If you're buying or selling in the Dallas area, she is the only choice. She is attentive, professional, timely, responsive, and truly the best at what she does. We could not recommend her more highly.

I have been renting through Texas Elation for approximately 3 years. We have decided to stay in…read morethe Dallas area and have now asked Texas Elation to help find us a home to purchase. I am so happy with this realtor I would recommend them to anyone coming to this area.

Update as of 07/25/2025: Thank you for your follow up on…read moreYelp, however, they are filled with untruths and attached you can view all correspondence I have had with agents at your company. These screenshots demonstrate lack of response after the original inquiry as well as a concluded response to your second agent's inquiry. This includes the original conversation with Kelsie that shows I specified ESA pets, plural. We discussed the issue with insurance which is clearly covered under US Code: 42 U.S.C. 3604 (f) (3) (B) and elaborated on in US Department of Housing and Urban Development's FHEO-2020-01 Guidance, both of which would supersede any homeowner's policy and require the homeowner to make reasonable accommodations or show that there is no equivalent policy that would cover the breed in question. It should also be noted that the business owner's response to my update on Yelp still has untruth and still tries to portray us as an unresponsive and uncooperative party. Rebecca and her associates made no attempts at trying to contact us over phone call or over phone in general besides Kelsie's original text messages and that documentation can be provided as well. While it is completely our fault that we initially misspoke when trying to convey the proper code which was provided above in our response to Kelsie, this still does not justify the lack of communication and blatant disregard for the information provided upfront that both of our pets were mentioned as ESAs. Furthermore, after seeing the business owner's response and essentially trying to portray us as an unfaithful party, I can not in good faith genuinely say I would recommend this company as they do not seem to have the best interest ethically and the owner's response does not rectify the situation. Should you have any further questions, comments, or concerns, please feel free to reach out to me personally and I will be happy to discuss any further clarifications needed. However, my original review still stands: I attempted to gather more information about a property listing in Lavon due to conflicting information across multiple platforms regarding whether pets were allowed at the property or not. Kelsie made contact with me asking if we were still interested in the property. I advised that we were in fact still interested but would like more clarification when it came to the pet policy as we were unsure if pets would be allowed due to conflicting information. I provided the information that both of our pets were ESAs immediately before going any further and did not receive a response for two days until I reach out again. When following up, Kelsie advised to me that "owner's insurance does not allow aggressive breeds." When I educated Kelsie that ESAs were exempt from breed restrictions, information that I would already expect a licensed realty professional to know, she further decided that apparently, we would not be doing business together as she ceased all communications again. I am not interested in doing business with a company, more so, someone who claims they are a professional, that lacks communication and knowledge of their own profession. I wish I could comment further about the business as a whole, but unfortunately, Kelsie made sure that we would no longer be interested in dealing with the company in general after one simple inquiry into a property. I have also attached your response to my original review for reference to the update.

I had to give 1 star to post! Please be aware of SCAMMERS!…read more Arturo Martinez works for this company and is running scams on people! My home has never been listed for sale! I purchased it brand new in 2007 and I still live in it and pay my mortgage. However, so how now my house is showing that Arturo Martinez a realtor with Westshore Realty owns and my home and has since 2014 but when he brought it from Quick Deal Properties. The computer says that he has some type of warranty deed on my house! After countless hours of searching and talking to people giving me the run around! I located a phone number to Eduardo Osuna the owner of Westshore realty and he was rude and didn't want to hear anything I had to say concerning what I found! I know it was late when I called him but if a person is telling me what going on and I am the owner and it involves breaking the law. I want to know because maybe my company is being scammed as well but all he say is that I need to get my facts straight and that he knows Arturo and he would never do anything like that to anyone but his name is what's online!

Eduardo Osuna, the owner and broker of Westshore Realty, helped my 24-year-old son buy a very nice…read morehouse in Garland at a good price. The purchase closed today. My son had been working with a different agent and trying to buy for three months. It became clear that the agent was slow to show houses and make offers, and that just doesn't work in a red-hot seller's market. On January 18th, I drove out to Dallas from our home in Georgia to help my son look for a house. He was starting a two-week period of working up to 12 hours a day and couldn't get away to see houses. The market was moving so fast that we didn't want to lose out on any opportunities. My son notified his agent that I was coming. I contacted him to arrange to look for houses and got no response. I sent emails to two other agents who advertised as buyers' reps and also got no response. So I searched online for real estate agencies in Garland with good reviews, found Westshore Realty and on January 19th just walked in. All the agents were out and I end up talking with the owner. I'm a small-time real estate investor and in thirty years have bought and sold rental houses in California, Maryland and Georgia. It only took a few minutes to realize that Eduardo was a first-class professional at the top of his game. Three days later my son had an accepted offer. Now, I certainly can't guarantee that Westshore will reproduce this miracle for everyone else. Too many buyers are chasing too few houses, and no one can fix that. Eduardo just had the resources to find two parties whose interests coincided. It was so clear to me that Eduardo is trustworthy that we did something we would not normally do. Eduardo was actually the seller's rep in this transaction, but we let him handle both ends. Of course, he was very conscientious about giving us the warnings that TREC recommends in these situations. In the following days, I got to know other members of Eduardo's team. Eduardo seems to be the Garland Spanish-speaking community's go-to guy for help with buying or selling a home. All of his agents are bilingual. But it really doesn't matter if your language is English, Spanish, or bilingual with another language. These folks will move fast for you. If inattention, incompetence or unresponsiveness are hampering your search for a home, you won't find any of that at Westshore. The people I met on Eduardo's team are honest and very capable. Beyond honest, and I know it sounds old-fashioned to say this, they are honorable people, their-word-is-their-bond kind of people. In something so important as real estate, a little bit of old-fashioned is a good thing.

A year ago, Sonya helped me purchase a home in GP. She was very patient as my wife and I had a…read morelong wish-list. She responded to my emails and texts very promptly which I found super important in this day of instant gratification and responsiveness. Sonya made us feel important and a priority which I don't get often when dealings with other agents - she even went to our closing! If you are looking to buy and sell in the DFW area, I highly recommend Sonya to assist you along the way!

Originally I was working with Kim as my realtor but she had to go on leave so she transfer me to…read moreSonya. I am very very hard to work with and yet so picky and my hours are so inconvenient but yet she was able to meet me up and take me on tours!There was time she had to go tour the house alone and show me videos of the homes. She was very professional and awesome to work with. If i purchase a new home I will definitely work with her again!

BOB Smith of Smith and Assoxiates assisted me with purchasing my first home. He is extremely…read moreknowledgeable, patient , and efficient in providing the homebuyer with all the relevant information and education to make the best decisions in completing this milestone transaction and negotiating the best deal.

Rosalyn is an amazing realtor. She has always gone above and beyond to make sure that I got exactly…read morewhat I was looking for and for that I will be forever grateful thanks

Awesome experience with Roslyn. From beginning to closing she was on top of everything! My…read moredaughter's family moved in with us to search for a home, so I had the opportunity to witness the entire process firsthand. With her assistance she saved them for purchasing a house that would have been a bad deal and stuck by their side until the right house came along. She knows her business and you can tell she loves it, too.