There is plenty of parking, which is convenient, and the salon appears nice at first. Also, they…read morehave a nice selection of nail polish. However, my overall experience was disappointing. My usual nail tech was on vacation and I came here due to positive reviews on Yelp. I had a regular pedicure and a gel manicure. One of the nails on my left hand was applied in a way that touched the skin on the side, which caused it to lift off the very next day. I had to return to have it fixed, but I was not happy with the repair; as the fixed nail looks noticeably darker than the rest. After that, other nails also began chipping which was frustrating. I was also not impressed with the cleanliness compared to my usual manicure and pedicure salon. For example, a plastic liner was not automatically used in the pedicure tub; I had to request it. I also noticed that nail files appeared to be reused, which made me uncomfortable. Overall, the experience felt like more hassle than it was worth. Due to the quality issues and cleanliness concerns, I don't plan on returning.

Upon entering the salon I was greeted and took notice of how clean the salon was. The ladies…read moreworking the salon were nice and attentive. My nail artist was very gentle and really took her time on me to get the best possible outcome. I only went in for a regular baspedicure and this has been one of the better ones I have received as of late. My only knock is that they are unable to do French pedicures with regular polish which is my go-to. I found that a bit strange as I've never been told that before in other salons. I was still able to find a color that I liked from their wide variety but wish I could have gotten what I initially wanted. I can definitely see myself coming back to the salon another time.

You guys have to try this beauty spa! Not only are the prices amazingly priced, the place itself is…read moreaesthetically beautiful. Below, the services requested were gel mani and pedi. They lasted almost a month and they were beautifully done by Adianez P! She's fast and does an amazing job. Check it out !

Lacking in attention to detail, techs don't know how to do nail art (had to show my tech the…read moretechnique for reptile print), and don't make you feel welcome. One tech acted visibly frustrated when I was particular about my stiletto nail shape. When the one girl I went to who could achieve the shape I need left the salon, they texted me her # to pass me off and never answered the phone again. Super unprofessional, annoying vibes. Just avoid if you're looking for a luxury experiences.

Here's a cleanerOverpriced service. They charged extra for shaping my nails, even though I didn't…read morechange the shape. I have never had to pay separately for that before. The service was also not very neat. The nail technician did not properly file or remove the acrylic underneath my nails, nor clean the natural nail under the acrylic. I paid $110 for a gel manicure with cat-eye effect and a pedicure. On top of that, the technician asked me for a tip. Tipping should not be an obligation.

Tony, the massage therapist here, is reason enough to come to Ocean Nail Spa! I spent a blissful 90…read moreminutes under the care of his talented hands and walked out feeling like all of the stress that had lodged itself into my muscles in big, tight knots had disintegrated. I get regular and very good massages but this was on a completely different level entirely. I can't remember ever feeling so relaxed and soothed. Of course, I do have to mention that my manicure and pedicure afterwards were also lovely. I will definitely be using this spa regularly from now on!

Made me wait 45 minutes past my appointment time. Not respectful of my time. The pedicure was very…read moregood.

I love my nails! Cindi understood exactly what I wanted and did an amazing job! I recommended a…read morefriend and she went to get her nails done a week after and hers came out beautiful too!

I didn't get a full service here only a nail repair but they did a really good job and I appreciate…read morethe fact that the young lady was helpful and knew the color I had because she asked over the phone and had it ready.

Absolutely no response to my request. I asked for an appointment yesterday afternoon. 3 places are…read morestill considering my request. I thought I was messaging with a nail salon but apparently not.

I've been for about a year now and it's very good. Parking is so amazing and as close as possible…read morewhich is super rare for Miami. They always offer tea coffee or water which is super nice. They have consistently quality services and staff are friendly and professional. I'll attach some photos , I like their second room more which is usually for gel services which I prefer.

I was looking around for a good nail place and stumbled upon Neo Nails, which caught my eye because…read morethere was a lot of positive reviews online. I was online and filled out the booking form to which someone reached out to me via email to confirm the services and to finalize my appointment. I scheduled the UV GEL FRENCH. Disclaimer: the booking form is not a confirmed appointment until you hear back. Once you speak with a representative, a link will be sent to your phone via text message and a credit card will be needed to hold your appointment. And yes, that also means that if you are late to your appointment or last-minute cancel your appointment, you will be charged accordingly. The drive to the salon was easy, the area to turn into the plaza, wasn't cramped, in the parking lot was spacious enough, and most importantly, it was free! I just hate when you go to places and have to pay for parking when you're already paying for services, I'm a firm believer that store should validate. Anywho, once you enter the salon, you're met with bright lights in a spacious salon. There is the front desk where checking is super simple and I was taken back quickly, and they sent me up with Betty at the chair. Once I was seated, she asked me if there was anything that I wanted to drink, which is nice. Most of the time when I go to some places that should be offering this service, they don't even ask so it's nice when you don't have to be the one to ask them. Then, once I got my wine and tried to settle into the massage chair, she started getting to work on these dogs LOL. She was very good and thorough, and didn't overdo anything. Nails Salon, I feel like they're not careful, or they don't care, and then they'll literally grind the skin off your fingers and toes. The only con I have with this place is that the massage chairs are slightly confusing and difficult to use. I was like should it be this hard? Overall, efficient service, reasonably priced, and kind workers. I'd come back!

What an amazing find! This was my first time getting a hard gel manicure and I'm happy to say that…read morethis was the BEST manicure I have ever had! I guess I'm so used to that "rushed" feeling when going to nail salons, but nope, I felt relaxed and had absolutely no anxiety or stress! Yana was so friendly and her attention to detail is like none that I've seen or experienced. I literally can't stop looking at my nails and I get so many compliments!

This was my first time getting a Russian manicure and it met the hype! My nail artist spared no…read moredetail even thought I was a last minute appointment! I definitely will be back cause the quality is unmatched.

Quality My nails were gel and they chipped within 1-2 days…read moreI think the salon would have probably offered to do another manicure for me for free but I don't live nearby therefore that was not possible

I have been coming to this salon for approximately three years. It's very clean, friendly, and the…read morevariety of colors are amazing I do my nails with Amanda. She is detailed friendly great quality of work. She takes pride in doing her absolute best. I have never had any color bubble or not last my gel manicure for up to three weeks. the price is unbeatable. Overall, I would definitely recommend and have to my family, friends and coworkers.

Best nails ever - went as a walk in and incredibly got in bc of a cancellation…read more Fantastic service and very friendly - even helped me back my car out onto the busy street! This is your place for nails - wish I were a local!

Definitely don't bother making an appointment. Terrible customer service…read more I usually go to another nail salon, but it was closed due to the holiday. I really wanted a pedicure after being at the beach all weekend, so I settled for trying another place that had decent reviews.... BIG MISTAKE! I called and asked if they had availability for a pedicure, the lady who answered said " Yes, in ten minutes, see you then." I walked as fast as possible to get there and picked my nail color. No immediate greeting, sat down, then after about 5 minutes a lady tells me " sorry, we over booked. We can't do it ." Definitely do not recommend, very unprofessional and many other great nail places around.

What a nice experience at Royal Salon! This was my first…read moretime here and I won't lie, I came in pretty rough with my cuticles and broken nails but they were able to save me lol. I am very picky about my manicures/ nails and toes and Yuni was incredible in doing exactly what I wanted. She is very detailed and took her time with every aspect of my gel manicure and regular pedicure. The prices seem affordable and fair given that everything has gone up in price these days. The salon itself is small but it is the perfect size. They have a good selection of colors to choose from ranging from OPI to DND and more. I enjoyed the massage chair while I got my feet done and Yuni was very gentle with my pedicure. Overall, Royal Salon was great and you should definitely check them out :)

BEWARE OF HORRIFIC OWNERS!! Would be 0 stars if possible…read more When I tell you this is the WORST beauty salon experience I've ever had, I mean it. I have never left a salon sobbing until today. The extreme unprofessionalism, lack of communication, and complete lack of accountability from the owners was unbelievable. I had a 3:30 PM appointment booked through ClassPass at Grey Beauty Salon. I drove almost an hour to get there, only to arrive and find the salon dark, locked, and completely unattended. There was no sign explaining a different location. I called the number on my booking confirmation multiple times, waited on hold for "Gretel," and messaged the salon on Instagram. No response. I eventually found that Gretel had WhatsApp under the same number and contacted her there. She explained she was outside the U.S. and claimed they had texted me a few hours earlier saying the address on my confirmation was incorrect. The "text" had apparently been sent to the automated ClassPass number/message, so I never received it. Regardless, I had an event to attend and had already driven nearly an hour, so I went to the alternate location I was given: Royal Nails & Beauty. When I was two minutes away, an employee from Royal Nails & Beauty actually CALLED me to confirm my appointment and ETA. I arrived, checked in normally, and they clearly knew who I was. The stylist, Mirisleidis (I apologize if I misspelled her name), was AMAZING. She washed my hair, asked how I normally styled it, and provided the kind of professional service you would expect. I was even offered coffee. Everything was completely normal--until halfway through my blowout. A tall woman with a black bob approached me without introducing herself and asked if I was the 3:30 ClassPass appointment. I said yes. She then looked me directly in the eyes and told me, "Your appointment was CANCELLED." I was completely confused. Gretel, who I understood to be an owner/partner of the businesses, had specifically directed me to this location. Royal Nails & Beauty had just called me TWO MINUTES before I arrived to confirm my appointment. I had checked in, the staff knew I was expected, and my service had already started. Instead of trying to resolve the situation, the owner repeatedly told me my appointment was cancelled. I showed her my ClassPass confirmation and all of the messages proving what had happened. I even offered to rebook and pay the difference. I repeatedly tried to find a solution. She offered none. Instead, I was told that I was being rude and disrespectful IN FRONT OF OTHER CLIENTS AND EMPLOYEES. I was sitting there with half of my hair wet and half dry, after already driving nearly an hour and dealing with the first salon being closed and unreachable. Eventually, she told the stylist to only dry the top of my head so I "wouldn't leave with wet hair," while specifically warning me that it would not match the bottom half. Thankfully, the stylist was an absolute angel and did a great job drying my roots. I tipped her well because NONE of this was her fault. The most unbelievable part? I was later told that the appointment had apparently been cancelled while I was ALREADY AT THE SALON. The owner claimed she had informed the receptionist, yet I had checked in and received a confirmation call immediately before arriving. Again: COMMUNICATION. At the end, the owner told me this was not the place for me and that she did not want to see me there again. On that point, she was absolutely correct--I will NEVER return. It is such a shame because the stylist and staff were genuinely kind and professional. The problem was the ownership and management. Business owners need to understand that mistakes happen. What matters is how you handle them. Instead of acknowledging the obvious communication failure and trying to make things right, I was blamed, embarrassed in front of everyone, and left without a proper resolution. If you value your time, money, and basic respect as a customer, I would strongly recommend going elsewhere.