Avoid MFL Sliding Doors at All Costs - Dishonest and Overpriced! If I could give zero stars, I would. We hired MFL Sliding Doors to service four 10-foot sliding windows that are only three years old. Their technician arrived and immediately claimed that all the wheels needed to be replaced--without even attempting any adjustments--quoting us a ridiculous $6,000 for labor and parts. It gets worse. When he started on the first slider, he removed the existing wheels only to replace them with rusty, used ones from his truck to show us just how "bad" they were. Thankfully, we didn't fall for it and stopped the work paying $1,451 for the parts and labor ON ONE SLIDER. Feeling suspicious, we called multiple other companies, all of whom quoted between $200-$800 for the same job. Several experts confirmed that the wheels did NOT need to be replaced and that MFL flat-out lied to us. A simple adjustment and servicing would have solved the issue. This company is a rip-off, preying on unsuspecting homeowners with dishonest tactics and outrageous pricing. Do yourself a favor and call literally anyone else. read more

Technician came out and gave us an estimate to replace the glass in our sliding door. At the time of the proposal, it was told us that they would have to charge for two technicians to install the glass. When they came out to install the glass, there was only one technician and I asked if they would be taking the other charge for the other technician off and fixing the invoice. He said no because the other technician was stuck in traffic so I still had to pay for Him not to show up. It was also told me that after installing the glass that the track would be cleaned and it was not. After inspecting the technicians work, I noticed on the bottom of the sliding glass door. He had cracked the frame of the door and left the screw halfway out. I tried calling the shop three times no one answers. This evening when the sun hits the door glass there are several scratches in them. read more

Tampa Sliding Doors - Glass & Mirrors Near Me - Valrico, Florida

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Couldn't get the rollers on my screen door sliders to work properly. Two guys from MFL came out and without looking at the rollers told me the rollers needed replacement and it would cost $250 per slider or $500 to replace the entire screen slider. I called Tru-Bilt home improvement for a second opinion. Two guys came out, lubed and readjusted the rollers and now they work perfectly. The guys didn't even want to get paid so I gave them $20 for lunch. read more

I STRONGLY advise future clients to PLEASE READ THIS before choosing to do business with this company. I was gracious enough in being patient to receive a response from this company for two months but they did not have the decency to response back. On Sunday, September 29th 2024, my parents had a technician (Efi) from MFL Sliding Doors come to get an estimate on a sliding door they was hard to open due to the track. The technician Efi told my parents it was $375 for the craftsmanship and the replacement roller $125. The technician did NOT provide an estimate with those two amounts but my parents were under the impression it would cost $485 ($500 was their budget). Had it been over a thousand dollars for the repair, my parents would not have moved forward. The technician did NOT inform my parents that it was $375 PER DOOR nor did he say it was $125 PER ROLLER REPLACEMENT. Roller replacements on Amazon are $17 to $20 bucks. We could've shopped the parts ourselves and provided those (because on the invoice emailed: 4 roller replacements $500. This company, which I'm shock if they respond to this review cause again, Mr. Guz Paz --- owner/manager according to BBB --- emailed to my email stating he'll get in contact with his superior regarding a refund yet radio silence but more regarding that later, I patiently waited for a response before posting a review.) In addition, $37 was the SS track cover. It was AFTER then technician was finished did he THEN say $37 a foot for the track. On the invoice, QTY is 16 that's $592. No invoice was provided on paper or an iPad to show the breakdown of everything after the technician removed the doors to examine what was needed to be done. Efi verbally told my parents it was $1787. Now, when my Dad puts his card in to pay, THEN the technician mentions that there was a 4% service fee. 4% service fee is $71.48. In the email I wrote to them (cause when I did not get anyone on the phone, I sent an email). I mentioned that at my job, we informed customers paying by card there's a service fee but cash or check no additional charge. It's courteous in letting clients know. In addition, I commended the job the technician did in my email but stated he failed to inform my parents the total cost. He simply could have said: "Sir, Ma'am here's the breakdown of everything. The total cost to complete the project today is $1787. Is that within your budget?" In my email, the price was like for a new siding door. I said due to the experience, I believe $750 should be charged alone and the other fees waived/refunded. I finished by mentioning I'll be available to discuss at 5:30 that day to resolve the issue. Now, when Guy called, he said he was very shocked by my email because Efi is one of his best techinican. We decided to wait to his technician was free and my parents being home for all of us to discuss on the phone. Let me say the discussion was very intriguing and I wished so much that the cameras in the house was working to have it all recorded. Guy mentioned language barrier and how my parents may have misunderstood etc. We're from a former British ruled country that spoke English....if a language barrier was an issue with the technician then someone else should've accompanied him. I've attached a copy of the invoice and my email I wrote to Guy after our discussion. In addition, a screen shot from him sent the following day (October 2nd) stating he will get a hold of his superior (remember I mentioned earlier that BBB shows him as but the owner/manager...so what superior did he need to contact?) and then give me an answer. No response. Okay, I sent another email on November 24th stating I heard nothing and will proceed with my review. However, I decided to give this company another chance because I really wanted to end things on a positive note. No response. And I'll be shock if I receieve a respond back now but it's late for that. They probably thought I forgot but I didn't. And I'm sure they'll try to spew some lies about my review being not true and it'll hurt their business etc. Read here, Mr. Guy Paz, a response with either yes or no was all I wanted. You did not have the decency, the common courtesy to respond back. It says a lot about you and your company which you know exactly what you're doing is scamming people. You don't care about building a good rapport with clients, you just care about the money. Learn to have integrity. I strongly advise anyone deciding to have any projects completed by this company to have them provide you an invoice with a full breakdown of everything BEFORE moving forward with them. I do not want another family to go through what we did. So please ask questions, write notes down, record on your phone the dicussions, take photos, save emails etc. Please. read more

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So they came out to determine the parts necessary to repair my Hurricane Helene damage to my windows. So after removing a couple of the balancers to identify the correct parts. He said it was going to take a couple weeks and that was 12/31. So I called 10 days ago and a guy said he received the wrong parts and they should be in soon. Yesterday I called and was told they hadn't received any parts and they would attempt to expedite them. So I called the manufacturer and I was able to get the original manufacturer parts in 3 days! I called them to get the deposit refund and they said they wouldn't give us a refund for the parts (THAT THEY STILL DON'T HAVE). So I will be taking them to small claims court and BBB , Google Reviewer and I will have my fellow REVIEWERS spread the Word. Don't waste your money and time doing BUSINESS WITH THESE people . read more

DO NOT USE!! Horrible work. Bad customer service. You will regret. Over charged. Installer did horrible work after waiting weeks for him to come back out. job not completed. Installer competly clueless. Made a mess & even used stugf we had laying around the house to try & do patch work. Company does not care. Should not be in business read more

Had them come out for an estimate to repair the bottom track to keep moisture out. Guy literally tried to say 4k and probably needed new door. Brand new house and door is 3-4 years old. Told him ok thanks for your time but I'll go in a different direction. He left and proceeded to call me 20 minutes later where o didn't answer. He then showed up again at my door and when I told him I'm going in a different way, this is his response when I closed the door. Run. These are scam artists and upselling. Plus he told me fuck you on camera. read more

Rip off. One big sliding glass door where they ONLY replaced 2 wheels. The track was perfect and clean. 30-40min of work total. $375 to take the door off the track and do the work, $100 each roller (2), $10 for screws & 2 min vacuum, $23.48 (4% fee) for using a credit card, $44.23 tax. The initial quote for all 4 doors was $275 each door (1100), $400 for 4 rollers, plus everything else. read more

Too expensive! The tech is was friendly and efficient but I feel, I paid too much for a job that took less than an hour

They charged me $150 just to show up and inspect a leak in my window. I paid it. I had to provide the ladder and their tech said the window needed caulking. He said he could do it for $400! I told him I'm not a dummy he could take advantage of for $20 caulk and my ladder. He called the manager and they changed their tune to $200. Again, taking advantage of me. I told him I'd handle it myself. They wanted that charge on top of the $150. These guys are crooks. read more

Great job with making an appointment. Told them on the phone it was a Christmas present- do not quote to the house owner, please call me with quote and then another call to me to pay via Zelle. Person taking my order said they were between 180-1000 to replace, depending on the rollers. I asked what rollers were 1000, he said custom rollers/door. I thought maybe 200 for 2 standard size, builder grade patio doors. NO call with a quote to me. Gift recipient called me when work was already started and said it would be 600. ( also had a valpac coupon for 55 off). No call to myself to pay when completed, gift recipient paid- total cost 665. ( so $720 total cost). I now know why they have to give coupons in Valpac. A year ago paid 180 for triple extra wide sliders at my own house. I should have read Yelp Reviews...... read more

Rip off, I believe I was taken advantage of. Called on them as I didn't know anyone in the area, I was horrified when I was given the bill, I could have put in a whole new door. My bill was over $2500.00!! The labor alone was $850.00, 4 rollers charge were $660.00, SS track cover $880.00, new door lock $145.00. The installer was at my home for 2 hours. Then the installer said if I wanted to tack on a tip it would be good!!! Don't get me wrong, he did a good job, but the labor alone should have been his tip!!! Out of the kindness of my heart I added a tip. Ladies beware, I am now in charge of doing fixet jobs on my home and not liking it because of things like this. To me you are a target. If you paid by credit card there is now a fee, check or cash!! who has this kind of money laying around? I needed a job done, it got done but at my own high expense. I got took!! And things aren't bad enough when things like this happens. Money is tight and this can't be made up. KRFL read more

Saw add in Val-Pak.. The person they sent for a quote was a nightmare.. No Clue what he was doing. Could not understand much of what he was saying.. crazy prices.. 200 to rescreen window.. They take your rollers off windows to take to somewhere to make sure they can be fixed?.. You think what would be holding my window up/secure with no rollers/track and for how long will they be gone? Be 300 a window for labor.. and something about they may brake glass..All this with no notepad or measurements of both windows.. He could not had left fast enough.. read more