Do not give this place your money! I change my mind 5 seconds after running my card and they…read morerefused to cancel the transaction and are still refusing to 3 days later to give my money back! About 5 sec. after paying I felt guilty for spending $126 on tanning (way too much) and asked her to cancel. She refused. Now manager is also refusing to give my money back! Sick to my stomach that I may lose that much money.

Great girls, they helped me figure out my bill and told me all about Red Light! Had me upgraded and…read morelove it so far :)

Though pricey compared to other offerings in the area, the hours, beds and cleanliness make this…read morepremium worthwhile. I have mostly positive impressions, I was surprised with a free unexpected upgrade on my birthday, and reception staff has generally been friendly and competent with a couple of exceptions. I don't care for the fact that individual tans you buy expire after one year. Also on my initial visit to this business I was extremely clear about what I was seeking, conveyed this to the rep, but she was relentless in telling me I needed an unlimited monthly membership I didn't want. I left that day repocketing the hundreds of dollars I had every intent of handling over. I returned for the beds and hours. I didn't use 1/3 of the tans I bought the first year, so asked reception if they could work with me on a new package or if I could speak with management. She referred me to email management, but stated it was policy that no name could be given to me for whom I would be working with. I've corresponded with "management" and still have never received a name of the manager I've dealt with though I asked for it, but they asked me for my name and DOB. "Management" did, however, credit me the tans for this year which I appreciate. Today a bed bulb and one of the four facial bulbs was out on the bed I was assigned. The receptionist when I exited expressed they'd had a technician working on it, so a known issue. I asked for an upgrade to be put on my account for the uneven tan, and she was hesitant. I decided instead to email "management" to request personally. "Management" advised me that beds do have issues especially during the busy season, but did provide the credit. I feel it's pretty obvious to state to me that issues can occur, an apology would have been better received. I've never had to wait for a bed no matter when I've come. All things considered, I would definitely recommend this Albany Tan Republic for the generally consistent quality service and product provided.

I'm so disappointed and quite frankly disgusted with how the spray rN came out. The girl was a twit…read moreand had no clue how to even turn the machines on. I followed step by step instructions from her and the picture on the wall. I don't think the machine was properly cleaned. There's no way, it was like an old spray can that was clogged. I now look like a paint by number with all the dots and super splotchy. I'm so embarrassed. I was supposed to be getting married and now have to put it off due to this. I wish I could add pictures. But I will somewhere. DO NO DO THE SPRAY TAN OR DEAL WITH THE YOUNG COKE BOTTLE GLASS WEARING TWIT. on top of the horrible experience, I was also refused a refund. Needless to say I won't be going back.

I like this place.... the staff are always so cheerful and kind. I like the fact it's not so high…read morein price as well. Kindness beats any tan republic corporate mumbo jumbo. I also love the packages you can get..... Thank you for being so awesome!!! See you soon Jesssi

I LOVE the new tanning salon, Beach Bums! It's the only one in town that ONLY does tanning! It's…read morealso the only one that has both stand up, and lay down beds. The bulbs are all new, and work great to get your tan on a lot faster! The "beach/Hawaiian" theme is awesome too! Angela and Brittney the owners, are the best. Both super sweet, and professional!

Rude management and not professional at all in any way just a nasty environment to be inread more

I love the staff here and they have the best prices in town for tanning! Beds are always very clean…read moreand nice.

Relaxed atmosphere. Staff are great, helpful. Clean environment. Lots of product options. Love that…read moreit does not require an appt!

This place is amazing! I don't tan often but a friend recommended Tanner's Paradise. Madison…read morehelped us and was very kind and professional. The bed (#12) was huge and super clean and there was a chair in the room. My skin looks amazing and I received the morning discount! I highly recommend Tanner's Paradise.

Very poor customer service. If I could find a lower rating, I would. Slow to acknowledge any wrong…read moredoing. When they did, they claimed it was their busy season. Two people in the reception area isn't busy. I'm sorry but was poor business. And the way they talk to people on the phone.... shame on you

I recently bought a tanning session, unfortunately I had some trouble using the machine and it…read moretimed out before I could use it. Luckily Maddie and Tristan were so sweet and let me get my session back! They are awesome!

I just left the Gateway location and the girl working was killing it…read more I didn't catch her name, but she has short blonde hair and impressive eyeliner. Everything that could go wrong, went wrong. She had two young girls asking her a bajillion questions while they were fully aware that people were waiting behind them. Then the computer crashed or her server went down or something, just as the place is filling up with people getting off work and wanting to tan. Then the beds shut off in the middle of sessions. And the entire time this was happening, she was alone. The fact that she not only kept her cool, but remained apologetic and kind was incredible. I've been in her shoes a million times and I know how stressed she must have been with everything falling apart around. But she did amazing. TR desk girl, if you're reading this, I'm so sorry that happened to you. You did great in a very stressful situation and you deserve the strongest drink when you get off work tonight. For anyone reading this and wondering why I'm giving this place 5 stars when it seems like nothing works... I've been coming here for a few years now and this is the first time there has ever been a problem. I've never once had issues with the beds not working, everything has always been very clean and the customer service is SO much better than any tanning salon I've ever been to before. Today was very much a one-off situation where there was clearly something wrong with their system. If you're looking for a tanning salon in Eugene area, you really should give tan republic a try.