This place is full of BS And they are looking for a money, grab it from your insurance company Brought my car in and they told me the car was totaled and well over 10,000 to fix ended up taking it to my auto body shop in a small town that charged me under $2000 they did a great job and had me out in under a week. I do not recommend this place, unless you feel like getting ripped off read more

Tansky Advance AutoBody is highly recommended for any auto-body repair work. They are also a Toyota certified body shop. Repair estimates are very reasonable and wanted to make a call out to Shawn Smith Who's the body shop manager. Great customer service and amazing work. The fact that you have a transparent window to see the body shop workspace from customer area talks about the level of quality of work they do. read more

I got a front bumper cover replaced. Mike helped me get a Toyota brand, and only charged me the after market price. He was very quick with the repair, and even with the repair being Toyota Certified, it was cheaper than 2 other places that I got quotes from. The car looks wonderful... I'm as happy as I can be given the situation :) read more

This company fixed a dent in my vehicle, and did not overcharge me. Thank you for the straightforward advice and for your convenient location. They even offered my a free shuttle to help me out. Great job and flawless workmanship. Thank you again. Keep up the good work for the neighborhood! read more

During a trip to NYC, I took my family here. The outdoor Jeep course by the entrance was incredible! It was a true off-road experience. It convinced my wife that she wants a Jeep and she's not the off-road type. We did not do the Toyota drive experience, since I have a bad neck, it's a big whiplash event waiting to happen. We visited so many car brand areas...Acura, Lincoln, Cadillac, Jeep and Chevy. Very impressed with Acura and the new MDX. Kids want to come back next year, so we might be making this a tradition. read more

They did a great job on my car it looked very good. My car was only one year old $12,700 worth of damage they made my car look like new. Are used Toyota parts. Thank you Tansky read more

Took 9 full weeks to finish repair on a corner rear-end collision. That's after they delayed my car twice with no notice. I had to actually call the day I was supposed to pick it up to be told that it got delayed. This happened on three separate occasions In addition, their tech never responded to my calls or emails during the two weeks they had delayed the car. I've never dealt with such unresponsive service at any shop or dealership anywhere. To their credit the car turned out looking great, almost like new, but it should not have taken nearly this long, and the communication was utterly horrendous. I'd recommend taking your business elsewhere if trying to get your car fixed in any reasonable time frame. read more

The FIRST BUYING experience was super. The second, the dealership was barely so-so. Here's the thing -- when I bought the first car, they represented what the service contract would be and that has not been the case. I've called the dealership three times to ask someone to explain to me what they meant when they went over it. I just need clarification. Not only are the people who "know" "always "in meetings," they have not returned phone calls. One gentleman promised that he would find out for me what was going on -- nothing. They're good at getting your money once. Don't rely on them AT ALL for good customer service after they've got it. read more

2006 Camry towed in for not starting. Diagnosis- key synchronization bad. Tried to upsell very expensive maintenance not required at present time. Paid for repairs made and came back the next day to retrieve Camry with another person. It would not turn over, battery was dead (was a Toyota replaced battery still in warranty). Called about non starting the next day and was promised that if I returned key at noon, it would have the battery replaced by Saturday 4 pm. I did so, received no call that it was ready. Monday I was called and told the battery was fine, I related that it would not crank the engine and the service advisor said "We'll check again" Then called back and told me the key would not open it, I told them to keep trying that was indeed the key to that vehicle. Later I received a voice mail saying the battery was replaced under warranty. I was lied to on three occasions, the first time when the initial diagnosis was made, Service Advisor said battery tested fine. Second when I was promised the battery would be replaced and ready by 4 PM on Saturday and third when the Service Advisior said they would check the battery again. Automotive batteries do not go bad overnight, I had related that the battery was low and needed to be jumped to attempt to start prior to having it towed in. To miss checking the battery on a a vehicle towed in for not starting is to miss a major part of due diligence in diagnosing the problem with any vehicle. Trust is something that a business tries to build with potential customers by public imagery and testimonials but is lost on an individual basis in an instant when a lie, misdeed or omission is discovered. read more

I highly recommend Tansky's Auto Body Shop! I received the best care and expert service from the entire staff. Mary who answers the phone was so kind and professional, Tim who provided estimate was very knowledgeable, provided a very fair estimate- much lower than other shops I went to. Thank you for a timely and painless experience! read more

After I had a horrible experience at Toyota West in Columbus, Tansky took me in and provided a new 3rd Gen. Prius as a rental!! They were willing to replace my hybrid battery with a refurbished one instead of a new one (West refused to do this and put up a huge fight about it.) THANK YOU TANSKY TOYOTA!! read more

Was sent here from another dealership to have my Scion worked on. I had extended warranty and all they had to do was work on the transmission and get my car back to me. Between the original dealership where i bought my car and this dealership it has now been 6 weeks with this been being week 4 with Tansky Toyota. Granted, it takes a couple days to get a hold of the insurance company and get authorization to work on tihngs, but come on, 4 weeks?! The tech who is assigned to my car hardly ever returns my messages and there was a day where i called his phone as I'm walking to his office, he's sitting there playing on his cell phone rather than pick up my call. Real professional right there. If you ever get a guy named Eric, take your car somewhere else folks! read more

Called to get a quote on a rear axle seal. Was quoted a price 100% above 2 other shops. I would prefer a Toyota dealer do it because of the quality of repair, but when I asked the tech to break down the price for me, he wouldn't do it. Once I explained to him that I knew what was needed and didn't understand the high labor/parts costs he gave me attitude and said I should probably take it somewhere else... which I'm now happy to do. read more

I requested price quotes on Corolla, Elantra, Civic, and Sentra from almost all Columbus area dealers over the net, and decided to get a Corolla for low price and reliability. Tansky's was the first to set me a time for visit, and committed to match the quote I got from Germain. Well, there of course was some at the spot haggling still to be done but they eventually did match the price promised, and I was very satisfied with everything. Well, that was before the finance guy kept pushing me to buy this and that for extra for tons of money, and eventually made me swallow the GAP insurance whereas I could have gotten it for so much cheaper from my insurance company. When I picked up the vehicle, everything seemed fine until I checked toyotaownersonline.com and realized that they did not perform the stuck accelerator recall service. So in 2-weeks time, I was back at the dealership, although the service was no hassle. Just out of curiosity, I checked a few other in-stock vehicle VINs randomly and realized that Tansky's simply do not perform the recall on in-stock vehicles!!! Are they nuts? The bottom line is - 1. I recommend Tansky's for the price. Check price first, and they will negotiate as long as you stick to your gun. 2. Do not buy absolutely *anything* extra from the finance department (the guy who does your paperworks). It's all rip-offs. 3. Before taking delivery of the vehicle, check toyotaownersonline.com to make sure that your car doesn't have an open recall. Make them perform the recall before pick-up, if needed. read more

Now, I can't vouch for their new car sales department, but I -can- for their used/pre-owned department. Back in 2006, I drove a POS Olds Cutlass Ciera that my father had to work on at least once a month, be it to replace the CV joint, the temperature gauge, jimmy rig the cig outlet, install a button so the wipers will work...you name it, I'm sure he fashioned something to fix it or did...for the time being. To make it short and sweet, I blew the car up. Temp gauge malfunctioned on my way home from Dayton, thermostat locked shut thinking the engine was cold, but it was so hot, the gaskets fused together and of the 6 cylinders, 4 were firing as I smoked into Columbus. I decided at that point that I wanted something pretty specific in a car--I wanted an import with good gas mileage, a 5 or 6 speed manual transmission, I wanted it to be either white or black, clean, no external damage, and a nice paint job. It had to have 4 doors, and idle quietly enough that 1, it didn't blow my eardrums like the Cutlass did, and 2, I could sneak up on my little sister after school and scare the bajeezers out of her. Mike Garvey was the Internet sales guy at the time, and when I wandered onto the Tansky Toyota lot, they simply put didn't have what I wanted. There was a green Jetta with some electrical issues and a Celica soft top that was -OK- in my book, but ultimately, I left poor Mike with a phone number and a big long list of what I wanted with the minute hope and prayer that something would roll onto their lot as a trade in. In the next week, I received a thank you card from him for stopping by, and a courtesy voice mail to let me know he hadn't found anything yet, but that he was keeping an eye out for me. To me, that was above and beyond anything I'd ever expected from a used car salesman. The week after that, I was sitting in the middle of my Sociology Class at OSU and my phone started buzzing like crazy. I left the hall to answer it and Mike sounded all excited saying the, and I quote, "Perfect fit for you" just rolled onto his lot as a trade in for a new Camry. He said it was a white Honda Civic LX Sedan, 5 speed, and that it was in impeccable condition. I scheduled an appointment for that weekend, and he'd kept the car back in the service bay the whole time rather than on the lot so I could see it first. Well, he was right. "Eryss" as she's named now, was the perfect fit for me, and to this day is still one of the best investments I believe I've made. The previous owner had put a lot of obvious time and effort into keeping the vehicle clean, maintained, and aesthetically pleasing. It had a triple clear coat over the standard stock paintjob, and all of the little knicks and scratches that scathed the front bumper had been cleaned, sanded, primed, and touched before re-sealing. The interior's dash was leather and supple--the previous owner had made it a point to keep the leather oiled. There was a newer sport clutch installed, and there were new Toyo Tires with the warranty information in the glove box. Maintenance records were meticulous in the manual, and the Carfax was clean. The carpets and seats were clean, and the previous owner had been a non-smoker, which was a HUGE bonus in my book. The trunk was clean, the spare had never been used, and all the roadside tools, jacks, etc were neatly organized. The dealer admitted they hadn't done much to the car to prepare it for sale, and lowered the 'list' price of the unlisted vehicle accordingly. I never felt pressured by Mike to buy it, but I feel like he was more concerned over whether or not the car would be sufficient to my needs, which it turned out it was. At the time, I didn't know how to drive a manual, and since the dealership is RIGHT off of Sawmill, he was patient with me while I scheduled for one of my parents to look the car over, too. After fighting with my father over who would actually get the buy the car (him or me, lol!) I finally won out and I brought the car home on June 19th with no money down, Tier 3 financing (my credit was great for my age, but eh for financing, but still got 11.95%) and with tax title and licensing, a little over $11K. I even got $200 trade in for the blown up Cutlass! I really wouldn't have been able to do it without Mike's help and assistance above and beyond what would normally be expected. As far as I know though, he no longer works there. :-( Tansky's was great, and from what I gather, their salespeople are really laid back and understanding that if you come onto a lot, YES you're looking to purchase a vehicle, but IMMEDIATELY may not be what you had in mind. I've ushered 3 people into Tansky over the past 2 years, and I know that 1 of them bought a car there. They don't ruin the back of your car with applique advertisements, but if you keep their plate frame on, you get free washes when you stop by. I -HIGHLY- recommend this dealership!!! read more

Was in a fender bender and this shop was preferred with the other driver's insurance. They offered good quality and service, delivered as promised. Would recommend. read more

My parents needed some help when looking for a new car and were treated like royalty at Tansky Toyota! The staff was very kind and helpful, they made sure all of their questions were answered to their satisfaction and took the time to give them quality customer service. Way to go Tansky! read more

Bought three cars from this dealership. Sales are nice and service department is great.

Service dept is working very hard to solve a difficult problem.

Had a very pleasant experience looking at a few cars there. One of the sales people (John) met us outside and was VERY helpful. We accomplished all we needed to accomplish in about 20 minutes. Got all the information we needed without being pushed to make a purchase. read more

I purchased a 2011 Toyota Sienna from Tansky in October 2010. It was a very pleasant process and Korey Law was very helpful. I have been taking my minivan to Tansky for regularly scheduled service (I now have 45K miles on the vehicle) and have been very impressed. While my service representative has changed a few times, everyone has been very helpful and the prices have been very reasonable. And the recent remodel is wonderful -- I can work in comfort while my car is being serviced. I have several kids and they always give me a candy bar for each one of them too! read more

I've taken my car here twice for yearly servicing and have loved my experience. I generally schedule an early Saturday appointment and drop my car off the night before. The last time I went I requested an inspection. Of course, there was a long list of things that COULD be fixed. I told them I simply could not afford all of that work and they were very honest as to what really needed to be done (safety concern) and what could wait or was simply cosmetic. They talked me through each service that needed to be done, why it needed to be done, and what it meant for it to be done. I really appreciated the extra time taken so I could understand what exactly I was having done. If you're worried about long waits, I would recommend just dropping your car off rather than spending time sitting in the dealership! Also, if you choose to walk-in, remember that scheduled appointments will take priority even over a simple oil change. read more

I wasn't excited about getting body work done because my Yaris has 150k+ and the only reason for my keeping it was that the loan is still being paid. It needed the repair though, and Tansky didn't make it cost more than necessary at my request. A welldone job because the car looks better and drives a little better too. They took less time than expected too. read more

We are a 2 Prius family and Tansky has been superb with service and sales support. Recently, one of our cars needed to be in the shop for an extended period and a loaner car was offered. Also, with the purchase of the newer Prius Plug-In, the salesman went above and beyond to find the color and package I wanted, which required a national search and then expedited shipment to the Sawmill location. I will continue to purchase my next cars from Tansky - very satisfied. read more

I just had my car in at the service department this past week for some recalls to be addressed and had them perform my 85,000 mile service at the same time. I was informed of additional work that needed done on my car, which totaled close to $1000. I ended up taking my car to a great mechanic my husband uses as their quotes were ~300 less. I'm sure glad I did. One of the parts that Toyota said my car needed repaired, my car didn't even need! I have gone to Tansky for service before on my car and I am starting to wonder what other things I have paid for that my car hasn't even needed. I will continue using my trustworthy mechanic in Grove City instead of the service department at Tansky. read more

My previous lease is ending soon so I wanted to get a prius within a week. My husband also wanted to purchase a car. We told the salesmen Joe what we wanted. I was also very specific with the interior and exterior color. Finally we worked out all the numbers and asked if we could come back in 3 days to sign everything. I also left asking "if you don't have it on the lot you can order this vehicle for me" I was reassured that could happen. After a few days of my husband working on a monthly budget to see if we can afford two new cars- we went into the dealership with our checkbook on our scheduled appt. Joe told me that the color I wanted was not available at all. I told him I went online a month ago for fun and built the prius I wanted and the website let me choose those colors. After he went back and forth to his boss; he came back and said he was wrong. That color is available but not on the lot and we would have to pay $7 extra per month for them to order that car. Sure- $7 doesn't seem much but multiply by that by 36 and it equals out to an entire car payment! I went to Roush Honda a few years ago and the salesmen was helping me choose colors and wanted me to be happy. There was no extra cost because selling cars is their business. My husband and I found it absurd that they were going to charge us even more (even though the numbers were already done a few days ago) just for getting a car. Obviously all they want to do is sell cars on the lot- they are not willing to get you want. I found it to be poor customer service. When I asked to speak to the manager- he refused and said I already talked to him. Why can't we talk to the people deciding numbers? I feel like there is a loss of communication. Did the boss even know that Joe promised me a few days ago that they could order it? It was all to fishy too me. That day they lost 2 car purchases and gained a bad review. read more

They did a great job on my bodywork and also, as a bonus, cleaned my car inside and out. It looked great when I picked it up. They were also very quick and were done ahead of the projected time frame. read more

My husband and I narrowed down our search to an Accord or Camry. We LOVE our Honda and have owned 3 (1 new and 2 used). We decided to go with the best deal. And, by far we got the best deal at Tansky's Toyota. Immke Honda was just not willing to budge. The customer service at Tansky was really nice. Korey took care of us, was not creepy and was not pushy, and Kyle his manager was willing to work with us on price. And the finance guy was helpful and nice. read more

The best car buying experience I have ever had. If you buy a car here, ask for Warren Mead. He is by far the best,--patient, no high pressure at all, knows everything about the cars. read more

Terrible customer service. Rep was Tim Johnson. Initial call for scheduling went to voicemail and call was never returned. Second attempt reached him at his desk. No apology for unreturned call. He requested insurance estimate and I emailed it to him specifically asking for confirmation... no response. I dropped off keys in drop box on a Sunday... no acknowledgment of receipt. No calls for updates on service status during entire period. Called them two days before original time estimate and told ready next day... no calls next day. Called the day after 11am and forwarded to Tim again. Told it was finished night before. No apology for not contacting me for notification of completion. From beginning to end, all communication for the transaction was forceably initiated by me and otherwise my car would probably still be sitting there with me having no idea what was going on. Pathetic. read more

Had my Toyota repaired in December. They did a terrific job on the front end damage from an accident, and replaced my rear bumper cover (due to a different incident in a parking lot). The paint was matched perfectly, and they did a really thorough job of checking out all the internal damage to my vehicle, so that it was back to brand new! The insurance adjuster gave them an estimate and they did find a few other parts/work that were needed, and documented that, provided photos to insurance co for the additional work. They gave me an estimate as to when my vehicle would be ready after all the parts came in - and actually got it done earlier! Both the manager and the person responsible for working on my vehicle were very pleasant to deal with and explained things to my satisfaction. I am totally satisfied with the results of their repair work. I hope I never need body work again - but if I do, you can be sure I would not hesitate to come back to Tansky. read more

Went for a oil change and waited for 2 hours to only find out that they had not pulled in my car at all to change the oil. The guy said they had to get a part which I had this appointment schedule 2 weeks in advance. I left the place with 2 hours I can't get back. Time waste very unprofessional people. read more

This is my first time doing service at Tansky. I really appreciate the way they have customer service. I love to go there and suggest others to do try it once. read more

Toyotas are great. Tansky sucks! But just to be fair, they did have the best price for my car. I gave one star for the price. I requested a quote through Toyota.com, and they were the last to send me the quote. That's after Toyota asked me if I received the requested quote and I answered that I didn't. Buying a brand new Toyota could have been from anywhere. I asked quotes from everyone and asked everyone to compete. Tansky won. Bought it from them. The first time I walked into Tansky to look at a car but wasn't ready to buy, the salesman treated me like shit. On the day of the purchase, the sales rep was alright. It was a different rep. The paper work is misleading. I guess they are used to people not reading anything and just signing with the excitement of the car purchase. They basically asked you to give up your right to privacy. They state that they would sell my information unless I request another form, fill it and request them not to sell my info. BE VERY CAREFUL ON THIS POINT. And of course, they unnecessarily runs my credit. I specifically told them that I wanted to apply for Toyota Financing, but they had to run their own credit check without telling me. Not that I mind, but I just HATE the fact that they would just lie to me and think that they would get away with it. If they had told me truthfully, it would have been okay. The paperwork guy was something else too. Imagine a guy who's full of himself and is trying to sell you something with very little interest in you or your purchase. But at the end of the transaction, they did mention over and over again that they would like to have the best review on the Toyota Survey. And they sent me a letter for that too. They know next to nothing about accessories for your car. So, don't even bother. They will recommend you to another horrid place, Columbus Car Audio and Accessories, to get accessories. To sum it up. I love my Toyota. Tansky had the best price this time around. If the price was the same, I'd buy from some place else. There were a few nice reps from Buyers and Germain. read more