I have had messages all around the world. I have to say... this was the BEST message I have EVER…read morehad!!! Ask for Wendy!!

After reading all the 1comments ... they described my entire experience to a T. They did…read moreaccommodate my early arrival and saw me as soon as possible.They massaged roughly 50% of the time over the sheet which caught me off guard. They kept walking in and out the room and talking to each other as well. Upon leaving they asked how much I wanted to tip and I handed her a cash tip. She kept asking if I could add more on my card. I told her I gave her a cash tip there is no need to add more on my card. She kept saying it was mandatory to tip more than $25 and that it is listed on the website. (Which I can't find) I was immediately shocked and repulsed by her demanding I tip her more money than I already did. Utah Division of Consumer Protection needs to look into this place immediately regarding their tipping practices. --------- HI ANDREW (manager) 1) your responses on your own company's page to client that support your business is horrendous. A true proud business owner would take a moment to apologize for the experience and take the honest feedback from your clients. 2) a liar ? Every other comment is stating exactly what I have described in my experience at your business. 3)no one confirmed my payment with me. They confirmed my name and what time, then showed me to a room. I even tried handing my card over to the therapist upon leaving and she was confused and immediately asked me what I wanted to tip. I had to confirm on my own that the payment was processed by checking my banking app and she kept begging for a better tip. 4) DEFINITION OF TIP : A tip, or gratuity, is a voluntary, additional payment of money given to a service worker (such as a server, driver, or barber) by a customer, in recognition of service performed........hence I only tipped what I felt like the service was worth considering what was performed and the many interruptions during my service. 5) I did not request a therapist. I made a reservation online and there is no request for a certain therapist on there. It says : Swedish massage - with j massage SLC. It's just a coincidence that your highly requested therapist was the one to do my massage. 6)correct I did not hand her a $25 tip--- I stated above " she kept saying it was mandatory to tip more than $25 " 7) Please review your footage in your lobby because we all know it's being recorded as you have iPads set up in every massage room showing the front counter. She said " MANDATORY ". 8) just a suggestion : hire a front desk person so your staff is not constantly running out the room during a TIMED service.... if your staff is demanding a certain amount for a tip you can actually add automatic gratuity so your staff and clients aren't running into this issue. Thanks for your unprofessional response and unsolicited phone call.

I've been going to Basalt for over a year now, and this is my favorite spa in Utah! Even more than…read morethen ski resorts, seriously. Hayley is a phenomenal esthetician and is so personable, genuine, and easy to talk to during our facials. I leave the spa so relaxed and my face feels amazing after all she does. She always gives me skincare recommendations after our session, and truly cares for her clients. I will be moving out of UT soon, and will miss going to this place. This spa is a bit more $$$, but worth it every time. All the staff are so nice and welcoming and I would highly recommend!!!

My wife and I came for some hot stone massages, not really knowing what they entailed…read more Turns out, while it was of course relaxing, I think both of us would have preferred a more traditional massage. In the stone massage, they literally only massage you with the rocks. No hands. So it wasn't really as relaxing as we had hoped. However I do not think this is a reflection on the quality of their business at all. Just a personal preference. Both massage therapists were super friendly and professional and the other staff is always so nice as well. Both my wife and I will 100% be back to try out more of their services

I came in with an intense knot in my trap and going down my back. Donna Mae was more thorough and…read moreworked through every knot from varying angles of pressure. I've had 40+ massages and this one was easily the best I've experienced. The tension and soreness I entered with is completely gone. Aside from the phenomenal massage, Donna was also a great conversationalist and I thoroughly enjoyed the 90 minutes spent together. I could not recommend her enough.

Donna May gives the best massages ever, SLC is lucky to have her. She is super intuitive and…read morepinpoints the right spots to massage at the perfect pressure. Highly recommend a massage with her.

The massage was fabulous. Just the right amount of pressure. Communication is lackingdue to…read morelanguage differences. I had to wait an extra 30 minutes but it was worth it. I didn't go here for a luxury spa experience, but if you close your eyes and listen to the relaxing music and try to relax yourself, you'll get it.

I've been back a few times and another therapist (didn't catch the name) has worked on me. She was…read morejust as good. I'm a regular now.

WOW! Danielle is such an amazing intuitive that can guide you through deep rooted therapy to bring…read moreawareness to things you that don't serve you. I highly recommend booking a healing massage session with her.

I highly recommend Dasmo massage. I've seen Dani for years and she provides a wonderful massage!read more

My go-to place for massages when in Salt Lake! Been going for almost a decade and I make it a…read morepriority to get a massage every time I'm in town There's a reason they're booked out far so always make reservations further out than you think. I made a couples massage reservation weeks ago. Hot tip: they do 15% off sales a few times a year so get on their email list and buy a package since they don't expire. We got their Kura massage and they were able to get us in the same room. It was so relaxing and every time we go, I always regret not getting the 90 min massage. My massage therapist Kierstie was incredible! I mentioned my neck and upper back pain and she perfectly focused on them and the surrounding muscles to loosen all the tightness. My husband had Heather and he said she was great too! The massage beds at Kura Door got a big upgrade years ago to medical beds so you can get maneuvered into positions that are more optimal to get certain muscles. Ugh! I can't love this place enough. It's peaceful from the minute you walk in. You're escorted to take your shoes off and shown the dressing room to change into your robe. The waiting area has warm water, dried fruit, cold water and teas that are DIVINE! We didn't get a facial but in past times, I generally always get one.

I loved my experience with Kura Door yesterday! Shout out to Cosette (highly recommended for the…read moreSamurai Massage) and Alexis (highly recommended for facials in general) - these ladies made my day so relaxing and wonderful. This cute facility is tucked in the Avenues neighborhood and while there isn't a ton of parking in the lot, it's not too difficult to find a spot on the street within a reasonable walking distance. The staff was really nice and the facility was clean and sanitized - both big wins in my book. There are also lot of different offerings to be customized to your liking and you can spend time at the steam room or quiet rooms with light snacks, water, and tea options. I loved every minute here and can't wait to go back!

I've been to ling spa multiple times now and I gotta say this is my favorite spa! There is a bit…read moreof a language barrier but The lady who works here is very professional and knows how to find your points of stress. Every time I've gotten a massage done here I've feel completely rejuvenated. I almost question myself writing this review because I like the quietness of this spa and I worry this review may make it more difficult to get an appointment here at ling spa.

I was just visiting the area. Good massage and reasonable price. I like that. Busy establishment…read more Clean.

I would highly recommend this place! That was the best massage I have ever had and I get massages…read moreoften. JJ was super sweet and did such a great job!!

They did awesome massage. I was so relaxed afterwards. It was just what I needed at the end of…read morethe day!

Very relaxing and knowledgeable! I would go back for sure! Great experience! Great location and…read moreclean!

Amazing! I'm not great at doing things for myself and I have had several massages in my life and…read morethis place and bre is better than anywhere I've ever been . The studio is so clean and she is amazing!!!! I would highly recommend

She is a true masseuse and will work you to find everything that is hurting. Definitely worth a…read morevisit if you are sore or just need a great muscle massage.

Made an appointment for a 2 hour massage. I showed up at 11:30am and was promptly greeted. Massage…read morestarted at 11:40am. $120 for a 2 hour massage/ I paid upfront. I put $25 more on the table in the message room as a tip. During the message she left the room 4 times for reasons i dont know. About an hour into the message she asked me why I only tipped her $25 and it should be $40. I felt a $25 tip was generous. At the 1 hour 30 minute time she said thank you for coming. I said its only been 1 hour 30 minutes. Her response, I was to cheap to leave a $40 tip so my time is up. Holy cow!!!! What a rip off. $145 dollars for a 90 minute massage.