Customer service: friendly and helpful. I always find the folks cheerfully ready to help. They…read morewill usually walk you to the item, not just tell you what aisle. Several folks in Gardening excel in knowledge of how to effectively grow various plants and trees around here, which can be tricky. Selection: big selection of garden stuff. Soils (including organic brands), flowers, herbs, bulbs, trees, pots, organic fertilizers, soil amendments, row cover sheeting, tools... Has a decent selection of items in other departments; It's not the size of a huge box store, so it can't carry their extensive variety, but I generally find what I need. Many different bird seed blends, which are reasonably priced when you have a coupon or it's on sale. Prices: generally high at all the Ace stores without a sale or coupon. We have two other hardware stores in Taos, and a feed store, where we can compare prices if they have what we need; but that takes extra time and energy. It would be so much better if Ace would charge more realistic prices. Driving to Espanola or Santa Fe costs in gas, time, and fatigue for our many older folks, especially if they have health problems. They in particular shouldn't have to try to handle these high prices. Service is friendly and helpful. Selection is good for a small store. Prices are high.

I've never been to a hardware store where people are so helpful, and multiple people at that. They…read moregot creative with us. Helped us find what we needed. Had everything we needed and more. Very competitive in pricing versus others in town. Completely recommend for anything you need regarding outside projects, inside projects or general miscellaneous things.

Randall's is superb for house renovation projects. Carla is especially professional and fantastic…read morewith interior and exterior house paint and wood. She spends considerable time making sure my questions are answered and my needs attended to. She took extra efforts to make sure my Dunn Edwards paint colors came out to match the swatches exactly. She gave me the names of six painters. She's talented and proficient and it makes a huge difference! Everyone at Randalls are friendly and helpful and the store always has what I am looking for. Thank you for making my projects come to life!

Great example of an old school lumber yard and hardware store…read more I needed some parts to install a toilet and they had exactly what I needed, and it was in stock- not just an empty hangar on the wall, mocking me, like so many places I shop- including Lowe's which is my go-to back home. I grew up in Dallas and currently live in a suburb of Dallas. So I'm living in a metroplex of 6.8 million people. I own a small place in Taos now, and for sure it is a radical change, but one I welcome. So a bit of history for those who came from elsewhere. I recall when most hardware and lumber operations closed at noon on Saturday, and virtually everything was closed on Sunday (Texas Blue Law). Most retail stores closed at 5 or 6 pm weekdays, except might stay open to 9 pm on Thursdays. This was customary. I lived in a small town of less than 1,500 people in North Texas 40 years ago. They "rolled up the streets" around noon on Saturday back then, and most businesses still do. So I have seen both sides of this issue. For the working man who is into DIY, it makes it difficult to work on a project over the weekend. When I get started on a project Saturday morning, I can't say how many times I realized I needed something else to finish it, but it was after everything closed, so I was stuck until Monday morning. Not good if it is the only toilet in the house. But I also understand how valuable it is to owners and employees to have time off themselves, and how we should all take a breath and relax. In that small town in North Texas, if my ox ended up in the ditch, I could call the owner of the hardware store or the lumber yard and they would meet me at the store and get me what I needed. Taos is too big to operate like that, and times have changed, as have people. Moral of the story, there are two sides to this issue. The business owner takes a hit when you go to WalMart, Espanola or Santa Fe to shop when his/her store is closed. They have judged it is worth the loss for whatever reason- custom, rest, whatever. I won't hold it against them and will try to support a family business whenever I can.

Great staff, very helpful, and they have a friendly and helpful atmosphere in the store overall. I…read morelike shopping local, and hope everybody else continues to shop there as well. Ace Hardware does a pretty good job but the problem is is they just don't have the staff to run their stores properly. I also like Randalls loyalty program.

From the owner: Randall Lumber Ranch & Feed is a new store branch from the Randall's Company. Our north store…read morelocation specializes in hardware and agriculture. We stock hardware and lumber, along with feed and animal specialties designed for livestock and your domestic pets. We are also a proud dealership of STIHL power equipment. We have a full shop and mechanic on hand. Come visit our north location and have our staff help you with your needs.

Honest, good products, services the things he sells you. Chain saws (Stihl), wood pellet and gas…read morestoves, small engine yard equipment, etc. All items also come with an explanation about how to use it and keep it working. Also, map (both in Google and yelp!) are inexplicably off by about half a mile. Google tells me that what is 1576 Paseo del Pueblo Sur in reality is actually 4098 State Road 68 If you want to find it, don't follow the map, call 758-1146 for directions!

The woman behind the counter was rude, and I paid $359.00 for a saw that all other Stihl dealers…read moresell for $299.00. That's a bit of a gouge. Hope to not shop there again.

Amazing quality doors and very reasonable prices!!! Great selection and so easy to work with…read more Highly recommend

From the owner: We design, fabricate ,finish, and install handcrafted doors built in the old world tradition. All…read moreour doors are built using 3 inch deep mortise and tenon construction. We work in solid wood only. ( no veneers). We prefer to prehang the doors in their jamb at the shop, install the latch, lock, weatherstrip, threshold, and door bottom, so when it arrives onsite, the door is ready for installation and use. We can also supply a dunnage door if you wish to remove the finished door until construction is complete. This protects the finished door from damage. We also fabricate heavy duty screen and screen/storm doors that match the design, texture, and finish of your entry door. All the glass used in our doors is saftey glass, not tempered glass. We find the saftey glass is much more difficult to break and does not make a mess of small pieces if ever it does break. We also can do stained or leaded glass inside the thermal saftey glass. We also have a metal shop and do our own forged ironwork.