Every time I call. Every time I go in. The staff at the store is always so helpful, friendly, and…read morehuman! I so appreciate the homie feeling I get when I walk in the store... Not something I get from any other Ace Hardware store! Thank you for excellent customer service!

Looking for an Estwing rock pidk. They had one on the wall, and reasonably priced, so I bought it…read more Called ahead, and they said they had two different ones. Sure enough. They come through with reasonably affordable tools with no mysterious bosses hovering near the checkout lines as in Pastime.

Garth that's is the name of the guy you have to look for, if you go shopping at Oliver's Hardware…read more His knowledge about his work is outstanding. He will make you questions about what you need and give you advice, about what you have to buy. The customer satisfaction is his best attribute! Selection they have everything, the value of good too.

Always a pleasure to shop here and shop local. Highly recommended. Pick a room to upgrade and keep…read moreyour home fresh and comfortable. Slowly slowly you can transform your home and yard spaces.

Whale Point--part chandlery, part hardware store--remains a rare gem. Their selection of boat gear,…read morehousewares, and hardware is incredibly broad, and the staff consistently know their stuff. With so few truly great independent hardware stores left, this one stands out for both its expertise and its character. Highly recommend stopping by, even if you don't think you need anything yet.

This is a wonderful hardware store with service that is absolutely exceptional! Chances are,…read morethey'll have what you want, and they'll take the time to really talk over any problems you are having (so unusual!) My latest dealings have been with Steve, who is a "jewel" to find and work with (that term is used by other businesses around here - for the Whale Piont ACE generally, the owner, and all employees. I really recommend it as a wonderful alternative to the other ACE nearby, not to mention Home Depot and others.

Ace is the helpful place! A hardware store that's actually fun to go to. Downtown Berkeley lost the…read moredollar store but has Target but not many craft stores. It was nice to grab odds and ends for an art project, volunteer activity and church, etc. The kitchen supplies are plentiful and they always carry decent cleaning supplies. I've bought everything from batteries, card games, handkerchiefs, and toy. The hot sauce shaped like a grenade was delicious. I tried the original spicy flavor. Nice treats and candy at the checkout. Grab some!

Large store and friendly staff. They have large collection of everyday household items in the…read moredowntown area.

OMG. What a gem. A hardware store with everything you could need, laid out in charming, organized…read morefashion. The staff went above and beyond. And I struck up a neighborly conversation with the people in line with me. Support this place. In a world of heartless Home Depot's we need to keep a gem like this alive.

You're better off purchasing appliances from Costco. I had bought a Cuisinart glass blender of…read moreabout $200.00 and I did not like its dial and features. I genuinely missed my old blender that was around $70.00 when I bought it. They did not attempt to take my return back or offer store credit. Albeit, I did use the blender but it honestly sucked and I just wanted something to be done because I was so dissatisfied with my purchase. The gentleman with blue glasses and long hair did tell me to speak to a manager the next day to handle it but I was like you're making it difficult for me, I'll just keep the blender instead and not go back to your business. This store is good for soap and le Crusets, but do not buy your appliances from here. Limited selection and you will be stuck with your items!!! Everyday I look at my blender that I hate!!!! Go to Costco!

I always appreciate this ACE Hardware. They have everything you need for gardening, paint and yard…read morethings. Whenever I visit, there is always someone available to help me with whatever I need. Thank you

I'm painting my house right now and am trying to find alternatives to Home Depot (a Trump supporter…read moreand terribly run store) and Lowes (far away but also never ever has the stuff the website says they do). I've been going here to this Ace lately and they have some good stuff but man-oh-man, check the website. The website isn't even close to being correct. I write down the aisle the website says the item is on and it's not even in the ballpark. Check yourself. This is ridiculous. Also their checkout area has a door where if you walk in that door, the cashiers flip out - despite the fact there's no way to know that's an exit - there's no signs or anything. Its a door that looks like the way into the store. Not a well run store. Some good stuff - yup - but get better management/employees.

A friendly and well stocked source of high quality tools, mostly from Japan with many other items…read morethat are useful. They stock many hard-to-find items and also provide ideas and inspiration for projects based on what is on their shelves. I no longer live in Berkeley, but it's a must-visit spot every time I'm in town! Not inexpensive, but well worth the cost for a well curated selection of quality items.

I arrived in the Bay Area a little early for my 1 PM dental appointment. That meant that I had…read moretime for an order of scones and light bake pizza at Arizmendi (Emeryville), filling up the Forester with gas (for the trip home), and another visit to Hida tool. All of this (including the dentist) was possible via a relative straight shot down San Pablo Avenue. There was even a parking space available in front of Hida Tool with time left on the meter! As I've mentioned before, among the high quality and specialty gardening, woodworking, and other tools, I have little idea what I might be buying. It's all well displayed, attractive, and begging me to figure out how I might be able to use them. The shop is basically 2 small aisles, which found me going round and round as I noticed something new each time. This time around, I purchased this and that including a fruit knife for Gayle, a small blade for me, a cute (and small) decorative metal bell, a cool pair of scissors (which you can never have enough of around the house), and a 2024 Hida Tools wall calendar, that I really didn't need. I've been coming to this family business for maybe 30 years, and there's always something interesting and useful that will catch my eye. I'm already looking forward to the next time.

Went in today and they were closed an hour early. Seems strange to me - I don't understand it…read more Usually they close at 8pm on a Sunday but today they closed at 7pm. I've been to this location many times. Usually a good experience. Bought a couple fruit trees from this exact locations 10 years ago and think about this store every time I eat fruit from them. They are already large and I feel like they turn a house into a home. A place you really enjoy much more. I am big into landscaping. I like mature, beautiful landscape. Kitchens and paint I'm less into - I feel like these things no matter what they are within 5 or 10 years they are old, outdated and in need of redoing. The same can't be said about trees - they only get better and more valuable with age. Had a realtor once tell me that a 5 or 10 year old kitchen is just as bad as a 50 year old kitchen. Neither sells - and with trends ever changing - I wouldn't get too hung up with it. I know some friends that put so much effort into what paint on their walls looks like or what brand cabinets they have. Then they want the CHEAPEST car possible to put their wife and kids in. I just don't get it. Was a bummer today. I saw the Christmas tree lot here all closed and some of the trees inside I wanted to take a closer look at. The variety of Christmas trees here was very nice.

Security came out and greeted me! Saying I can't loiter there! Rude! Give me a chance to get out my…read moref in car sir! Security need a lesson in manners. And as I was saying I'm going in! He stays looking at me playing on his cell! Are you securing or playing! Now I'm already heated bc as I turn to park! A rude man insist on paring the opposite way. And won't move up so I can park first! Now mind you it is on n a million spots! I say to self this must be April Fools! And I know he went and told the guard! Yet I didn't leave a HORRIFIC NOTE ON HIS CAR! So yeah my morning not so good so far! I'm walking around Home Depot remembering my son! So nostalgic! He worked for many of them until he passed! So many different cities! I miss you son! I will read my Bible and go enjoy the day! That the Lord blessed me to see! Amen. Three stars bc the guard standing over my car! However Home Deit is always clean and full of everything nice! Oh shucks just went down to two stars! Employees in the way chatting won't move! Rude! Let's not get down to one!