We rented here for 1 year - we definitely won't miss living here, we were looking forward to moving…read moreout after living for 1 month, however since we were tied down by the 1 year agreement, we had to lived through it. Few reason why we did not enjoyed our stay at this apartment: 1. It was very noisy, can hear airplanes taking off and landing every few minutes. The walls are super thin, can hear all the conversation from people talking in the hallway or next door. 2. The garage often did not work, even after changing the battery on the control. Our cars tend to cover with dusts even though it is covered underground parking. The elevator is beyond slow and far from our unit which makes grocery shopping and moving in / out very tough. 3. We were often "verbally harassed" by our neighbor for no reason. We even brought it up to the office manager and there wasn't anything they could do about it. Of course every apartment / house has its pros and cons, but we really wished we knew of all these "cons" before committing to renting this apartment. Think twice between renting - If you are sensitive to noise like me, you might be better off exploring a few more places out before committing. The only "pro" for this place is that staff working in the office are very friendly and this place is very close by to the freeway so we can easily just get away.

I agree with reviewer Aimee that there are a couple of ghetto/trailer trash type of tenants here;…read morethey are like turds in the punchbowl and I wish they would get flushed down a septic line but... There are almost 300 condos and overall, The Pines is a wonderful place--I have lived there for many years. It's a little bit like a resort, we have a beautiful pool, gym, rec room, grounds are well-maintained. The office manager and staff are knowledgeable and helpful. It's in a residential area with a big park nearby, lots of trees on street, very safe, breezy onshore flow; near Westfield mall, freeways (10/90/405/105), major streets, airport. Convenient to Westside, South Bay and most of Los Angeles. Culver City has its own school district, police, fire and other services. Great for families.

5?star lots of great people and fun organized activities if you choose to participateread more

I certainly feel like that if you're looking for a place with the ambiance of a post-apocalyptic…read moreflea market meets budget horror film, congrats--you've found it. Let's start with the aesthetic: the hallways are sometimes graced with abandoned garbage, strollers, and the occasional mystery couch left in parking spots like it's a modern art installation titled "We Gave Up." Need ambiance? Try walking past a giant cockroach in the hallway while dodging a bag of what could be a trash bag of used diapers and asking yourself, "Am I in a luxury condo or an escape room?" Now, despite appearances, there are no real security guards. There are people dressed like them, sure--but it's more of a cosplay situation. They neither guard nor secure. Our bikes were stolen, the locks cut from the bike rack, which makes the word "locked" feel more like a suggestion than a promise. Let us not forget there aren't security cameras so we can't necessarily pin the culprit. Water issues? Oh, honey. Welcome to Geyser Springs. If you live on the bottom floor, you will eventually return home to a DIY sewage fountain because someone up top Roto-Rootered the main line without telling anyone. Surprise! Hope your area rugs weren't sentimental. The elevators will literally hit you, the doors close in on you with a force and they are consistently out of order. Soundproofing is... non-existent. I've gotten to know the intimate dinner table conversations of people. And if you're wondering whether the rules apply to everyone equally--of course not! Certain residents apparently have HOA immunity and leave junk in the halls like they're setting up a sidewalk sale. Let's not forget the hate symbols that were etched in the sauna walls that took a really long time to remove. Because nothing says community wellness like casual hate symbols and sluggish response times. ‍ But wait! We haven't gotten to the wildlife sanctuary cosplay. We're not living in Yosemite, but the HOA sure thinks we are just because we have a man made pond. Dangerous coyotes roam freely here like they're paying rent, and according to one board member you're mentally ill if you yell at a coyote to go away (it won't go away unless you've got a group btw) just because you're "not bleeding"--heard a kid here was chased and so was a professional dog walker also heard one woman was almost bit and a few other women were stalked but hazing didn't work that's more than 2 dangerous encounters but apparently only two dangerous encounters occurred but hey, at least the coyote's feelings are not bruised. These coyotes are habituated, unafraid of humans, and come out in broad daylight between 10AM-5PM (yes, banker's hours). And yet, the HOA insists on only bringing in wildlife "experts" to discuss how we should adapt to them. No vets, no behavioralists, no safety consultants, no psychologists to address the actual trauma of being stalked outside your front door--chased or almost bitten just more dog-whistling (pun fully intended) about how we're supposed to coexist peacefully with predators. We're told to walk with tools that can be used like a weapon and in groups. It's a walk on the sidewalk at your own risk type vibe here. Sounds less like a gated community and more like a dystopian summer camp. To live here, I feel like you must have the fast moving skills of a karate champion, have multiple arms like an octopus and pretend you're cowboy without a gun. I feel like it's giving she was graped because her skirt was too short vibes. Feels like the people in charge apparently think they have nothing to lose since they don't have small kids or small dogs here and don't need a cane to walk down the sidewalk. And the misinformation is Olympic-level: some claim wild life remover experts use snare traps when those are illegal in California, that removing one coyote causes more to spawn like it's a horror movie which pest control experts told me was not true and that our property is wildfire-immune because of sycamore trees. I wish I were kidding. But let us be clear, more will come because they have 5 to 7 pups a litter not because we spent $525 to trap a dangerous one. I would also like to give special shout out to the goose and coyote poop that decorates our sidewalks and cooks in the light of the day . Mmm also the occasional animal parts like a duck head or the random squirrel body parts. This is a city. I feel like it is not just unsafe physically--it also feels emotionally draining. The leadership style here seems to me to be less "community-minded" and more oligarchic fever dream. For me it feels like residents who speak up are shushed, facts are replaced with folklore, and the priority seems to be protecting coyote feelings over human and pet safety. Bottom line: for me this feels like it used to be a safe place. The feelings I have about this place is that if you're a roach, a bag of trash, a couch, or a wild animal, you're not really welcome.

Thanks Tyler for showing your and your team's unprofessionalism and impotency before we move in :)…read more Thanks for: not telling us in advance that the property is no longer available but telling us that via SMS when we were standing in front of your building for the tour appointment and calling your office. Oh and also thanks for making us drive all the way for nothing. Thanks for not being honest when you said via SMS that you tried to call us yesterday even though we never received a call, voice message, text, or email from you. Thanks for communicating with us only via SMS even though you knew we were in front of your building on time. Zero star. So happy to know that their leasing office is just dumb. Thanks again Tyler at Azure ;) ;) Wishing you the best to be a bit more legit.

We've been living here about 9 months & are so often thankful for our apartment. The price is…read moredecent for the location & amenities. What really sold us was the rooftop & the natural lighting. We wanted a place where it would be easy to take stroller walks with our little one, and it is so close to the walking path! I've noticed in other reviews some people had the same problem with mold in the washer/dryer/dishwasher that we had. We also needed to get the washer & dryer replaced after a while and the process was frustrating. But everything else has been pretty great & the neighbors we've met are nice!

My sister and I recently had the pleasure of working with Austin during our search for a new home…read moreat the Villas at Playa Vista | Sausalito, and we couldn't be happier with the experience. Austin was professional, knowledgeable, and genuinely invested in helping us find the best unit for us. We were in contact with Austin for several months during our search. Throughout that time, he was incredibly patient and never once pressured us to make a quick decision. He personally led us through various tours, showing us a range of units and floor plans so we could truly get a feel for the community and identify exactly what we wanted in a home. He made the entire leasing process seamless, answering all of our questions with patience and transparency. He truly goes above and beyond and we are so lucky to have had him by our side throughout our search process. We genuinely looked forward to our tours and meetings because of his positive energy and how kind he is. THANK YOU, AUSTIN! Once we secured the apartment, we had several other members of the resident services team helping us out with move-in logistics and everyone we interacted with was great! If you are looking for a seamless move to an apartment community that feels like a resort--complete with an awesome leasing and resident staff and an incredible maintenance team--look no further than the Villas at Playa Vista!

I have lived at Sausalito at the Villas at Playa Vista for 10 years, since the building first…read moreopened. I could not love living here any more and have felt that way the entire time we've been here. I think the management team at this time, July, 2026, is particularly really capable. They are efficient, tend to any issues promptly and with all these residents, even remember my name! I would like to mention them by name: Armando Jimenez; Whitley Cornett; William Golden and Christian Lockett

I was in the area looking at potential rentals and I decided to stop by and try and meet with…read moresomeone here. I met with a gentleman named Ian and he was absolutely helpful. I noticed there was some construction but Ian was great and explained that there was a painting project going on. I appreciated the time he took to go over in detail about the units and the property, unfortunately, the only reason why I couldn't move was a sudden job change but 10/10 would recommend these apartments

Property management unreliable and unprofessional. Impossible to get through to manager. Front…read moreoffice doesn't rely any messages and when I finally get through, I'm constantly promised a solution without actual follow through. I have to chase them for answers or to fix anything, sometimes weeks or a month. Packages always left out about 20-40+ and often get stolen. I broke my lease and still facing issues of getting it resolved. I have been met with "I'm out of office and will get back to you on (x day)" then nothing for weeks ago to be met with "I'm sick" by property manager Yolanda. A year of excuses after excuses. They do not inform anything either. Chased them for over a month to fix my account so I know what is owed after a unit transfer. Then I get a letter in the mail from collection I owe money from them... 0 communication. Multiple people complaining they're not getting their deposit back.

Houston was a great leasing agent. Very helpful and insightful! Exploring options in this area but…read morehis customer service was impeccable so I might choose this lovely residential apartment!

My wife and I didn't move here. But while we were looking the leasing agent Eve was very attentive…read moreand friendly. She gave me all the answers I wanted and answered anything and everything as fast as she could.

it would be nice if they could actually reach out to let you know when they decide to go with…read moreanother tenant. or if they could answer their phones after playing with your application for a week and a half. or if their landlords could be straightforward about your application status instead of holding onto information until the last minute. wasted my time and money update: they finally called me after reading my yelp review! on their day off no less, how thoughtful! the explanation was that they were going to call tomorrow, two days after my intended move-in date, so thank god my current lease wasn't up yet, but thanks guys! i'll leave a 2 instead of a 1.

USRF bought the rent controlled building I live in a little less than a year ago. What was once a…read morepeaceful building to live in has become a nightmare under this company. It's very obvious they have little consideration for the current tenants and are only interested in getting vacant units upgraded and up to current market value. They have been doing construction for 10 months now and no end is in sight. Plumbers and maintenance men are constantly knocking on my door to tell me we won't have water for hours. I've come home to the gas being turned off at least 8-10 times at this point. The construction constantly trips the gas and it's gotten to the point that I've had to take it upon myself to learn how to turn on the gas and the water heater to avoid being left without gas to cook or hot water to bathe for hours. The newest insidious tactic to hopefully get me to move out of my unit is they are telling me my storage unit in the building is no longer mine and all my belongings will be considered abandoned and thrown out if I don't get them out within the next 4 days. The storage unit was given to me by my previous landlord after signing my lease. When the building was bought I was given an estoppel certificate that is suppose to be a legally binding document. In that certificate both myself and my former landlord included all details of my lease - including the storage unit. Still they refuse to acknowledge it and have left me wondering if all my work materials (I am a set designer) now need to be moved into my 550 sq foot apartment It's also been brought to my attention that elderly tenants have been left to defecate in bags because mgmt refused to acknowledge that their toilet wasn't working. During construction they also left our courtyards (which is the only way we can enter or exit our units) in complete shambles. They bulldozed it and left it as mounds of dirt and debris for weeks. Beyond being a huge safety issue it clearly didn't comply with ADA rules and regulations for all our elderly tenants. Management has completed neglected our safety. Of all the people at USRF Curtis is by far the most difficult person to deal with. He seems to find joy in making our lives difficult and is the kind of person that does make you just want to move out of your unit just so you don't have to interact with him. For this reason alone I refuse to be bullied and intimidated out of what is rightfully mine. Bottom line, don't rent from them. It will take an emotional toll.

If privacy is important to you, stay away. You will have none. Landlord and a laundry list of…read morecontractors will enter your apartment many times throughout the year for countless all day inspections, and you can't arrange the date or time -- I've received 3 Notices of Entry for the month of May alone, and earlier this year there were 3 separate entries for fire alarm inspections. Very intrusive, upsetting, and questionably necessary (although they'll say it's "required"). I've lived here 10 years and it keeps getting worse. Particularly obnoxious and stressful if you have pets and/or babies. Other than that, it's a great place to live!

Incredible place to live. I've been here almost a year now and love the building. It's truly like…read moreliving at a resort. Playa Vista is so walkable and has everything you need. The staff and maintenance crew have been amazing every step of the way. Very grateful to call Montecito my home.