Careful, considerate, knowledgeable, intelligent, professional, and truly amazing. Two cataract…read moresurgeries later, my entire trust in this doctor is only heightened. I travel six hours round trip to see her-- Highly recommend.

This women is a credit to her field and one of the finest doctors in the Bay Area. Make every…read moreeffort you can to see her, because she is undoubtedly the best you are going to get. "Expert" and "skilled" are only the beginning.

Dr Andy be able to save my left eye. I got poke in the eye…read moreand tare my cornea. I was not be able to see anything from my eyes for 3 weeks. It was blessed founding him and his crews. Everyone were nice and very professional. Can't say any better word than they are super awesome. This place will fix your eyes.

Had an emergency but the scheduler offered a routine appointment that was two months out. Mentioned…read moreto the staff when I arrived. They apologized profusely and said they will address it with the office manager. The lobby is connected to another room that is crowded with staff. The room has a main station for checking in and another counter for checking out. Weird set up. What bothers me was the lack of professionalism from the office staff. I felt like I was in a busy salon with a lot of chattering. Really don't want to know what the person did over the weekend or other personal stuff. Even when I was in the treatment room I can hear them chatter amongst themselves. The optometrist was very active, talked really fast and seemed like she wanted to finish with me and move on to her next patient. The ophthalmologist was one of the main physicians. Came in without a greeting and didn't take the time to read my chart. Had to explain once again why I needed to see them. Seemed competent but lack social skills. Was Going to transfer my care to them but not sure if I want to now. Have a follow up appointment but I have a strong desire to cancel.

Beyond grateful for the team at the Berkeley optometry clinic. I was able to get my Scleral lenses…read morecovered by insurance and shipped to my house! I can't begin to explain how easy and pleasant my experience with Allison was. The receptionist was also amazing I wish I would have gotten her name. Big thank you to everyone who made my experience enjoyable Can't wait to finally be able to see again!!

There have been and still are some excellent providers here. Dr Ko (no longer working) was…read moreexemplary. Roscoe is a miracle worker who reverse engineered my glasses. However, the bad outweighs the good because it is a combo of incompetence and dangerous. I will give one recent example: At the end of my 4-hour (!) routine exam, conducted by students, optometrist Dr Yoshiyama said I had a hemorrhage in one eye. I said I was told the same thing 4 years before and it turned out to be false. She was emphatic: No, no, no, this totally different; this is near the optic nerve; you could lose your vision. So I went to an ophthalmologist outside Morgan, who did a thorough (but under 1 hr) exam and confirmed Yoshiyama's diagnosis was baseless. He even showed me images. Since we haven't been able to figure out how Yoshiyama came to her conclusion, I'll leave you to decide for yourself if you want to risk being a patient at Morgan.

I had an appointment last week with Sarah Foley, licensed optician, at Eye Physicians of the East…read moreBay. She was amazing...competent, VERY personable, attentive to my concerns, and accommodating. She made great suggestions for frames and lens choices. It was such an enjoyable experience. Her care is exemplary. I will be back!!!

Really disappointed in what seems to have happened at this practice. I was a customer from…read more2000-2024 until, for whatever reason, they were no longer in network for me. I always, however, felt like I received excellent care. I decided to circle back to them to pay for an out of pocket eye exam and crickets - I left voicemails, I used the text function as suggested on their website, I used the chat on their website. Before I could almost always get a live person on the phone or at least a timely return call. Finally, after almost a week, someone texted me with information and closed by telling me "to have a good one". This is for sure not the same wonderful woman who did appointment scheduling for years, who always called personally and was so pleasant and professional. No matter how good the doctors, if the supporting staff isn't pro-active, professional, and helpful - it's going to have a negative impact.

I will never return to this office. There are 6 doctors. Some might be good, but definitely that is…read morenot Scott Lee. Even if you speak Cantonese, stay away from Scott Lee. Get an interpreter instead. Around 2011 or 2012, the optometrist gave my dad a letter to EBRC. I knew this was not a referral, so I contacted his PCP to send the referral. I checked with the PCP office, the referral had been faxed. I called EBRC, and they confirmed they had received it. On the day of his first appointment. They told me that they didn't have the referral. I was worried I had to reschedule and come back on a different date. Fortunately, they told me that my dad's Medicare Supplement Insurance was PPO. That is very helpful information. I can choose a doctor directly and skip the referral process. In short, his right eye was losing vision. I understood that he's not at the early stage, that's no treatment. Once vision is lost, it is lost and is not reversible. But the terrible and misleading part is, Scott Lee told us in Cantonese on every visit, "Don't worry, you won't be blind. 放心，唔會盲" and "no change, it's the same." etc. Since he's a retina specialist, I expected my dad to have macular degeneration. He never told us what his condition was, even though he speaks Cantonese. Dr. Lee was raised in Hong Kong. Until 2018, my dad's PCP told us that he also had retina detachment. I was shocked. The other ridiculous thing is, on his annual visits, Dr. Lee only checks his right eye, one eye only, the bad eye. Even my dad complained his vision was getting worse, and I requested to check his left eye, the good eye. Dr. Lee refused. He said only the right eye. Finally, we switched to Dr Brinton in 2022. He will pay more attention to my dad's left eye, the good eye. On the first visit, he told us my dad also had cataract issue. At that time, I didn't know that term in English. He uses "cloudily" to explain to me, so I understand that it is 白內障. Unfortunately, we did not receive a cataract surgeon referral from EBRC like other Yelp reviewers. His left eye already saw everything red and burly. He can't read at all. 2024, during the family talk. My relative told me that it sounds like my dad has cataract issue. I recalled that EBRC told me that my dad's insurance was PPO. I rushed him to a Cataract surgeon. After his surgery, he resumed his reading ability. I don't know why we had the terrible experience and bad luck with EBRC, because my dad was too old, or we didn't speak English? Here is the difference. The new retina doctor sees my dad twice a year. He told us he also had a dry eye. He gave us instructions on how to preserve his remaining vision.

West Coast Retina (WCR) is a gem. As an enrollee w/ Kaiser Oakland for 38 yrs. I've had…read moreexcellent surgeons + excellent surgeons for family members. HOWEVER: Recent visits w/ Kaiser Oakland Eye Dept. surgeons has sent me searching for better options. Kaiser Oakland's cataract surgeon found a "bump" in my retina, so I was referred to their Kaiser Oakland's retina surgeon, who was dismissive and un-helpful. My search for a 2nd opinion led me to WCR which was recommended by a professional whose opinion I respect. At WCR on 30th St. in Oakland, I was examined by Dr. Georgia Kamboj. She was wonderful -- I highly recommend her to anyone w/ retina issues: 1) She explained the layers of the bump in my retina, the bubble, the layer of scar tissue -- something neither Kaiser surgeon --- cataract nor retina -- took the time to do ; 2) she explained the range of outcomes from cataract and subsequent retina surgery --- neither Kaiser surgeon did that; 3) she explained the actual focal distances of the lenses used in cataract surgery. Kaiser just emails you a video reviewing the distance options, but no recommendations, or explanations why. Then, you're left with the responsibility to select which focal length you want installed on your eyeball -- as if the patient has a degree in Optometry. 4) Dr Kamboj also answered my questions about focusing at the different distances post-cataract-op. Kaiser's cataract surgeon never explained the real focal distances -- they just tell you Far, Mid-Range, and Close. Dr Kamboj explained the actual focal distance for the range choices, and answered my questions about how they work (b/c I also have astigmatism) post-cataract surgery-- something Kaiser surgeons never did; 5) Dr Kamboj explained why she prefers doing cataract surgery one eye at a time.....At Kaiser they'll do both at the same time unless you request otherwise. Kaiser Oakland Eye Dept now seems like an inferior quality, high-speed processing facility. I really appreciate Dr Georgia Kamboj's answering my questions, explaining what was going on in my eye, the "whys and wherefores" of the choices, etc. Dr Kamboj was very thorough, very helpful and extremely knowledgeable. When I initially entered their bldg, I was apprehensive b/c the bldg is clean, but quite outdated. The waiting room was also outdated , w/ only "People" magazines avail -- giving me some doubts. However, I had heard excellent appraisals about WCR and after my excellent experience, my doubts were dispelled. Their quality was vastly superior to Kaiser Oakland's Eye Dept. I now check cataract and retina surgeons' credentials online before scheduling an app't. Dr. Georgia Kamboj's credentials exceeded those of the retina surgeon I saw at Kaiser Oakland.

I've been seeing Dr. Sugimura for over a decade. She only sees client part time now but it's…read morefairly easy to get an appt if you call or email ahead. I found myself staying a bit to chat after my appts and I find her to be quite a comedian as well! She originally ran the practice with her husband but i did not have pleasure of meeting him as he passed before I began as a patient. The office is small and quaint but it's super clean. It's a treat to then splurge on a meal on Piedmont after my visit. I dread the day she retires and I have to change optometrists.

She takes time to explain everything and is very knowledgeable and personable. I always enjoy my…read moreeye appointments.

I called Berkeley optometric group to schedule an appointment more than a month ago. The…read morereceptionist I spoke to told me that the next available appointment will be in June 26 at 2:30 PM with Doctor Fujikawa and I confirmed the appointmen. I took some time off from work for my appointment but when I get there, the receptionist said that I was not on the schedule. My name is there but no schedule. What a waste of my time.

Very disappointed in the poor customer service here for getting frames, I have been going to this…read morelocation for over 20 years now and I will not get glasses here ever again. Once they had excellent glasses and super friendly staff to help but not anymore it's be bad for at least 3-5 years if not longer. Very disappointing.

Although Dr Samii is kind and thorough, the experience with others in her office was poor. They…read morewould say to pick up glasses, and they would be closed at the appointed time. I stopped going to this business after Dr. Samii suspected I might have cancer in my left eye. I had to seek a consultation with an ophthalmologist, who told me some optometrists like to use high tech equipment even though they don't know how to interpret the results. I did NOT have cancer.

I would put the experience I had in two categories - the experience with the optician which was 5…read morestars, and the fitting, quality and overall service experience, which was 1 star. To start off, the eye exam was probably the most informative and best I've ever had. I felt she was the most thorough optician I'd ever worked with and left feeling much more knowledgable about my eyes. The issues arose with everything else. Because at the time everyone was required to wear masks everywhere it honestly took a few months to realize how poorly my chosen glasses fit without a mask. Not very long after the lenses started developing an odd bubbling around the edges of the lenses, which only got worse each month. Because we're not local any longer, I decided just to replace them outright and re-ordered the same frame by email, making a special trip to pick them up. I put on the glasses, which should have been exactly the same (just no bubbling and tighter fitting), and let them know immediately there was something wrong with them. Historically at other offices, I've usually put in exactly the same frame/prescription order (once I decide on a frame I stick with it until they stop making it) and I've never had any issues with the replacement. Even with a new prescription, I've never had any major reactions. But these glasses were different, something visually was off. Everyone in the office told me they were exactly the same, they checked the prescription, it's the same. I try them on several times and continue to state they're not, there's something wrong with them. They convince me to keep them for an adjustment period. So I put them on and head home, and after getting back home and getting on my phone, I quickly get a really strong ocular migraine (it's been years since I had one) which results in an almost total loss of vision. I finally take off the new glasses, and switch back to my old ones, and poof - my migraine fades. My head still hurts and is incredibly sensitive, but I call them once my vision clears enough to dial. I state I'd like a refund and that there's something wrong with the glasses. They interrupt me, speak over me, and downplay the issue, telling me to keep trying. By the end of the phone call, everything I say has been ignored, so I agree to try them on again in a month when I'm out of school. The back of my head continues to hurt for about two days, so I'm very hesitant to try again. Fast forward to a month later, I try again, and headache. So I email them that I'd like to mail the glasses back, because (as I'd explained to them over the phone) it would cost me half of what a new pair would cost just to Uber out to see them. Again, they ignore my request and ask that I come in. I'm not sure why, after interrupting and gaslighting me, they think I would come back. The fact that they ignored my very clear "something is wrong" and denied there was any issue? Although I had a good experience with the optician, there is absolutely no way I would return to Your Two Eyes Optometry. I later scheduled in an appointment with another optician and purchased another set of glasses (with a prescription change) that I paid for out of pocket. When I tried them on they seemed blurry in the right eye. When I relayed this to the front desk, they tested where my pupils landed and found they hit too high on the lenses. Instead of being told to take them home and "get used to them", they tested them, discovered the issue, returned them, and sent away for a fix. I really can't stress enough how problematic the service at Your Two Eyes since was. Especially since once I received my new pair from the different optician, I've had no issues at all while wearing them. No headache, no migraine, nothing. It's my opinion that both sets of glasses from Your Two Eyes were defective as the old pair I'd been wearing? After switching to my new glasses I accidentally left them next to the shower overnight and the next day the transitional lenses film had peeled off entirely from the lenses! I've never seen anything like it before in my life. The fact that I had major issues with both sets of glasses, when I've never had any type of issues with my glasses before leads me to the opinion there is likely a problem with their source's manufacturing practices. So between that and the service, as much as I liked the optician, I can't recommend in good conscience getting glasses from Your Two Eyes Optometry.